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Posts posted by TouchstoneFeste

  1. 15 minutes ago, david63 said:

    I am seeing this



    Ah, yes, I see. If you click "Account", then "My Cunard", then "Visit My Cunard", you arrive at a page where you can enter booking number, names and birthdate. This used to be a single click at the top of the page,  along with "Login", which would take you directly to the account login, as I recall. So, yes, the functionality is all there as I said before ("Manage my booking" is still available on the menu at the bottom of the page)... it's just harder to get to.

  2. 19 minutes ago, david63 said:

    Do you have a list of five options across the top with the last one being "Account"? If so click on Account and there is a drop down with the options that you want.

    Nope, that's the part that's missing.  (I don't need to get to my account per se, just noticed that "login" was gone. Can still get to "manage my voyages" through the link at the bottom of the page.)

  3. The main Cunard web page (Cunard.com/en-us for me) seems to have changed design. Just checked in Chrome, Edge and my default browser Brave. The banner of choices (including "login" and "manage my booking") at the top of the page has disappeared. "Manage My Booking" is still among the choices at the very bottom of the page in Brave (down where the "Contact Us", "Contact Our Company" stuff normally resides); also in Chrome and Edge, when I manage to get past the first page (but the first page isn't fully loading at all in these browsers). 

  4. 1 hour ago, Graeme1873 said:

    I know - I am gutted ☹️ I did think about trying to repair it but I’m hopeless at that sort of thing ! 🙈. Perhaps I could take it to a model shop and see if they can help?  

    I would bet that in the right kind of hobby shop (not a big chain, in other words) you would find an enthusiast who would love the challenge (perhaps for a small remuneration).

  5. Forgive the ignorant question, but the other side of the Pond has adopted the contactless technology so much quicker than here in the US ... and this old fogy has lost his sense of direction. (Especially with the confusion over 7-day passes, the complicated Oyster card, etc.)

    Is the "contactless bank card" any credit card with the expanding waves symbol on it? How does it work on transit? Do you tap once to get on then tap again to get off (and the transit system figures out how much to charge)?

  6. 2 hours ago, Liberal_Baggie said:

    I will try booking the skiing thanks John for the advise.


    I'm afraid any skiing would be many hours away :)


    Have a great time. It's a great city. (And like so many others, with only a few hours you'll just get a peek.)

  7. @Pear Carr is right about the Central Park skating; not a skater so I forgot about that. Expect crowds at either location, though, on December 22. Where to shop is difficult without knowing what kind of thing you're looking for or how much time you have. I know some fun kitchy places on the Upper West Side, but you probably wouldn't have time to get there if you're starting on the east side or midtown and you're leaving that afternoon.

    Cunard is offering some excursions that might help ...?

  8. There's a roll call for that crossing

    but no answers to your specific questions. Do you have a long stay between the transatlantic and the cruise, or is it just an excursion day?

    Weather's a big of a "who knows?", but to be safe you should anticipate freezing temperatures and possible snow or sleet. As for heading south afterwards, I haven't any idea :)

    The traditional "best place for ice skating" would be the rink in front of Rockefeller Center, Fifth Avenue between 49th and 50th Streets. Saks Fifth Avenue is directly across the street, for some pricey shopping, 

    A walk down Fifth will also get you through some of the most over-the-top window displays in the city, and you'll probably pass multiple Salvation Army donation kettles. I think they hire out of work actors to fill the attendant roles (that's a joke, but who knows. There are some VERY talented Santas our there.) The sidewalks will likely be very crowded. Pretty much any store you can imagine along that strip, but the prices are high, given the real estate and the holiday.

  9. 10 minutes ago, doghouse2 said:

    if everything has gone smoothly (sometimes it doesn’t) the luggage will be waiting (by that “color”—luggage tags you receive for disembarkation).


    One note about this. Disembarking in Southampton, we put our luggage out in the corridor in two batches. Wanting to be helpful to the crew, we packed two bags early and set them outside the door (and they disappeared). We set two more bags out later with more last minute stuff. These two sets were not near each other in the color-coded areas (well, it makes sense; how much sorting can you expect?) For some reason one pair was fairly difficult to find. We'll be using tracking tags this time :)

    • Like 1
  10. 1 hour ago, Victoria2 said:

    I agree. Polo shirts have evolved over the years from shirts worn to play polo /tennis, to accepted mainstream wear.

    Whilst I wouldn't advocate wearing one of an evening, I have seen them worn.

    Indeed, what we in the US call "sport coats" and "blazers", which I think are explicitly ok'd for smart attire nights, evolved from hunting and yachting jackets. I think it's a little early in their evolution for polo shirts to qualify, personally. Give them a hundred years. (But like others, I wouldn't be offended to see them.)

