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JazzyV

Members
  • Content Count

    129
  • Joined

About JazzyV

  • Rank
    Cool Cruiser

About Me

  • Location
    PA
  • Interests
    Travel, Travel Photography
  • Favorite Cruise Line(s)
    HAL, Princess
  • Favorite Cruise Destination Or Port of Call
    Sydney, Australia

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  1. "Cruises will be able to restart once cruise lines prove to the CDC that their COVID-19 protocols will work on cruise ships." I'll be curious to see how they do that.
  2. Where do you find N95 masks or legitimate KN95 masks? I'm on 3 immunosuppressants and so have been pretty much staying in except for Dr. appointments and curbside grocery pick-ups. I've looked online but couldn't find affordable N95 masks.
  3. Today Rotterdam was officially floated out and moved to its outfitting pier. https://www.hollandamerica.com/blog/ships/ms-rotterdam/another-milestone-for-rotterdam-with-float-out-and-move-to-outfitting-pier/
  4. Color me shocked. I had cancelled my March 2020 cruise about 10 days before HAL. There had been a promise of FCC for the cancellation fees. Due to being immuno-suppressed, and likely not being able to cruise for a good while, I tried getting a refund of the FCC. My emails to customer relations were ignored, but then I emailed reservations and was told I would be reviewed as an exception, but it could take 6 months to hear. Lo and behold I got my credit card bill today, which showed a large credit! I checked and HAL sent the refund on the 17th! Hallelujah!
  5. I initially sent an email to guest relations about getting FCC refunded in cash and heard nothing. I sent one in early August to reservations_submit@hollandamerica.com and heard back in 2 days. They said they added my request to an exceptions tracker for consideration and that the review for an exception could take 3-6 months. I have medical issues now that may end my cruising for a while, so I hope I can get a refund. I told them I could provide documentation of that. So I sit and wait.
  6. My first ever HAL cruise was on the Statendam in 2006, Auckland NZ to Sydney Australia.
  7. No FCC showing for me either. April cruise was cancelled in March, and nada. One person I spoke to said it was being refunded, but I didn't believe that. I sent an email asking about it and was told it could take 3-6 months. I'm not sure if that's from the cancellation date or the date of the email, which was early August. Sigh.
  8. I have been having trouble logging in today, using my PC with Chrome. I'd click on log in and nothing would happen. Or it would let me log in, but then immediately log me out. I just cleared out everything using CCleaner, and restarted the computer. This time it let me log in, but the site is still wonky, as it briefly logged me back out then in again.
  9. Thanks for all the pictures. A bittersweet event.
  10. He had a negative test (but it doesn't say when) prior to arriving in Alaska. He had another test at the airport, but boarded before results were known. Those results took 3 days to come back. Could have gotten it anywhere between that first test and arrival.
  11. The number of passengers on MS Roald Amundsen who have tested positive for coronavirus has reached 43, apparently. Not good. https://www.yahoo.com/news/scores-passengers-norwegian-cruise-ship-104312255.html
  12. Before I cancelled my April cruise, HAL had sent me an email that said the following: We will allow those booked on sailings between now and May 31, 2020, the option of cancelling their booking (no later than March 31, 2020, with a minimum of 72 hours in advance of their departure date). Any cancellation will receive a Future Cruise Credit (FCC) for the amount of your cancellation fee, which can be used for another cruise in 2020 or 2021. Still not showing any FCC on my account.
  13. Same here for a cruise I cancelled in March. Shows no available FCC. Tired of waiting, I called earlier in the week and the person claimed it was being refunded instead (which would be great as I don't know when I will cruise again due to medical issues). I'll believe it when I see it!
  14. https://www.captainalbert.com/30-july-2020-rotterdam-vi/
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