CaroleSS

54 minutes ago, upwarduk said:

Without doing anything, I managed to sign in this afternoon.

But now I have another problem , how to I remove my loyalty number ?

 

Well, now there is a poser! As @Luvcrusn did, I went to my profile => My loyalty and tried to delete my CC#. I tried blanking it out as well as using the x in the field, but neither allowed me to save my changes. Entering a bogus number resulted in an error message. Not sure how they expect you to do that!

It might resolve itself on July 15. You can try futzing with it for 3 weeks or just plan on seeing them after then and rattling a few cages if you don't.

You might try messaging X on the F-word page. Sometimes they have more authority than the folk that answer the phones.

update: well somehow I've managed to delete my CC number! Guess saving works even though it says it didn't! Sooo, I went back to my settings and sure enough, the number was gone. I typed it back in, saved and I'm back in business.

2 hours ago, upwarduk said:

Me too, but after all the hassle of getting my points this time, I’ve had enough.

 

This is the response that I got to my query, because my points haven’t updated:

 

“Hi Jackie, i can see 883 points when i look at your loyalty. To update the website please log in and remove your loyalty number and save the changes. if you then log back in and re add your number it will update to show your full 883 points.”

 

Well, I’ve tried, but I can’t log on to CelebrityCruises web site.🙈

I get a message to say “Bad request.”

 

What has happened to Celebrity I.T.

It’s always had a bad reputation, but this is beyond a joke.

 

Sadly the "bad request", "header too long", etc messages have been around for quite some time.

To correct, clear your cache and try again. Fingers crossed that this will finally get your issue resolved! Let us know!

24 minutes ago, TMLAalum said:

@bigbenboys Found the way, thanks!

Purchased my class. How do I reserve the date/time?

See post #2

8 hours ago, HLR said:

After the first show on day 1...are there more shows? And can you watch other people make thier pieces?

There are shows nearly every day......well, anytime the ship isn't in port. And yes, you can watch others make their pieces. I find the whole process fascinating, so enjoy watching the "masters" as well as the beginners!

1 hour ago, hrhdhd said:

Yes, hurricane season starts June 1. No, there aren't many hurricanes in June. Note that this RECORD rain was not tied to a hurricane event.

It was defined as an "invest", which is a "watcher". No, not yet a tropical depression yet, but certainly worth watching.
 

Our area had a huge rain event with a storm surge back in December, which caused us big troubles. Those "shoulders" aren't watched carefully enough, but can have big impacts and this was one of them. 
 

For the good or the bad, most of the "minor" storms drop a lot of rain in a short amount of time, but they pass quickly and the water recedes quickly as well. In the interim, it causes disruptions....but so do snow storms in the north. "Stuff" happens and we all need to incorporate contingencies in their vacation planning.

1 hour ago, PTC DAWG said:

This isn’t the first time they have had heavy rain in Florida, I’m sure they will figure it out..

Unless there is a hurricane, rains come and go pretty quickly. Rain won't hinder sailing, but may impact those who fly in the day of. Celebrity will sail on scheduled with or without you onboard.

Ps. Even though you said not to......Key takeaway, best to get in the night before so you don't miss the ship! Oh, and buy insurance!

My Magic 8-ball says "theres always some type of "sale" going on".

40 minutes ago, Carol28 said:

Is lunch at The Porch an extra fee? Do you know what it is?

I believe it is $30

As an addendum......use the search feature and look for hot glass. There are lots of photos of the items you can make and how the payment goes for the different pieces.

42 minutes ago, Kevin's girl said:

I would really like to do this class on our Solstice cruise in September. When I selected the class and added it to my cart it went directly to payment for the class. There were no choices for days or times for class choices. Has anyone done the class? If so, were you ever given a chance to pick day/time or was it just assigned?

 

You sign up for the class once you embark. After the first show, they start making reservations, so it's best to go then so you have your best opportunity to get the day and time you want.

You will absolutely LOVE the class!

Those not staying in suites can not make reservations prior to boarding. We have never sailed in a suite, so those rules might be different. But, given that you contacted the Concierge and they said you can only do that once you board, I'd guess you will have to wait to make reservations.

Our experience has been that the savings from the package is "reduced" by the stress of having to rush to make reservations and sometimes not getting put preferred dining times. You might do the math and see what your savings is compared to just buying them outright....when you can pick a time.

I belong to several social media sites and they are all the same!

People don't use the search features, so ask the same questions over and over again. The ones that are my "favorite" are the ones that say "what is the best X"? Without giving any context or information about themselves or their preferences.

Sadly, yes, it is easier to start a new thread and have people spoon feed you information than to do a Google search or use the sites search feature. Trying to change that behavior is an exercise in futility. 🥴

37 minutes ago, Georgia_Peaches said:

Did you happen to snap a pic of the cabana?  Just wondering about the shade it provided.  Thank you for the review!  Pricing for our sailing is $764 for a Chill Island Cabana...I guess you got a great deal!

