Sailorman2022

This does not make any sense at all, first they are saying that they are having engine problems and if that's the case it's time to make repairs now! while they have their "Canada" cruises where many places are cleaning up now so it would be a good time to do their repairs at this moment or take it to a dry dock and not ruins people's vacation they have planned for months and paid thousands for the cruise, non-refundable flights, hotels to visit the ports and have even more major problems down the line in November which is very irresponsible of them. I had exciting excursions planned for DR and Cozumel and been waiting all year to go on this cruise just because the company is probably trying to "save" fuel and I don't believe in the "maintenance" thing they are saying because they have so much time at the moment to do everything. I understand canceling ports due to weather but in the years of cruising with NCL this is the first time I hear something like this as a reason and I am not buying it! Also cancelling Cozumel does not make any sense at all since it right by the Cayman island and I don't believe what they are saying that they are doing their maintenance on Day 12 of the cruise. Be smart people and don't make companies make fools out of us because we are not stupid, I'm not buying none of this. I am for sure getting management on Monday, paid way too much money and very badly wanted to visit these ports and hope they at least add them back or add at least one alternate. If you stay quiet they will assume all is good, I highly advise anyone currently booked to voice your concerns to management, the more the better.

Here is an article https://www.wcvb.com/article/assault-on-cruise-ship-docked-in-boston-under-investigation/41207342 "Officials said the suspect and victim are employees of the ship."

I know how satellite internet works and do understand the pipeline that it's using, my concern is why NCL is not doing anything to move to a different provider all these years that uses lower orbit satellites to at least give us better performance and bandwidth. Well I run my own business so I cannot just shut everything down like some retired millionaire like you that has tons of money in your bank account and getting social security every month and can go on dozens of cruises each year, I have to check a few emails for an hour or two and some of us or not living in that old generation of people. Not everyone is rich like you and I'm very lucky I can be on a cruise ship like a few times a year. I work hard for my money, If I am going to pay $300+ for internet I at least expect to work. What really bothers me is the rip of price NCL is charging people, and the "Premium Plan" scam just to visit other sites or connect to your VPN. Other cruise lines have a flat rate from $10 - $20 a day while NCL is charging insane rates of almost $35 now after last years increase for this internet they have that the worst out there. An example is Princess, only $10 a day or $5 if your Platinum, no "Premium" plan scam, no prices rip offs, uses more up to date satellites bandwidth, If Carnival Corp can make prices low and provider better quality internet I am sure NCL can, It's all just greed in the industry.

Maybe it was not in the past, but the more and more people I meet on my cruises including myself like NCL the past few months and year I noticed a big uptick of people needing to get work done, with remote work becoming very popular now internet is very crucial. I actually met a few people on other cruise lines that are actually working from the cruise ships and get to have their office out on the open ocean which is pretty cool, with RCL's starlink it's gonna be a gamechanger and good for them since they will get more business for that group that really need good internet while enjoying a cruise. Wish NCL started doing at least something.

I love NCL but sorry if I have to say this their internet provider is an expensive rip off and shame for NCL up-charging their customers to visit certain sites for a "Premium Plan" The last cruise I was on I spend over $300 for internet where I got no work done at all, and pages loaded slower than a dial up connection on a sunny day. I had internet on other cruise lines like "Princess" for example that only charges you $10 per day and has way faster internet using low orbit satellites and now RCL has announced they are teaming up with "Starlink" to give customers high speed internet like you would have at home. I was simply amazed and happy that they noticed more and more people are working while traveling and upgrading their technology. NCL is stuck in the prehistoric age using the oldest satellite technology with slow high orbit satellites and doing absolutely nothing to move to the future and keep costs low. While other cruise lines are upgrading their systems NCL internet just keeps getting worse and noticed last year the prices for internet went up. On my cruises on NCL I meet a lot of people that travel and complain the same thing that no work can be done and NCL all these years are doing nothing at all to improve their service but keep raising their prices. As a person myself that needs to get some work done I am really hesitant booking anymore cruises with NCL and having to give them money for subpar internet and the price of $30 - $35 for slow internet is crazy. Really the CEO of NCL really needs to step up his game, as more people need to be connected and travel a good internet is key. Just look how open RCL is and once they have starlink on it will really be like being at home with pages loading almost instantly, while on NCL you will be paying $300 for a webpage to load for 10 seconds, NCL it's 2022 time to do something!