We have a group planned for Alaska 2024. After we made the group, (so far 6 cabins for a 7 day cruise, and 2 club balcony suites doing 7 day cruise and 7 day post land tour), we were told the 2 cabins doing land tour are not eligible for the group rate. I asked if they would at least give us the discount we would have had with just cruise and they are adamant that they will not. Even though I am the one that originally booked this for my birthday, they don't care about how much business we are giving them. Everyone I have talked to gives me the runaround, and the resolutions desk person hung up on me. Really discouraging.