Ouch! Not sure I'd pay that!

The regular price was $400. I do have to wonder how they determine the price. We did book it relatively late in the game.....about 3 weeks prior, but $764.....wow!

Oh and 8 beach towels come with it, so no need to haul them from the ship!

I didn't get a picture, but there is a LOT of shade! The inside has a nice "couch" and a ceiling fan. There are 4 loungers: 2 on the decking and 2 in the sand. The ones in the sand have an umbrella between them.

ok, I "stole" these from the web

17 minutes ago, mahdnc said:

Thanks for the write up.  If you went back, would you rent a cabana again assuming the discounted price did not change?

Absolutely

I say that with the caveat that we thought the available loungers were quite close together. The cabana gave us a bit of "breathing room" so we weren't stacked so close to one another. 
 

I liked that we got a cabana which was in the "front row" so we had unobstructed view of the beach, but there were only 2 rows, and they were staggered, so even the back row had a nice view (we were in cabana #3)

I opted for the cabana as the day beds were 3-deep....and for the same price, came with an attendant!

I know that it was a bit more than some might want to pay, but for us, it absolutely made the stop!

We just got done with a short cruise on the Reflection which included a stop at Coco Cay.

As we have never been to Coco Cay, we were a tad concerned about the availability of chairs/loungers as we would be there with the Freedom of the Seas, so booked a Chill Island cabana. There were plenty of seats available, so our fears were unwarranted....but the cabana was nice.

First off, I do not think booking the cabana was completely necessary, but it certainly was nice! We felt it was a good "investment" and made our day there much more pleasant. Now, we made our purchase pre-cruise with a 15% discount, so only paid $338 for the cabana (for our sailing, day beds were the same price, so went for the cabana). We had a wonderful attendant (Mercedes), a place to sit and relax and didn't have to get off the ship early to reserve spots for the 4 of us (although there seemed to be plenty of open loungers when we got off around 10am).

The cabana came with 8 bottles of water in a small cooler, a locker (which we didn't use) and 2 rafts. Our attendant was always around to check on us, although we were pretty self-sufficient. We got our own lunch at the Chill Grill, but our attendant asked about drinks whenever she was around - which was pretty frequent! We had the drink package, so there weren't any slips to sign and the drinks were plentiful! We could have ordered from the Snack Shack and had that delivered, but we were out exploring and got lunch while we were out and about.

We didn't go to the water park or do any of the activities....just lounged around. We saw the stingray that frequents the small alcove and saw plenty of fish near the jetty. We did feed the fish (mainly Sergeant Majors).....and just so you are aware, they are used to being fed and the water will "boil" with fish.....so watch where you throw the bread!

We didn't stray too far from the cabana, check-in was quick and easy. Bathrooms are nearly as was the buffet. It was a very "chill" day, which was what we wanted. Not sure it was completely necessary, but was a nice splurge that made our time there exceptional.

Ask questions or comment on your experience!

I can't log in! App appears to still work.

Also, sometimes I get this

"

It's not you. It's us.

Try again in a couple minutes.

Maybe it is an "Apple" issue as I use my iPad?

4 minutes ago, patty1955 said:

This specific problem has not been going on for a long time. I check my sailing every day and the problem started Friday.

I've cleared my cache, cookies and history and it still doesn't work. What a PITA, now I have to log into all my sites. 

You are one of the lucky ones then. I've been having this header too big, cookie problem for at least 2-3 weeks!

But, yes. Clearing cache and cookies clears everything and you have to re-login to everything.

This has been going on for a loooong time. Don't you suppose that the X "crack" IT team would have fixed this by now? Oh wait.....I answered my own question!

If you bought the 5-night package for $256 (sale price) and ate at Murano twice, Tuscan twice and LPC once, that comes to $275......for a rip-snortin' savings of $19 ($22.80 if you include gratuities).

Right now, your sailing has a 5% sale going on. The first number is the "regular price" and in parenthesis is the sale price.

Murano - $60 ($57)

Tuscan - $55 ($52)

LPC - $60 ($57)

Lawn Club Grill - $50 ($47)

Porch - $30 (no option offered)

Sushi on 5 - $50 allowance (no option offered)

these prices do NOT include the mandatory 20% gratuity. When you check out, that is added in automatically and you cannot change it.

I looked at your itinerary. 13 days with 4 sea days, plus one upon embarkation....for a total of a possible 18 meals. Currently on sale for $690 (without the 20% gratuities). This breaks down to around $40 per meal. The Sushi place allows you $30 for lunch and $50 for dinners. To make it "worth the money", you'd have to eat in a specialty restaurant every time.

The 5-night package is $256, so $50 per night. To make this viable, you'd have to eat at Murano, LPC or Tuscan.....but it would be tight.

Also, understand that you can't pick your dining times prior to embarkation. If you book each restaurant individually, you can choose your day and time. Only you can decide if that has any "value".