  11. On 10/18/2023 at 5:17 PM, BigMac1953 said:

    For men, wearing a hat indoors, at any time, is absolutely ill mannered, even when playing Cunard's dressing up game. That nonsense is for children at Hallowe'en. It is certainly not appropriate for a black tie event.


    The guidance in the U.S. seems to be that you may wear a hat indoors if it is a public space, such as an airport, public transportation, or a hotel, office building, or theater lobby. Even in an elevator, if no lady is present.





    The U.K. guidance - which would rule on a British ship - appears to be different, so forgive those ignorant of British practice.


    In no case, I agree, would it be appropriate at a black tie event, which is by definition indoors and private. Indeed, there is no specification for "which hat to wear with black tie", only for what you might wear with an evening overcoat to get to the event.

  12. On 9/19/2023 at 10:25 AM, TouchstoneFeste said:

    I have been pursuing this, since I have Bonvoy Gold Elite status through my credit card. On my initial email exchange I noted that I haven't affiliated with the Ritz Carlton Yacht Collection per se. The response said "The only requirement is a valid and current membership with Marriot Bonvoy. It does not have to be with their sister brand Ritz Carlton Yacht Collection". (For what it's worth, the email responses have all come within 2-3 days; the most recent one noted that approval may require 10 days.)


    It's complicated by the fact that Marriott doesn't issue physical membership cards, but I got a screenshot of my digital card and am sending that in. I'll report back when I find out more.

    To close the loop: Each time I contacted the Ponant rep, the response was very quick, but not always helpful. I'd misunderstood the most recent response (after I'd sent in the screenshot) - the rep didn't explicitly ask for more information, so I let it ride for a few weeks. I decided to try again, sending a screenshot that included my name, Bonvoy member number, and the phrase "Valid through xx/xx/xx". I think it was that last thing that turned the trick. I got an approval message within 24 hours and it now shows up on my Ponant welcome page. (Bonvoy Gold Elite = Admiral status.)


    Unfortunately, from the messages here, it appears I won't be able to use it on my currently booked trip, so we'll have to see how it works out in the future.


  13. FYI:

    It was time to start planning our air travel to and from our cruise (I'd previously exchanged emails with them and they suggested starting the process now), so I wrote to Ponant's designated provider at 


    I got this reply:


    Thank you for contacting Ponant Cruise Air Department.

     ***We are evaluating a new service for our AIR program. This will take a few months to be up and running.

    Once we are ready, we will certainly inform all of you so that you can avail of the new service.

    Until then, please note that we will not be able to service your requests for NEW air bookings. Thank you for your patience and understanding.***

    Best regards,

    Ponant USA 


    • Thanks 1
  14. 1 hour ago, bluemarble said:

    I have to admit to not being all that trusting about this option. I usually book via a travel agent, but one time when I booked directly with Cunard and chose the "Pay automatically" option, I went ahead and called them about a week before the final payment date anyway to make the payment over the phone just to be sure. I suppose others who have booked directly with Cunard in the US have found the automatic payment process works smoothly or else we would have heard reports to the contrary here.

    Like you, I didn't trust the autopay last year and paid manually ahead of time. This year I let it ride and everything worked smoothly.

    • Like 2
    • Thanks 2
  15. 16 minutes ago, John Bull said:


    9,000 extra people in Southampton? What date is that? The only time I'm aware of when rooms & dining are over-subscribed is for the Southampton International Boat Show, mid to late September.



    JB 🙂

    Well, two ships departing the next morning with a combined capacity of around 9,000. I realize that doesn't equate to 9,000 actual people spending the night ...

  16. On 1/8/2023 at 9:19 PM, John Bull said:


    All the following are in old-town Southampton, the furthest are no more than a 10-minute walk from the West Quays complex 


    The Red Lion https://whatpub.com/pubs/HAS/00548/red-lion-southampton Narrow pub, dates back to King Henry V. The wood-panelled interior and narrow gallery are amazing. Inexpensive pub food. Small pub, no website.  


    JB 🙂

    The Red Lion seemed like an excellent idea, so I emailed them for a dinner reservation because there will be 9,000 or so extra people in Southampton that night (and they don't have online reservations that I could find). I got a reply from the Red Lion email address, but from a restaurant called Bayleaf Kitchen. I appears to be adjacent to the Red Lion itself. 


    It gets good reviews and we like Indian Food, but we were looking for pub food. Any thoughts on this?

  17. 3 hours ago, TowandaUK said:

    I think I read a while ago that some sailings have a book club. This intrigues me. Is this just for specific voyages such as transatlantic crossings or on all sailings? Are books announced beforehand?  I’m not a rapid reader and may need to have a head start if participating. 

    You might track down your voyage's Roll Call and propose one ...


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