Hi
I have only been crusing with Celebrity Cruises which over the years I have found fantastic for our needs. Nothing is too much for them
However, recently due to the massive increase in prices, and decrease in their services/food etc we have decied to have a look at P&O.
I find it infuriating that P&O will not let you book a cruise with them online. The least they could do is allow disabled cruisers the facility to browse to see what ships and rooms are available before they have to make the dreaded phonecall , and they are only open a limited time. I think it is very substandard of them
I eventually got through to P&O on the phone and it took the staff member over an hour just to find what rooms were available for various cruises, and then I had to hang up to contact other members of our party to re confirm different rooms. Days later and due to the inaccessibility of P&O's booking system, we still have not booked a cruise!!
Anyone else, who doesn't need an accessible rooms can not only find what rooms are available, but, amazingly, they can also book their entire holiday online, but we can not!
Rant over!
Thanks