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cdngirl4

Members
  • Content Count

    6
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About cdngirl4

  • Rank
    Cool Cruiser

About Me

  • Location
    California
  • Interests
    Travel, snorkel
  • Favorite Cruise Line(s)
    NCL, RCI, Carnival
  • Favorite Cruise Destination Or Port of Call
    Caribbean

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  1. On having a previous FCC, you do not need to go through the TA to rebook. NCL does not show it on your account, so you have to keep track of it. You need to call directly to find out about it and to use it. When we booked (there were 3 of us, so we did a conference call), the rep was very helpful and it was very smooth. I did prefer that to the TA who seemed to struggle with requests (such as split the payment evenly between 3 credit cards) and not understanding how to read or track the NCL payment history (our case got pretty complicated - and it just got complicated again!)
  2. Yes I'm confused on how they will do this. It says 125% on amount paid. We had a previous FCC (from not being able to go to Cuba). We actually lost part of that credit because guest 3 fare was less than the credit amount. So on the Peace of Mind FAQ - https://www.ncl.com/why-cruise-norwegian/book-with-confidence What costs are included in the FCC? The following will be applied to the FCC: Cruise fare and taxes Including any winning Upgrade Advantage payments. Flight arrangements booked through Norwegian Cruise Line. Hotel and CruiseTour packages purchased through Norwegian Cruise Line. Shore Excursions booked and pre-paid through Norwegian Cruise Line Prepaid service charges Beverage or Dining gratuities (if part of FAS Promotion selection) Essentials Travel Protection What costs are not included in the FCC? The following will not be applied to the FCC or refund: Booksafe Platinum or Standard Travel Protection Special Promotional Onboard Credits (OBC) What happens if the cancelled booking has a previous FCC applied? The original FCC will be added back to the guests' profile and then they will also receive a new FCC for the outstanding amount. I just don't know if the automatic credit from the cruises they cancelled will have the same Peace of Mind rules... I don't know if it will be 125% of all of those charges or only of the guest fare paid. Or guest fare before the FCC was applied? Or 125% of the amount paid and add back the FCC from before the booking? It is confusing and I'm sure it will be confusing for them too! Something I've learned from this - try to not prepay for anything - pay as last minute as possible.
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