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RealNorwegianCruiser

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    My son (3) is not a person according to MSC

    in MSC Cruises

    Posted

    8 hours ago, Two Wheels Only said:

     

    Is it MSC not standing by their promise or is it you not reading the Terms and Conditions?

     

    They had not published the T&C when I did the bookings. After SEVERAL phone calls to the customer service, if got a email this week that this offer was for adults only. When even their customer service couldnt update me on the T&C, then its kinda difficult for me as a client to know whats their T&C was.. 

     

    I made these bookings on May 27th.. First this week I got the message that this was for adults only. 

     

    My son (3) is not a person according to MSC

    in MSC Cruises

    Posted

    21 hours ago, sidari said:

    How ? Even your wife would not be at the same level as you if you paid the final bill on every cruise because you would have more points and move levels before her!

     

    Status match.

     

    Wife, son and I got black after status matched with our membership in another loyalty programme. That match won us over for a while. Been to 2, and had two upcoming bookings. Those are now cancelled. 

    My son (3) is not a person according to MSC

    in MSC Cruises

    Posted

    3 hours ago, cvg42 said:

    But still: feel free to cancel your booking because your son who travels for free didn't get 100€ OBC to buy himself a nice bottle of Veuve Cliquot.

     

    Of course my son is travelling for free. He is 3. I am paying for him.. 

     

    But yeah, if MSC dont want to stand by their promises - well - then they lose 2 booking. Bigger loss for them than us. 

    My son (3) is not a person according to MSC

    in MSC Cruises

    Posted

    2 minutes ago, puppycanducruise said:

    It says "up to".   It doesn't say everyone gets 100E.  Their way, I guess, of not giving it to a child.

     

     

    And on the booking confirmation my wife and i get 100E each, and a big fat 0 to my son. 

     

    But hey, if they want to play that game they will lose two bookings.

    • Like 1
    • Haha 1

    My son (3) is not a person according to MSC

    in MSC Cruises

    Posted

    This current offer from MSC seems kinda good:

     

    "

    VOYAGES SELECTION DEPARTURES
    5%+5% OFF PLUS AN ONBOARD CREDIT UP TO €/$100 PER PERSON
    AND DOUBLE POINTS FOR MEMBERS-ONLY!
    All departures* are now available as Voyages Selection departures, with an extra 5% discount combinable with your always-available 5% Club discount.

    Book a Balcony, Suite, or the MSC Yacht Club to get up to €/$100 onboard credit per person or choose an Inside or Outside cabin to receive a up to €/$ 50 onboard credit**, to spend as you wish during the cruise. This offer is valid on all cruises and promotions until August 20th.

    Prices shown below are not discounted yet: add your MSC Voyagers Club card number at the first step of the online booking process to apply the discount

    Members who book a Voyages Selection departure will be credited double membership points for the type of Experience chosen. Points will be assigned at the end of the cruise.

     

    **The onboard credit will be uploaded automatically to your reservation 24h after confirmation"

     

     

    We did two bookings, and now get the message that my son dont get 100E since he is a child. 

     

    Can you see the disclaimer in this text?

     

    So, my son is not a person?

    Bait and Switch.

    in MSC Cruises

    Posted

    On 7/8/2020 at 3:25 PM, Dgshooter said:

    T

     

    Time for my rant: Can we put all these "where's my refund posts" into one post? Or maybe just combine them from all the forums into a separate place altogether? I'm tired of looking at them.

     

    THIS!

     

    Please, pretty please!

    What sausages are on the msc cruises

    in MSC Cruises

    Posted

    24 minutes ago, Nymich said:

    One can only guess what kind of  sausages they will have after a long shutdown that has battered the industry financially.  My guess is all food (because of cost) will be subject to change.  

     

    If MSC cut back more on food, I am afraid that they will lose alot of the new clients they got from other cruise lines through their loyalty matching... MSC is a decent product for the price, but they will soon go from average to poor if they reduce the food quality or choices.. 

    Viking Sky position, adrift off Norway Coast and evacuating Passengers & Crew

    in Viking Ocean

    Posted · Edited by RealNorwegianCruiser

    The main stockholder/owner of Viking - Mr. Torstein Hagen, gets A LOT of critism in Norway today. He is Norwegian, living in Switzerland, worth 3 000 000 000 US dollars, points out that he is pround of beeing Norwegian, praises the Norwegian spirit.....and taxed the whole amount of 60 000 NOK last year (7000 US dollars)..

