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Everything posted by stevea36

  1. Dialysis at sea is operated by a 3rd party, Who determines what cruises they want to offer the service on, reserves conference room space, and sells (resells) the necessary cabins and services at their own rates. I suggest that you go directly to their website (dialysisatsea.com) or call them at 800-544-7604
  2. You should not have a problem, the detailed record that accompanies all reservations will show the FCCs applied. Make sure that the rep identifies all of these for you before you hang up.
  3. I agree with Ken. Celebrity is not running this promo, it must be from the agency that posted it, but there is no way they can honor it as celebrity will not be releasing anything for booking until the 25th or 26th.
  4. My understanding is that you will, most likely, get the FCC amounts re-issued as a new FCC with 1 year to use it and the remainder will be subject to the policies in place at the time they cancel the sailing (these have been changing a bit lately). But I would definitely confirm this with RCI.
  5. Correct, Princess (a Carnival Corp Line) is the only cruise line that owns its own lodges in Alaska (I believe that there are 2 or 3). Since HAL is also owned by Carnival, it makes sense for them to utilize them as well.
  6. The actual benefits are linked to when you purchased the NCC. Newer ones seem to have fewer benefits attached to them. The only way to confirm what is available is to call RCI and talk to them. have the NCC in your hands when you do.
  7. I'd suggest using a TA for this as you will have logistics regarding cabin locations and having an adult either in the cabin or nearby (you need to have at least one person, 21 or over, in the cabin or "across the hall", or next door)
  8. https://cancellation.royalcarribean.com Just worked for me (using chrome or ie)
  9. Correct. 8566 (with the *) is a category 1D cabin (3 or more occupants) and 8568 is a 2D cabin (2 occupants). Pricing is completely different with the two categories and is usually based on supply and demand. Also, as a starting point, the 3 or more cabins (1D, 3D) are "usually" charged more for 2 people than the 2D and 4D cabins. Steve
  10. Welcome to CC. The current restrictions regarding L&S are as follows: Original sail date must be before 5/1/21; new sail date must be before 5/1/22; same number of days, same cabin category, etc. You can check what sailings are available to you by going to https://cancellation.royalcaribbean.com. Follow the prompts for a L&S, just do not submit any choices you may make. As Biker said, you MUST talk with RCI to confirm that you are getting an AFT stateroom as the automated L&S process will assign you a cabin in some random fashion.
  11. There is a bug in RCI's reservation system that will sometimes show a negative balance instead of zero. It is usually related to the TA's commission. Just ignore it.
  12. no need for a ship to be a hotel, they already have some 500 rooms built there.
  13. I sort of remember that RCI has 350 or more employees who live on CoCoCay since the upgrade. If they return they will be in the same bubble as cruise passengers and will not be travelling to other islands.
  14. Just a FYI, they are all the same company, NCL Holdings (just like RCI, Celebrity, and Azamara are all part of RCG)
  15. Just be aware that most domestic US policies will REIMBURSE you for medical expenses outside the us as they are not accepted in other countries.
  16. if you go to the webpage http://cancellation.royalcaribbean.com you can see what options you have and, if you so desire, do it yourself... (if you do not want to do it, but just see options, back out before submitting the final request.)
  17. As I said, it is on a case by case basis, and it depends how your TA's relationship is with RCI.. (Being one of them I have some pull)... I have had it go both ways. Steve
  18. I'm not sure if you can do this from the UK, but in the states you could call RCI and ask that they contact the "resolutions department" who, in many cases, would allow multiple FCCs to be applied to one sailing. Steve
  19. This was just announced to the RCG TA community so it should be the same for all RCG companies. This includes L&S and best price guarantee as well. Steve
  20. I cannot see this happening at first as RCI (and all other cruise lines) want their passengers and crews to remain "in the bubble" where they have full control over who they interact with.
  21. All "refunds" are just that, refunds to the original form of payment. RCI does not cancel the original transaction.
  22. RCI's refunds are done based on their internal cost center, this is why you get your refund in pieces that do not really make any sense to you. As for the insurance, I would think that they need to coordinate the internal cost center with the insurance carrier to get it done, resulting in a lengthened refund time. (This is only a guess based on my knowledge of how they allocate costs).
  23. Regardless of the rate, if you have the deposit covered by other payment methods it is always best to wait until about a week before the final payment due date to apply the FCC. (This gives their system time to digest the FCC correctly 🙂 )
  24. That is not always the case. If one FCC is more than one individual's fare it may be used as part for each person. It's best to rely on RCI to determine the base fare that the FCC was applied to. (I have tried to figure out many of these for my clients and found that RCI knows best 🙂 )
  25. When you apply a FCC, the cost of the cruise is lowered by the amount of the FCC. You will not see the actual cruise cost. Yes, the RCI invoice will show how much FCC was applied, but you have no idea what it was applied to and how much was applied for each guest on the invoice. RCI's own folks are really the only people who can figure this out correctly.
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