love to cruise 2017

we have 10 cabins booked on the now missing 11 day cruise in March 22 ......almost 30k and and they treat ppl this way. TA was been emailing, calling trying to get info ,....but MSC keeps saying we get back to you.....

will never book with them again 

another week of no communication from MSC will not talk to our TA about the booking or ship nor will they speak to us. no the cruise to no where booking they placed us on has gone.....AND MSC HAS NOT SAID A WORD. 

they may have a good on board product but there customer service sucks!!! NO WAY TO TREAT CUSTOMERS MSC YOU SHOULD BE ASHAMED!!! 

reading that response regarding how to borrow cash ..is exactly what they are doing!!!! spoke with TA today, MSC told him they were too busy to help today and would get get to him in a week...what sort of real business does that!!!! the TA is just sitting there open mouth lol....

MSC seems to do this a lot ..posted, cancel and keep your cash for a long period !!! maybe time to call the credit card company as well..we are at a lost with all the flights booked, 20 people ready to go...and now i have to tell them "guess what....the cruise has gone poof!!"   

we talked to out TA last night..he was totally side swiped by this. we have 10 cabins on that sailing thats now gone. MSC according to him closed early last night lol and could not get hold of them. its just shows they dont give a damm and the stories you read about there customer service is true...shame on you MSC  

well they not told us but on web site our cruise gone..placed on  a five day trip to nowhere and they dont inform the guest 

what a crappy company 

well i should of gone with the reviews, MSC cancelled our 11 day cruise for March 2022 moved us to a 5 a day thing from Venice to Jordan!!!!  and a year early ...what the hell no wonder they were bottom of 2020 cruise lines. they dont give a poop about there guests!!! not answer contact requests.....

now i have to fight to get my money back and hope i can plan my wife 60th birthday and Europe tour....with a proper cruise line. 

NEVER EVER, EVER THINK OF CRUISING WITH THIS LINE!.....

shame was looking forward to seeing as a first timer with all the new bells and whistles .....

2 minutes ago, Hobby3333 said:

Pittsburg.  

cool go though it often ......well we booked the 11 day from Rome with MSC cant beat that price 

Hi 

we have just booked this cruise...first time with MSC for my wife and her twin sister birthday....really looking forward to it anyone else booked?? could we get a roll call going

hope to hear back from you all 

22 hours ago, Hobby3333 said:

Another Northeast Texas.   Thought I was the only one.

still digging out from the snow lol .....between canton and chandler here...you??? 

18 minutes ago, CaroleC said:

Hi Texas 👋 
 

First cruise with MSC coming up in July (DP with Royal), I’ve been told the food is good if you like Italian! 
 

Regards from the UK

 

 

your have to tell how its goes and feed back pleaseeeeeeeee ...good job i like Italian food lol 

thank you both, we are looking at first MSC Cruise in mar 22 on the 11 day on Magnifica joining in Rome. we are diamond on RCI but want to try something different. little concerned on the food reviews but the price is right..any input on the food?? 

and greetings from Texas......

is the planned dry dock still happening ??? 

evening 

we both have our vaccine and strongly support moving forward with cruising starting up again.  i can jump on a packed aircraft without issue, so why cant we go cruising with safety measures 

time to move forward with small steps in the USA like other start up counties with cruising 

so happy to email .....

Not sailing from there so does not apply, industry has enough issues,  don't need his ego in it well. 

thanks we are looking out of Rome so the price is good 

can you upgrade air from the coach ??? love the deal 

On 3/14/2020 at 6:15 PM, skings said:

Just received email from Norwegian Air that my flight was cancelled for 4/30 return CDG to MIA. No real information on what I need to do. Do Europeans airlines automatically give refunds? 

they cancelled my flight too. used the claim form as they requested have been fighting with them  for over 5 weeks  now to get my refund. they say they are giving it but horrible customer service you cant talk to anyone they just give the run round. we are contact the attorney general of Norway to see if they can help us......  

GOOD MORNING ALL. 

WITH ALL THAT IS GOING ON IN THE WORLD TODAY,  I WANTED TO TAKE A FEW MINS TO REMEMBER AND SAY THANK YOU TO  THE AMAZING CREW OF LIBERTY OF THE SEAS, IT IS 1 YEAR TO THE DAY SINCE THIS AMAZING CREW SAVED MY LIFE AFTER A MAJOR HEART ATTACK ON BOARD.  THE SPEED AND DEDICATION THEY SHOWED THAT DAY  SAVED MY LIFE AND THE SUPPORT RCI GAVE TO MY WIFE WHO WAS ALONE IN MEXICO FOR A MONTH WAS TRULY AMAZING!!  I KNOW MOST OF THE CREW ARE IN THERE HOME COUNTRIES ACROSS THE WORLD, BUT THEY WILL ALWAYS HAVE A PLACE IN MY HEART AND SOUL FOR THE ACTIONS AND CARE THEY GAVE TO ME AND MY WIFE.  

YOU SHOULD BE SO PROUD OF YOUR TEAM.....I KNOW I AM AND MY WIFE TOO, WE WILL BE LOYAL RCI CUSTOMERS FOR LIFE.....

AGAIN, THANK YOU CAPTAIN AND THE AMAZING CREW OF LIBERTY OF THE SEAS!!! 

thanks for the info. really cant wait lol now the biggest thing to find is the flight. too far out right now to even look at pricing. any other good hotels.?? 

we booked next year from Barcelona on RCI ...what is a good hotel near the port??? any thoughts  

omg what a mess this new site is....keeps logging me out, says my  password is wrong. cant find anything....disappointed guys. 

Hi! We'll travel on Neuw Statendam december 30 in cabins 4150 and 4152 (they're connected) and also in cabin 4154 (not connected).

Do you know if it's posible to remove the separation of one balcony to the others to form a big spacious balcony of the 3 rooms? It would be amazing because there are kids, adults and seniors in our group and would like to be together.

we had 5 cabins on eurodam and they opened the doors for every one,

Well most casinos are not small closed off spaces

 

They are now massive open air spaces that are in the middle level of an open air atrium so the smoke goes throughout the ship there is no denying that

 

On the ncl getaway/breakaway etc several venues are filled with smoke because of this ....shops...le bistro..headliners etc

 

 

Sent from my iPad using Forums

Been on Nav of the seas it is the same...i am sorry but smoking should be allowed, they have jammed smokers into corners, and its just not fair. we are playing by cruise line rules and paying just as much as u so why be punished ? there are lots of non smoking areas on board and in the Casio...and you dont have to pass though there if you dont want too. just saying and not being rude

Your problem is with the cruise line and not the smokers. The smokers are abiding by the rules - you appear to want to change those rules.

I agree 100% ..we pay fare just the same as you....so why should be not be treated the same..already pushed into small areas,