I've made several calls to Customer Service regarding a refund for my May 3 Queen Victoria Norway cruise, which Cunard cancelled on April 20. It is unacceptable that they have not yet refunded the $3,300 which I am owed, especially since I've already received a refund for my cancelled May 24 QM2 crossing.
On Monday's call I was told that I'd hear back from a manager in Guest Relations. Still no response. I'll try their Facebook page next, and I'd appreciate it if anyone would share names and email addresses for top management at Cunard.
What a way to run a cruise lin