numberguy

Hello everyone, I just called NCL today. I had been booked on a cruise this past June, which was obviously canceled by the cruise line. We took the FCC on everything; however, I had used a $50 gift card that I had received from my brother to buy OBC. I emailed NCL on May 3 about this purchase because I no longer had the gift card for them to refund to for the $50, asking if they could mail a check. I received a response that a check had been requested. So I called today to see what information I could find out--not being pushy at all, just seeing when I could expect

Hello! I'm wondering where the wine cellar is on the Star. The deck plans say it's on 6, but when I go to the actual deck plan for 6, it doesn't show anywhere. Just curious. Thanks. --Michael

As well as all the gatherings during the Memorial Day weekend.

I've heard that Royal Caribbean will be conducting their muster drill through their app. It would be interesting to see if Norwegian could do something like that. --Michael

It will force me to take all the steps! Eschew the elevators! (If you physically are able to) --Michael

If you're doing a mock booking, it'll be that way because they don't know that your companion will also have FCC, even if you enter their name. Once they are notified of this officially, both passengers will have the discounted rate. That's what I found out by mock booking, then actually booking the new cruise (we booked using an NCL person on the phone). --Michael

While I will continue to sail NCL, not everyone has access to items 2, 3, and 4 in your list above--only the people who pay for the Haven and/or have the correct loyalty level can access those items. --Michael

I called today about the $50 Norwegian gift card that I applied to purchasing OBC. I'll need to contact a certain e-mail address to see how I get that money back. Since I had her on the phone, I also asked her about our CruiseNext deposits, and when they would be available to us to use as deposits on the cruise we want to take. We want to book before May 15 to take advantage of the 20% reduction on a future cruise. She said it could take up to 90 days to get the CND back onto our account. I was a little taken aback by that, but I also asked it we could book the cruise and use F

Everyone, We were notified that our FCC were on our accounts as of May 1, and they're just as described above: 100% FCC on our cruise fare, govt taxes and fees, our prepaid gratuities, and our drink package gratuities, plus a 25% additional FCC on those items. We had bought the standard protection plan through Norwegian, and we'll be getting an FCC separately for that (not sure if it's 100% or 125%) There were only two things we didn't get back: There was a $150 OBC given by NCL because they had to change our itinerary slightly and reduce the number of hou

Our cruise was cancelled Friday, April 24, and they told my husband when he called Saturday that it should appear on Friday, May 1. We'd like to book a cruise in February, but I hope it doesn't take a long time. We're getting antsy to book this one, because it's very nice! (New Zealand from Auckland to Sydney) --Michael

Thank you so much! Now I'll have to recalculate what our FCC will be and see if it can get us a bigger cabin! --Michael

Then let me ask you another question: I had heard the DSC and the FAS gratuities on the CANCELLED cruise were returned in cash. But I'm wondering if they were included in the FCC calculation. Any info on that? --Michael

Hey there! I had heard you couldn't use the FCC for Free at Sea gratuities or the prepaid Daily Service Charge. Are you saying you were able to do so? If so that's great, because when mock booking a cruise we want to go on (we don't have the FCC yet, but should get it Friday), I calculate we'll have about $1200 of FCC left after booking the cruise. If we can use it to pay the ppd DSC and the FaS gratuities, that would be great! We'll try to book this weekend, and give you our experience... --Michael

Exactly. That's why corporations do this. To hang on until they can't anymore, if it comes to that. Any prudent corporation would do just that.

Our cruise to Norway for June was cancelled yesterday. We're going to take the 125% FCC and are looking at a cruise in February 2021 to New Zealand. If that one is cancelled or we feel it's too soon to cruise (and if Norwegian is still taking the Peace of Mind route for cancellations), we'll cancel and hopefully have the 125% amount for a cruise further out.