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prescottbob

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    As You Wish Dining - Opinions, Comments and Discussions

    in Holland America Line

    Posted

    Ahoy!

    Just another look at the original news release. During this 'implementation phase' I'm not sure HAL's "unique computer system" will satisfy one and all. We haven't tried it yet (on any cruise line) but we're willing to at least give it a shot (after going through a short-lived pouting stage of course).

    Speaking of which, I booked a 3/08 Volendam Carib cruise just two weeks ago and confirmed traditional dining was no problem. Go figure. I believe each individual HAL ship is will be going through this 'shake out' phase a tad differently depending on ship size, length of cruise and age demographics IMO. However, we will endure!

    Now, the 7/07 'official' release for 'refresher' purposes:

    NEWS RELEASE

    July 16, 2007

    For Immediate Release

     

    Holland America Line Introduces As You Wish Dining

    Open Seating and Open Times Offer Greater Choice

     

    Seattle, July 16, 2007 – Holland America Line launches As You Wish dining, an innovative program that allows guests to choose from the best of both worlds – either traditional pre-set seating and dining times, or a completely flexible dining schedule. One level of the two-tiered restaurant will offer a flexible/open dining service from 5:15 to 9 p.m. daily, and the other will host two seatings, an early and main seating.

    “Providing more options for our guests has been a hallmark of our Signature of Excellence initiative,” said Richard D. Meadows, CTC, executive vice president, marketing, sales, and guest programs. “Since flexible dining options have become more desirable by many of our guests, we will roll As You Wish dining out across the fleet to provide the most flexibility, choice and service to our guests.

    “We’ve operated As You Wish dining in a pre-launch phase aboard the ms Noordam and the feedback has been overwhelmingly positive,” Meadows added.

    Prior to their cruise, during the booking phase, guests will choose flexible/open dining or Holland America Line’s traditional pre-set dining time (early or main). Guests with flexible seating may make reservations daily during a cruise up to 4 p.m. or simply walk up anytime during dining hours. Holland America Line manages reservations and guest preferences through a unique computer system ensuring the same efficient and high quality service for the flexible/open dining as with the traditional pre-set format.

     

    In addition to fixed and flexible/open dining options in the main dining room, Holland America Line features the reservations-only Pinnacle Grill restaurant with Pacific Northwest steak and seafood specialties and casual Lido dining with <SPAN>waiter service and the option to select dishes from the main restaurant menu or regular

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