HleeCruiser

I have Medallion Class App v. 3.0. 103260. Is this the latest V.?

Making a ticket has not fixed any of the issues I have raised and it is going on three weeks. I get the same song and dance when I call.

I have been un- successful in getting my Loyalty status on the app to reflect my Elite level. I was thinking this was the reason I could not purchase Medallion Net at the 50% discount. After reading this thread complaining about not being able to get the discount, this is a much larger issue than just my Loyalty level not properly reflected in the app. We cruise in October so am waiting and hoping this "glitch" gets corrected.

Thanks. Yes it has been a while with no results from the "Escalation Dept." If they can not get it corrected I will call to order the discounted WI FI package.

I have spoken to Support at Princess two times about the incorrect Loyalty Level being displayed in the App. Answer I get is the problem has been escalated to next level for fixing. It has been over a week and the Loyalty level is still Blue. We are Elite and would like it reflected correctly. My main concern is that I want to purchase the WI Fi package and receive the 50% off price we are due. The price is showing no discount and is $70 for a week. Should be $35 for the week. Any advice on how I get the Loyalty discount on the WI FI pkg? Thanks

I think I will call the Medallion team to see if they can correct the issue. If not I will try the PW change. Appreciate your suggestions.

Thank you.

Thanks.

Thanks everyone. I think I have enough info to get my problem resolved.

Did you book this via the Medallion Class app on your phone?

What is phone number for Medallion team? Thanks

The Sea Witch Logo is Blue on the Medallion Class APP. The web page shows both my wife and me as Elite Status. I logged out and back in to the APP but continues Blue status. How do I correct the App to correctly show our Elite Loyalty status? Thanks

We show Elite on the website. Where in the app does it show my Loyalty Level? Thanks for your comments.

Yes we show Elite on the Princess website. You mentioned check both accounts. What other account should I check in addition to the website? Thanks

We are Elite loyalty status and my understanding is we receive a 50% discount. When I sign in to the app on my phone it is showing full price of $70.00 for our 7 night cruise. I would like to get the discounted price. How do I do this? Our cruise is Oct. 8, 2022 on the Discovery Princess. Thanks

I was not aware of the color of the medallion by the photo. Will take a look. When we were on the Enchanted Princess in January we paid full price and received a refundable OBC for the difference.

I have seen reports that the pricing for the internet for Elite level passengers is available at a net price of 50% off. But when I access the app the price is at full amount of $10 per day not the discounted price of $5.00. How do I access the Elite discounted price? Thanks