I gave up a few months ago trying to reach the CC. I decided to try about 25 minutes ago today and go in after 20 minutes of holding. Yea! Thanks Mrs. Tiki! I had opened the Visa, charged the required amount and did receive the $200 credit. In addition, the CC added the $100 promised to my account for my next trip! I filled out something when I got the credit card statement with the credit indicated for $100 but you have to call CC to get it applied (doesn't tell you that or I did not see it anywhere).
THanks!
Claudia -