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roked

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Everything posted by roked

  1. This is an interesting thread for me, I wonder if NCL does it differently for the UK to the US. I am a long time cruiser though this is going to be my first time on NCL. On other lines, it is normally the case that the earlier you book you tend to get the best price like mentioned on here. However I have had the opposite case with NCL. I booked our cruise 18 months ago and in that time the price has just kept dropping. I have cancelled (losing the £200 deposit) and rebooked twice so far to save money and I still could have done it a third time if I was going to bother with the hassle for another £80 saving (after losing the £200 deposit). It has gone back up in the last few months though even now with just over 4 months to go, the cruise is still £770 less than what I originally paid for it. I don't know now how to play it for future cruises..
  2. 03444932043, first time I think I was put through to the US, at least the person answering had an American accent, the 2nd time was British for sure
  3. Can you see it in the order history of your cruise planner? Mine shows as 'Always Included Xcelerate Surf' which means I have the basic one. Stream would mean you have the premium / high speed one I believe
  4. There is only 4 options showing when I look at it, hence it is 4 for me 5 – Zipline over the canopy of the lush jungle. Ensenada Mazatlán Cabo San Lucas Puerto Vallarta You get a 5th option?
  5. New PUP email arrived in my inbox and another quiz for 10 points Read it here https://www.celebritycruises.com/gb/destinations/mexico-cruises/mexican-riviera-cruises Quiz link here https://mc1wmw0-rflh5n8g9pwr89vxd3c4.pub.sfmc-content.com/k0du2xwbjh0? answers are 3,3,1,2,4,1,3,1
  6. I guess either I was lucky in the UK or there is no issue with calling here. The first call was answered in 10 mins, the 2nd one was answered in under a minute. Maybe try the UK number if it does not cost you too much to call.
  7. I had to do it while on the phone with the second agent. I did ask the first time around if I could have an email address to send it (if I found something) and they said no, I had to call. The agent I spoke to then emailed me, which had her direct email address at celebrity, to which I replied with the screenshot. Only took a couple of mins to exchange the emails. Good luck, hope you get it sorted.
  8. I have been trying to upgrade the beverage package on my cruise online for weeks but kept getting an error when adding it to the cart. I had a big shock today to see it had gone up so much and did not know they had done a price increase on the upgrade. I gave them a call and said about not being able to book it etc and I want to get it at the earlier price. 50 mins later and supervisor involved, they told me that I had to provide a screenshot of the original price. Of course I did not have that and only of the error I kept getting, they would not budge and I hung up. I was subsequently trying to find any info I had on the original price with no luck. I was also playing about with the planner when I clicked on recently viewed (at the top) and there it was in its original price on the dropdown. Quick screenshot and call later and got the original price. Very happy and a good tip for anyone else needing a screenshot of an original price of something in the planner.
  9. 8146 is already in that picture, its the last cabin on the left with no overhang. I have tried to zoom in on it a bit more for you but the picture quality is not that good, its the middle one here. Looking at it, its angled where the divider is about a 1/3 less on the right side but the left is the same as the other B6. So you should be able to get at 1 lounger on the left side, not sure if two would fit
  10. Thanks for coming back on this, that would make sense, I must have either seen escape photo's or ones that were not from that section. I have since found a photo that gives me a close up of all those balconies and I can see all 12 rooms are the same i.e. none have a better overhang. The one we have now is one of the two rooms on the far left which has the overhang. Guess I have to work out if its worth taking the risk to cancel since this looks like the only alternative
  11. Sorry if this has been asked before, I could not find anything while searching. We are traveling with Norwegian for the first time next year and just seen that the cruise price has dropped quite a bit since we booked. We contacted the TA and they advised that we could not take advantage of the price drop (in the UK) on our booking and we would simply have to cancel and rebook. We originally picked a B6 room due to the reviews saying it has a big balcony (so it will have a sun lounger) and an overhang that allows some degree of privacy. The challenge is that there is no B6 room left and if we cancel there is no guarantee we can get the room back we booked, as there is a time delay before the room is released for rebooking (TA said this). Looking at other options, it seems the closest to a B6 type balcony is a M6 (without paying more than current the B6) and every room there is currently available. I have tried to find somewhere online a picture of the balcony to see if there is an overhang and getting mixed results i.e. some show with one and some with none. Anyone have any idea of which M6 rooms on the Norwegian Joy have an overhang from above? or alternatively if there is a better option that gives some privacy but a large balcony still.
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