stevea36

My understanding is that you will, most likely, get the FCC amounts re-issued as a new FCC with 1 year to use it and the remainder will be subject to the policies in place at the time they cancel the sailing (these have been changing a bit lately).  But I would definitely confirm this with RCI.

1 hour ago, Iamcruzin said:

I wouldn't write it off without looking into it and comparing with other opportunities. I believe Princess has their own resort. I don't know about the lines. I wonder if it's possible to use FCC's as payment. That would be something to consider if it was offered.  Today it's so cold I can't even think about Alaska. 

Correct, Princess (a Carnival Corp Line) is the only cruise line that owns its own lodges in Alaska (I believe that there are 2 or 3).  Since HAL is also owned by Carnival, it makes sense for them to utilize them as well.

The actual benefits are linked to when you purchased the NCC.  Newer ones seem to have fewer benefits attached to them.

The only way to confirm what is available is to call RCI and talk to them.  have the NCC in your hands when you do.

11 minutes ago, Cruise_Couple said:

OMG... I have committed myself to taking 5 teenage girls on a 7 day Bahamas cruise on Oasis of the Seas as a graduation present (2 are mine and they asked to bring 3 of their friends). All the girls will be 18.  Just starting to work out the financials to give the parents of the other 3 girls but I don't have current pricing. I realize prices are changing constantly but if people could share what they think the "normal" price is I would appreciate it. I need pricesd for:

 

1. gratuities

2. non-alcoholic drink package that includes specialty coffees and teas

3. Voom (streaming?)

4. admission ticket to the water park at coco cay

5. Any other required costs they may encounter

 

Thank you again for any information you can provide.

I'd suggest using a TA for this as you will have logistics regarding cabin locations and having an adult either in the cabin or nearby (you need to have at least one person, 21 or over, in the cabin or "across the hall", or next door)

https://cancellation.royalcarribean.com

Just worked for me (using chrome or ie)

47 minutes ago, Compass Rose Monica said:

 

Ah, that must be it - 3 vs 4 people in a cabin. 

 

Thanks!

 

Monica

Correct.  8566 (with the *) is a category 1D cabin (3 or more occupants) and 8568 is a 2D cabin (2 occupants).  Pricing is completely different with the two categories and is usually based on supply and demand.  Also, as a starting point, the 3 or more cabins (1D, 3D) are "usually" charged more for 2 people than the 2D and 4D cabins.

Steve

Welcome to CC.  The current restrictions regarding L&S are as follows:   Original sail date must be before 5/1/21; new sail date must be before 5/1/22; same number of days, same cabin category, etc. 

You can check what sailings are available to you by going to https://cancellation.royalcaribbean.com.  Follow the prompts for a L&S, just do not submit any choices you may make.

As Biker said, you MUST talk with RCI to confirm that you are getting an AFT stateroom as the automated L&S process will assign you a cabin in some random fashion.

There is a bug in RCI's reservation system that will sometimes show a negative balance instead of zero.   It is usually related to the TA's commission.    Just ignore it.

3 minutes ago, Sunshine3601 said:

From what I have read and in speaking with several locals on cococay.  They do not live on the island.  They take a ferry to work everyday.  There maybe a couple that are housed on the island when ships are there on a daily basis but they have all probably gone back home the last 8 or 9 months.

Once rcl resumes it would be easy enough for rcl to have a small ship as a floating hotel for their cococay workers.  No need to ferry in locals.

no need for a ship to be a hotel, they already have some 500 rooms built there.

I sort of remember that RCI has 350 or more employees who live on CoCoCay since the upgrade.  If they return they will be in the same bubble as cruise passengers and will not be travelling to other islands.

1 hour ago, livingonthebeach said:

NCL, Oceania and Regent just cancelled all December sailings.  Likely RCI will follow. 

Just a FYI, they are all the same company, NCL Holdings (just like RCI, Celebrity, and Azamara are all part of RCG)

50 minutes ago, SargassoPirate said:

Not too early to be planning ahead, but policies may be changing in the future.  There are already a host of exclusions in the travel insurance policies already.

 

For those with Medicare coverage, be aware that Medicare does not provide any coverage outside the US, one reason we declined Medicare and kept our BCBS coverage in effect.  It provides medical care insurance worldwide and I always pack their info brochure in case.

 

It's good to research and put the pencil to it.

