Kenswing

1 hour ago, LACruiser88 said:

@Kmkub FWIW, We received our surveys before we were off the ship.

Same. 

I agree about the buffet.  We found the service excellent but the food was lacking.

Princess has the only app I know that seems to get worse with each update - lol.

Military Occupational Specialty

2 hours ago, Steelers36 said:

You can even order a virgin rum & coke.

The virgin scotch on the rocks is pretty good too..  

We exchange everything for ginger ale.  It would certainly save them time and effort to let us pre-order that.

17 minutes ago, Tedferg said:

Please tell me more. I called Big Box and told her which cabin we wanted; I asked her if she could see all Princess available and she could not see it. Are you saying she should contact Princess? Maybe the Big Box rep did not know the procedure.

 

Separate but related, can you add Princess insurance this way rather than Big Bix insurance.

The way I do it is to go onto Princess site.  Find the cabin I want.  Call Big Box.  They place me on hold and call Princess to book it.

As far as insurance I usually just go with Big Box so can't answer.

The last cruise we were on, as long as you had clothes on you were pretty much fine.  lol

18 minutes ago, Tedferg said:

I see cabins available on Princess site but not on Big Box site. I believe I have seen this on other occasions. I have not tried other regular TA. I guess I could book it on Princess and transfer to Big Box right?

We always just call Big Box.  That way they have Princess on the line and can verify in real time what cabins are available.

19 minutes ago, bluetardis said:

I will be on a 14 day Princess cruise. I would like to know if they offer a laundry special 1/2 way thru cruise, for a flat rate for a paper bag of laundry. Thanks

I haven't seen that for some time.  

9 minutes ago, brisalta said:

The CDC Cruise Ship Status Dashboard at https://www.cdc.gov/quarantine/cruise/cruise-ship-color-status.html#status-dashboard now shows the status of the Ruby Princess as orange.

The more worrisome stat is that a LOT of the ships that are actually carrying passengers are either yellow or orange.  

On 3/19/2022 at 9:03 PM, miagirl said:

thank you so much for this information - I've got 10 of those iHealth tests.  What is the protocol for setting up a monitored test with them? (assuming that you have the equipment required above.)

Scan the QR code on the box and go from there.

30 minutes ago, suzyed said:

What email address did you use?  
We faxed and it has not been applied so I'm going to email it now.

sbpcl@PrincessCruises.com

And it was applied today.  

22 hours ago, CruisinFinsUp said:

Emailed Nov 2, appeared today or yesterday.  

I emailed on 11/4 so hopefully we're close.  

1 hour ago, cruzsnooze said:

"Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full, in recognition of the critical role they play in the cruise line's business and success."

 

Since Princess is protecting the commission to TA's for bookings that were paid in full shouldn't we get the perks promised (not their commission). I use a big box company and had a $900 OBC coming so shouldn't that still be paid to me when they get their commission?

As many manhours as TA's (especially the big box) have had to dedicate to cancelling, rebooking and tracking down people's credits, they've had to work a lot harder for that commission.   I wouldn't be surprised if they're actually losing money on some bookings.

I can't sort flights.  For instance if I choose "Shortest Duration" it does nothing.  If I click the box for "one-stop" flights it does nothing. 

We had FCD's that were tied to our cancelled Japan cruise.  They were expired by the time the cruise was to sail. They were refunded to our credit card.

We have current FCD's that were attached to another cancelled booking and they are still in limbo somewhere.  They aren't showing in the Personalizer, haven't been refunded and they haven't been attached to another cruise we already have booked.  

I have a GTC order in at $5 per share..  lol

On 3/30/2020 at 1:27 PM, npcl said:

Yes, however wouldn't you like to think they might learn something from this and if so what would you like to have seen them do?

