I just finished reading most of the posts on this interesting thread. I think a lot of new RS or PS cruisers may be intimidated or afraid to speak up to let the butler know what they want. The butlers, on the other hand, may think that you’re easy and choose to do next to nothing. Sit down with them on the first day and talk about what they can do, what you would like, and what would exceed your expectations. I’ve discovered that especially in the PS, they will do whatever they can to exceed your expectations.
A funny story. On one cruise the butler told me the occupant before us in the PS was so entitled he requested that the captain turn the ship around in port because he didn’t like his view from the veranda. He was insistent that it was his right and he was entitled to the best view. Obviously they didn’t do it, but it has been my experience that short of that, they will try to do everything within their power to meet or exceed reasonable requests.