CC Help Michell

A roll call is a discussion by Cruise Critic members who are on the same sailing.  Members may plan an onboard gathering (Meet & Mingle), activities, share shore excursions, etc. 

If you are looking for instructions on finding your roll call, please see this topic:  https://boards.cruisecritic.com/topic/2594924-what-is-a-roll-call-everything-you-need-to-know/#comment-55971894

Once you have located your roll call, all it takes to "join" the roll call is to post something!  This is easy to do; simply click on the "Reply to this topic" at the top of the discussion:  

A text box will open up, and in it you can type your message (a brief introduction is always welcome if the roll call has been chatting for a while), and when you submit you will have "joined" the roll call.

To be informed of new posts and keep up with the roll call discussion, you might want to "follow" the roll call at the top of the page:

Once you click that button, you will have a choice of how often to receive notifications about new posts to the roll call.

Hi, everyone -- please see this Help topic about popups:  

We're working on getting this fixed.  It may take a little bit of time, but it's in the works.

Hi, all!  Cruise Critic has just published two articles about mobility device users who cruise.  Hopefully these will be informative and useful to members.

https://www.cruisecritic.com/articles/what-s-it-like-cruising-mobility-scooter

https://www.cruisecritic.com/articles/10-top-tips-cruising-wheelchair-mobility-scooter

Hi, Dancer Bob -- your review has to be at least 150 words -- more is awesome, for the reasons you state!

Hello!  Please write to reviews@cruisecritic.com from the email associated with your user name and we can take a look.  When a review is submitted to us you should have received an email acknowledging receipt, then another one when the review is published (with a link to the published review).  Generally we aim for a 3 business day processing time.

From our Community Guidelines:

Who are Community Hosts?  The Community Manager?

Our Community Hosts oversee specific forums. They generally have the ability to move and delete posts & threads, and perform other simple actions. Becoming a Community Host for a specific forum is usually rewarded to users who are particularly helpful and knowledgeable in the subject of the forum they are hosting.

Community Hosts Are Here to Help Out; Their Opinions Are Their Own!
Many of our Hosts contribute to various discussions. They are free to contribute, or not contribute, as they see fit. Their opinions are their own. Cruise Critic does not regulate what the staff says about a location, cruise line, shore excursion or travel provider.

Our volunteers are drawn from a wide circle of daily life. Most of them are experienced travelers -- either realtime or "armchair." All are outside the travel field in their professional lives. You should not believe that our hosts have any additional insight or information simply because they have a "Host" prefix to their name. Cruise Critic Community Hosts are not representatives nor employees of Cruise Critic.

The Community Manager has overall control of everything that happens within the Community. The Community Manager oversees how the board is styled, what forums to create and how to organize them, is responsible for our Rules of Participation, what information to require from members and who to appoint as Community Hosts. You may contact the Community Manager at: community@cruisecritic.com

Hi everyone!

We have received a few inquiries from members who are seeing a popup on the boards which says "Don't Miss Member Perk." 

The purpose of the popup is to help visitors find out about our Cruise Critic newsletter.  So you will see the popup unless:

• you are logged into the boards or in the process of logging in, or
• you have clicked on an email link which took you straight to the boards, or
• you allow cookies on your device and you are already a newsletter subscriber, or 
• You closed out the popup in your current session (you should not see it again in the same session nor for 7 days), or
• you used the popup to sign up for the newsletter.

If you are browing in incognito mode, our system can't recognize if any of the above is true, so you will see the popup.

Hello all,

Due to the increased volume of cruises visiting Iceland and Greenland, we have opened a new Ports of Call forum for those two destinations.  We'll be moving posts from here to there, so if you are looking for your post, please check:  https://boards.cruisecritic.com/forum/2705-iceland-and-greenland/

It may take a few days to move posts from this forum to that one, so in the meantime you might want to check both for information.

Hi there!

Please write to Help@cruisecritic.com with the link to what you'd like to delete and we can help.

This sounds fun!  Please post your link only once in this topic.  

1 hour ago, Cruise till you drop said:

Now that the ship is open for booking, wondered if anyone knows how to add this ship to the list on Roll Calls ?

Hi, this has been done!  And Xcel also now appears in the drop down quick search on the main Celebrity forum.  

Hi, all,

We are aware of this issue and it has been reported last week.  We have not been given an estimate of when it may be working normally again.

Hi, Aaron,

Thanks so much for taking questions from the Community during this eagerly-awaited maiden voyage!  For those who don't know him, Aaron is Cruise Critic's Senior News & Features Editor, and you can see many of his expert reviews, first looks, and live reports at https://www.cruisecritic.com.

We know many members of our Community are interesting in booking a cruise.

Cruise Critic cannot quote a sailing for you or book your travel plans.  If you aren't able to use our Find a Cruise feature, please contact a local travel agency, or the cruise line directly to book.

17 hours ago, BubbaBoat said:

I'm sure I am missing something but is there a page for each specific ship in addition to each cruiseline?  For instance, NCL's Prima.

Hi,

To follow up on Hallux's comment, at the top of each cruiseline forum, there is a choice to locate all threads about a particular ship. 

For example, for NCL when I select Prima in the drop down there, these are the results:https://boards.cruisecritic.com/search/?type=forums_topic&search_and_or=or&search_in=titles&nodes=64&q=prima pr!ma

Hopefully this will help, along with the suggestions about looking at reviews of the ship as explained above.

Testing.

Hey, all -- apparently it is something to do with a recent change to the mobile template for our site.  The number has been changed to a "home" symbol, which hopefully won't cause as much confusion!

I noticed a couple of posts about the title of this topic, so I edited it to say "alone" instead of "along."  Thanks to those who pointed it out.

CC Help Michell

15 minutes ago, jayporch11 said:

Hi

 

I have been a CC member for many years.

 

How do I link my old account with my new one as I no

longer have access to my old email address?

Hi!

Please write to help@cruisecritic.com requesting this change; include both the old and new email addresses and user names.  Please also specify if you want to merge the two accounts, or just update the email on the older one and delete the new one.

CC Help Michell

Hi there,

Please be sure you are logged into the site (the upper right corner will say "Log Out" if you are logged in), as you have to be logged in to post on the forums.  If you are asking about private messaging another member, that function is not enabled on Cruise Critic.  If you continue to have trouble with this, please write help@cruisecritic.com for individual assistance.

CC Help Michell

@ldubs I'm not sure if this is why, but the team really tried hard to reinstate the missing avatars/profile photos following this week's update.  Perhaps that was an attempted solution that didn't work (again I'm not an engineer, but I do know they tried several things).  If you want a different profile photo/avatar, you can just visit your profile, then click on the photo circle -- that will let you upload a photo of your choice.

We are aware that during the server updates this week some avatars were lost.  The tech team has restored the ones they could, and are continuing to look at whether there is a way to restore the rest.  However, as others have mentioned, it might be quickest just to reload your avatar.  We do apologize for the inconvenience.

Thank you; we are looking into this issue along with the basic log in issue that seems to still be happening to some members.  I appreciate you bringing it to our attention.

Hi there,

Please write to help@cruisecritic.com about this issue and include your email address associated with your user name.  Thanks!

CC Help Michell