     

    ... One of the members of the resuce team was 12 (!!) hours straight in air with one of the rescue helicopters. At most 4 helis was hovering over the ship..

     

    Im REALLY curious if he or Viking will make a small donation to The Norwegian Society for Sea Rescue after this.. 

     

    7000 US dollars.. Pff.. 

     

    Welcome to Norway!

     

     

    • Like 6

    Kids on Seaside in June?

    in MSC Cruises

    Posted

    3 hours ago, alpal1993 said:

    I cruised on HAL on a Southern Australia cruise this past January.There had to be at least 500 children on board.They did take up the entire pool under the retractable roof.Leaving the back pool for adults.It was so windy and cold that the pool was mostly empty.I wasn't going in any of the pools so didn't effect me at all

     

     

    In other words: If people wants to avoid kids, dont choose mainstream cruise lines..

    Opinions on MSC

    in MSC Cruises

    Posted

    My wife and I got 7-8 cruises with Royal (grand suites incl.) 2 with Celebrity and 1 with NCL under our belt, and wrote this review after our Meraviglia cruise in October.:

     

    A few negatives;

    - less CHOICES in the breakfast and lunch buffet than Royal, Celebrity, and NCL.

    - Do NOT book a stateroom on deck 14 under the pool deck on Meraviglia. NOISY! You could hear people running, loungers placed out by the crew every morning at 6, LOUD pool parties like the white party.. When I complained about this, I got the impression that the customer service was well aware of this, and gave me a B I G discount on my upcoming cruise in February.

    - lack of visible crew during disembarkion/poor imformation. ( our case was maybe especially bad since disembarkion was very late due to really bad weather in Civitavecchia. Chaos.

    - Lack of waiters during breakfast. Ordering drinks took forever.... getting them? Even longer.

    Some positives;

    - Value for money. Dont know about cruises in the Caribbean, but the prices on MSC cruises in Europa wins BIG time over Royal, Celebrity and NCL.

    - Very good food in the Main Dining Room - and yes you can have several starters, mains and/or desserts. No need to go hungry. In my opinion, equally good as Royal, NCL, and Celebrity.

    - Drinks. Better than on Royal and Celebrity. 

    - Butchers Cut... oh.. the best filet mignon I ever tasted on sea.

    - Best pizza. No discussion!

    - Sunny in the Main Dining Room. A waiter that know what he was doing. Good recommendations through the whole cruise.

    Some neutrals:

    - the housekeeping is not there to befriend you, but to do a job. I got real friends, and therefore I am fine with that. Im not trying to be a friend with my accountant, bus driver or my sons kindergarden teatcher either. They are doing their job.

    - those noisy «foreigners». I belive this is just cultural differences. I feel a ship out of Miami is equally “noisy” as from Genoa. The difference is that many cruisers are used to cruise with others with their own language. It sounds more noisy maybe. But since I am from Norway, if find those “foreigners” equally “noisy” as English speaking cruisers. Equally «rude» as well.. People push in the buffet everywhere - me too!

    In my opionion MSC delivers a equally good product as Royal, NCL and Celebrity. Yes it is some differences, but all in all a good cruise product. Some differences from Royal, Celebrity and NCL, but that I am mostly happy for. We dont need 7 cruise companies delivering the exactly same product, do we? Im more than ready for my two next bookings with MSC! Royal and/or Celebrity needs to do some REAL effort to get me back..

    just my two kroner.. from a normal cruiser - not paid or bribed from any cruise company............

     

     

    .....and because of this, we will board Meraviglia again on Saturday:) 

    • Like 3

    Kids on Seaside in June?

    in MSC Cruises

    Posted

    4 hours ago, JamieLogical said:

     

    Unfortunately, until Virgin is up and running, the adults only cruise lines seem to generally cater to a much older clientele. We are still in our 30's and want to have action, entertainment, and a fun atmosphere on board. Also, the adults only lines tend to be FAR more expensive and formal than we prefer.

     

    Then be prepared for KIDS!  

     

    Families like our little family likes "kids cruise free".. 

     

    And yes, our kind also choose yacht club:)

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