 

In my time in various positions every time there was an incident either with our organization or with our suppliers we always did an analysis ask what was good, what was bad.  How could we prevent the bad and enhance the good both within our organization and our suppliers. I do think there are some items from the cruise lines failure to act in how one might deal with them in the future.  Especially when they first start up.  From their actions I fully expect that they will try and start up too soon and that one might be prepared for issues during that start up time frame.  That might impact how one makes their travel arrangements.

 

Now if you think that there is nothing that one can learn from this situation concerning the judgement of the cruise line, and what they did or did not do I guess that is your opiniom.

 

Or to put it way those that do not study history are doomed to repeat it.

 

of course there is the corollary   those that do study history will find new ways to screw up.

 

 

 

I'm sure they are learning plenty from this.  I'm also sure they're not going to learn it from this forum.. 

From Princess..

Coral Princess Update

Coral Princess is currently sailing a South America voyage and continues to encounter challenges disembarking guests due to port closures and changing regulations. In the continued effort to repatriate guests as quickly as possible, the ship will sail to Rio de Janeiro, Brazil, arriving March 24. Although Brazil has been closed to cruise ship traffic, we are working through diplomatic channels to obtain permission and have received positive responses.

Guests with confirmed homeward flight arrangements will be permitted to disembark and go directly to the airport. Regretfully, we do not anticipate that all guests will be able to disembark in Rio due to limited flight availability. From Rio, Coral Princess will sail to Fort Lauderdale as previously announced with a planned arrival on Sunday, April 5.

Guests who purchased flights through Princess will be automatically rebooked on flights. We recommend that guests with independent arrangements wait to rebook their flights until official confirmation from the port authorities is received. Independent guests will be able to claim reimbursement upon their return home as previously advised.

Both internet and guest stateroom telephone service remain complimentary so that guests can stay in touch with family. Updates will be made available as we obtain more information.

This is an unprecedented situation and we thank our guests for their continued patience and understanding. Princess Cruises will continue to provide updates on Coral Princess in the Notices & Advisories section of the online newsroom. The safety, health and well-being of everyone on board remains our highest priority.

Heck, my April 2nd cruise aboard the Diamond Princess is still showing in my Personalizer..   lol

From Princess..

Updated March 19, 2020 12:30PM PT

Family Assistance

If you are the immediate family of a guest onboard Coral Princess or Pacific Princess you may call the appropriate number for your region for assistance:

USA and Canada: +1-800-774-6237 
United Kingdom: 0344 338 8663
Australia: 1300 551 853
New Zealand: 0800 780 717

Other international guests and other regions: +1 661 284 4902

Coral Princess

Coral Princess is currently docked in Buenos Aires, and has been cleared by Argentine customs as well as the Ministry of Health. However, Coral Princess has not yet been fully cleared by local immigration. As such, only guests holding an Argentinean passport and/or guests who have confirmed flights departing today (March 19) have been cleared to disembark.

Princess Cruises is working through diplomatic channels to get full clearance so all guests can depart over the next several days. As of this update, Coral Princess will remain alongside in Buenos Aires to accommodate guest’s departures in this evolving situation. Princess Cruises will also help rebook air travel for all guests as needed.

Given the fluid nature of the situation and limited availability of flights, we thank our guests and all those impacted for their continued patience and understanding. We will share additional information as it becomes available.

Down over 30% so far today.  Maybe at $5 I'll put some of my Vegas money into it.. 

I'm still on the fence.  It might be worth the risk from a pure speculative point of view.  But common stock is usually the first thing to get wiped out in a reorganization.. 

7 minutes ago, beachbum6264 said:

I filled out the online form for our cancelled Panama Canal cruise. If you have filled out that form did you get any kind of notification from Princess?

Also, will they cancel excursions we have already paid for, or do I need to do that myself? 

 

Got this almost immediately after submitting the form.  I didn't copy the portion that has all the information I submitted.  

This is your Princess Booking Compensation request receipt.  We appreciate you patience as we well be processing numerous requests.  Thank you for your understanding, patience, and ongoing support. 

Looks like their proofreader was off for the day.. lol