The Zoom information will come in your email after you pick out your time and fill out the covid information for all parties attending the covid test. It will have the link to click on to the "room" that you will be doing your telemed covid testing. As long as you have a device (phone, pc, etc) that has the zoom application on it, it will work. So, you will need to download zoom.
Somehow, they had my reservation, but NOT the extra step that included everyone in my groups name/information.