Just be aware that most domestic US policies will REIMBURSE you for medical expenses outside the us as they are not accepted in other countries.

if you go to the webpage http://cancellation.royalcaribbean.com you can see what options you have and, if you so desire, do it yourself...   (if you do not want to do it, but just see options, back out before submitting the final request.)

1 minute ago, firefly333 said:

Idk I was told can't stack fcc from canc cruises. Maybe if one was for deposit or more than one person on board. At first back around march they allowed some stacking, which I thought would continue and how I got my bookings in a muddle. 

 

@ourusualbeach 

As I said, it is on a case by case basis, and it depends how your TA's relationship is with RCI..  (Being one of them I have some pull)...  I have had it go both ways.

Steve

I'm not sure if you can do this from the UK, but in the states you could call RCI and ask that they contact the "resolutions department" who, in many cases, would allow multiple FCCs to be applied to one sailing.   

Steve

This was just announced to the RCG TA community so it should be the same for all RCG companies.  This includes L&S and best price guarantee as well.

Steve

22 minutes ago, jalves said:

Since we've done frequent 7-nigh eastern/western Caribbean sailings I'm not at all interested in a ship excursion.  We do like to get off the ship and shop though.  I wonder if there will be a (no-cost) ship excursion to a designated shopping area.  Falmouth Jamaica style.

I cannot see this happening at first as RCI (and all other cruise lines) want their passengers and crews to remain "in the bubble" where they have full control over who they interact with.   

All "refunds" are just that, refunds to the original form of payment.  RCI does not cancel the original transaction.

RCI's refunds are done based on their internal cost center, this is why you get your refund in pieces that do not really make any sense to you.  As for the insurance, I would think that they need to coordinate the internal cost center with the insurance carrier to get it done, resulting in a lengthened refund time.   (This is only a guess based on my knowledge of how they allocate costs).

2 minutes ago, molly361 said:

Unless you have a really good rate that probably won't go down it's best not to apply the certificate until final payment time

Regardless of the rate, if you have the deposit covered by other payment methods it is always best to wait until about a week before the final payment due date to apply the FCC.  (This gives their system time to digest the FCC correctly 🙂 )

2 minutes ago, HicksRA said:

Mine shows the exact amount of each cert applied for each person. 

That is not always the case.   If one FCC is more than one individual's fare it may be used as part for each person.  It's best to rely on RCI to determine the base fare that the FCC was applied to.  (I have tried to figure out many of these for my clients and found that RCI knows best 🙂 )

1 minute ago, HicksRA said:

If I understand your post correctly, what you’re seeing due is the amount owed after applying your fcc. 
There should be a line further below beginning with *FCC APPLIED*. 

When you apply a FCC, the cost of the cruise is lowered by the amount of the FCC.   You will not see the actual cruise cost.

Yes, the RCI invoice will show how much FCC was applied, but you have no idea what it was applied to and how much was applied for each guest on the invoice.  RCI's own folks are really the only people who can figure this out correctly.

When you think you have a price drop, call RCI and tell them that your current pricing has an FCC applied.  If the agent on the phone does not know how to change the pricing ask them to get a supervisor on the phone.  the supervisor should know the drill, including getting their resolutions or revenue people involved, but they need to make that call (This is from a TA)...

RCI's last 2 "delay" dates were released as CLIA did an industry-wide update.   Lately, it has been the RCG's procedures to follow what the industry is doing.   I cannot see CLIA coming out with another announcement for at least a month, but that is just my guess.  (I presume a lot is based on how the current european sailings go).

Steve

I believe it can as long as it has not been applied to any sailing.  Once applied the FCC is non-refundable.

from the TA FAQ's:

"After my client receives the 125% Future Cruise Credit, can they change their mind and opt for a 100% refund instead? Yes, refunds can be requested in exchange for unredeemed Global Suspension FCCs as follows: • Sailings departing on-or-before May 11, 2020: Refunds must be requested on-or- before December 31, 2021 and will be processed approximately 30 days afterthe request is submitted. *Highvolume has impacted our refund timeline, which has now pushed the estimate from 30-days to 45-days after the refund request is submitted. • All sailing suspension announcements made on-or-after April 16, 2020: Refunds must be requested on-or-before December 31, 2020 and will be processed approximately 45 days from the cancellation date. Upon processing the refund and reimbursing the original form of payment, the Future Cruise Credit will be deactivated. Additionally,if your client previously opted-in for the 125% Onboard Credit, it, too, will be deactivated when the refund is requested."