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Robjame

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  • Posts

    1,310
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About Me

  • Location
    GTA Canada
  • Interests
    Wine tasting, foodie
  • Favorite Cruise Line(s)
    Oceania
  • Favorite Cruise Destination Or Port of Call
    Europe

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Robjame's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Great information. Thank you. Because they don’t appear under Shore excursions, we never thought they existed. ‘Having said that, all of our few cruises have been b2b and we have never been offered excursions on changeover days. We were offered a special luncheon hosted in Jacques which was fantastic, but only the one time.
  2. I have never known Oceania to have planned excursions on a transition day. You would plan those yourself, or with a group from your roll call, through one of the many tour companies. Certainly we have done this, ourselves.
  3. Our cruise arrives back in Miami early in the morning. Our flight home is at 9 PM. Our thoughts are to join a tour in Miami but does anyone have an innovative idea of how to deal with our luggage? Thanks for any suggestions.
  4. Well done. I will repeat the message that experienced Oceania customers have been trying to explain: Oceania does not care about the individual passengers - similar to most large corporations. Your TA is your route to getting attention. Have your TA activate her Agency to contact a SVP (senior Vice President) and tell them to get on this and satisfy your complaint. You are 2 people whereas the travel agency represents the potential for many clients to cruise on Oceania. Use the power you have in utilizing a TA.
  5. Absolutely agree with What A Market. We spoke to one of the “sommeliers” on Riviera and asked her what her background was. She said she had worked in a bar in Croatia and put that on her résumé so Oceania placed her as a sommelier. As for jam, that was becoming an issue when we were on board Dec 23 - Jan 31. They stopped putting the jam racks on the table in MDR and if you asked, they would bring one small bottle to the table. Bonne Maman (France) was the main supplier. Waiter said it was because people were taking them and Oceania couldn’t keep up with the supply.
  6. yes $11 is correct. ‘It is not every night so keep an eye on Currents. ‘It is a selection of sparkling wines, rosé, Prosecco - not the $18 champagne although if you have the Prestige Beverage package you could upgrade, - and fruit and liquors to make your own bubbly concoction. Normal nights there is a selection of wine and apperetivos plus snacks (olives, cheese foccacia, nuts).
  7. The route to getting Oceania’s attention is through your Travel Agent. You are two customers whereas, if you chose your TA carefully, her agency does a lot of business with Oceania with multiple clients. Have you contacted your TA and asked her agency to intervene on your behalf?
  8. This is part of their “green initiative”. Every night the engines are cut down or cut off and they float about for a couple of hours. As well as the stateroom becoming warm, you can feel the increased motion with only the thrusters working or low forward power to orient the ship in the best possible way to the waves. ‘This was reported in the thread about decreased port time.
  9. Are you sure the removed items are put on this table? I thought they were removed by the crew to a safe storage area where the crew would retrieve them. I don’t remember the table being very large. The placing of the religious materials was for a different, unrelated purpose.
  10. That is terrible - nothing worse than cold food as either it wasn’t cooked properly in the first place or it was served and allowed to cool. I hope you made a fuss.
  11. I have never seen this on Riviera. B2B guests have full access to their staterooms directly after the off-and-on ship zeroing exercise (between 10am and 11am). Plenty of cruisers drop off their carry-on luggage. Check the hallway. If you see your steward ask him. If not, stick your luggage in the cupboard. No one is going to say anything. ‘Then head for Terrace for some carved turkey.
  12. More probably because it was against the rules of the cruise line. Not complicated.
  13. I don’t get why you would deliberately do something that the cruise line tells you not to do. Or is it another example of entitlement?
  14. Bathroom - 1 under sink and 4 under cabinet Desk - 1 long narrow and 3 normal size
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