I would like some advice on whether people think there might be any other options for a ridiculous situation I have found myself in with our booking. We have a booking for next Jan (select fare) but we are now moving to Australia at the end of the year for work so cannot go. I phoned to try and transfer the booking to a Fjords cruise next month and were hoping to book a suite at around £4000 to make sure the booking was more expensive than our, but was told we cannot transfer as we have already transferred once (this was just after Aug 22 when the policy apparent changed, but there were lots of reports of covid quarantines etc at the time so we didnt want to risk it at that time)
I offered to pay the £100 transfer fee like we used to be able to, but was told sorry, no can do. So it seems my only option is to cancel. This means I lose about £500 which P&O wont care about but it seems absolutely ludicrous as they have loads of unsold cabins on the cruise we wanted to transfer to and they are also losing several thousand in my business because of an unflexible policy. I was hoping the woman I spoke to would be able to apply some discretion and common sense but it seems not. I've emailed customer services but given their wait times, I doubt Ill hear in time. Any ideas?