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About Cindy

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    Houston, TX USA
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  1. We were booked on a HAL coastal leaving Vancouver on September 26. The cruise hasn’t been cancelled yet, but we cancelled last week because I just don’t see it happening, or happening in a form that we would want to be a part of. We’re (hopefully) going to Maine and New Hampshire in October instead...coast and mountains, staying at B&Bs and small inns, with lots of time out in nature. It will require plane travel, but we can’t hide forever! I really hope it happens, because it will end up being our only vacation this year. Our next cruise is tentatively March 27 on NCL in Hawaii. That one was scheduled for April and got cancelled. I rescheduled for the end of October, but we decided to move that one out to March in the hopes of travel being less restricted. We’re also planning to go to Norway in August of 2021. Time will tell! Sent from my iPad using Forums
  2. I don’t know if you can cancel outright, but you can move it to another sailing. I did that yesterday — I had rebooked Pride of America for October, but we decided to reschedule for next year in the hopes of having a less restricted vacation. Sent from my iPad using Forums
  3. I have an upcoming final payment on HAL. Even though they have shortened the final payment due date, the cancellation penalties remain unchanged. I think this is probably what happened in the OP’s case. Sent from my iPad using Forums
  4. That makes sense for a couple possible reasons... 1. Whether or not those sail is probably no better than 50/50. 2. Final payment is too close for it to really benefit them as far as cash flow.
  5. I did everything on the website. At one point I know I saw the refund option, but it's no longer there. They are still offering date changes and vouchers.
  6. I am supposed to be sailing September 26. I did not receive an offer. Sent from my iPad using Forums
  7. I use Travel Insured through USAA for my travel insurance. I am able to get a refund, a voucher for future travel, or I can simply move the policy if I reschedule. Sent from my iPad using Forums
  8. We booked a cruise for next August. I wasn’t able to choose a cabin on the website, but when I called they took care of it with no problem. The agent I spoke with said it was because we booked a 14-night cruise that is also sold as two 7-night cruises. Much to my surprise I got a casino discount on top of the Have It All promotion. My total price was about $900 less than the price when I wasn’t signed in. Sent from my iPad using Forums
  9. Thanks for clearing that up...I had it exactly backwards! Sent from my iPad using Forums
  10. I thought it was just the opposite — the ship was started overseas, but because it was finished in a US shipyard it meets the PVSA standard of a US build. Sent from my iPad using Forums
  11. We are booked on our first Viking cruise next July, but regrettably we are going to cancel. I just can’t see tying up that kind of money for so long with all the unknowns right now. Sigh...someday! Sent from my iPad using Forums
  12. We didn’t have the $1,000 before, but we got it as one of the perks when we had to reschedule. Sent from my iPad using Forums
  13. Our cruise was already expensive because we were in a suite on POA. Even with upgrading to an Owner’s Suite, we still have money left on our FCC. I plan to use the money for a shore excursion and possibly to add a specialty dining package to go with the three meal one we already have. I also have $1,000 in OBC that was part of the deal when we rebooked![emoji15] I should be able to get off the ship without a bill to pay. Sent from my iPad using Forums
  14. We were on the Ruby in late August last year, and our roll call never really got going. I posted a few times, but we never met anybody from the roll call and there weren’t any events organized. Sent from my iPad using Forums
  15. I am in the same situation. We cancelled on February 23 and were told 4-6 weeks (which in my opinion is excessive for a regular deposit refund). I called at the end of 6 weeks and was told it was overlooked and would be expedited to be received in 7 days. Of course, that didn’t happen, so I called yesterday and spoke with a supervisor. I was basically told too bad, I’ll need to get in line and wait 90 days. I have a rescheduled cruise on the Pride of America that I’m hoping we get to go on, but that will probably be my “one and done” with any of the lines under the NCL corporate umbrella. I haven’t been impressed with their policies or customer service. Sent from my iPad using Forums
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