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knittinggirl

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Posts posted by knittinggirl

  1. 5 hours ago, sofietucker said:

    OMG!!! Outrageous. (Knittingirl's  cancellation) They cancelled our Sea of Cortez twice, April 2020 and then 2021--cancelling the second time the very day after it was rebooked--but promptly issued a cash refund. I'd have thought they'd  gotten up to speed on the process by now!

    After sifting through my paperwork, the 2022 cruise that was just cancelled originally came from a March 2020 to Hawaii.  I cancelled it, the day before they made a cash  back offer, so all they were obliged to do was give me future credit for a 2021 cruise.  I'm wondering if they cancelled it because yesterday I looked it up on the sale page, and they didn't have any openings.

  2. I'm furious with HAL.  I got my TA to send the internet form to change our 2021 Alaska to 2022.  It appeared, then got cancelled (BY HAL).  No refunds, no contact.  They'd better fix it.  They stand to lose a lot more than they owe me.

     

    They cancelled on 3/19/21, but the deadline to submit the form was 3/31.  Everything had to go through the TA.

  3. My glitch wasn't just a flight, it was two bookings, and the cruise enhancements attached to the cruises.  I thought things were moving along,  when I saw the replacement cruise.  But then it disappeared, and since I went through an outside TA, the HAL people wouldn't work with me.  And my TA isn't answering my queries.

     

    I had $2,000 of EXC tied to the original cruise, and now it says that cruise has been eliminated.

     

    Thus the need for HAL's President.

  4. The TA submitted the cruise change form, and I found it on my member page a week or so ago.  I had bought a EXC for it, and planned to buy more.  A day or so ago, I found the cruise gone!   I tried to resubmit my cruise change form, thinking they'd restored an earlier for both the old and new cruise and got a "cancelled" message on both.  All I have for the new 2022 cruise is the receipt on my EXC.  As of now, HAL.com thinks I have no bookings at all.

     

    Any idea what is going on?   HAL wouldn't help me, and told me to contact my TA, which isn't returning my emails or phone calls.

     

    How do we transfer the cruise back to HAL, so I can work with them directly.

     

    Also, anybody have the name and address of HAL's President?

  5. I still haven't been reimbursed for the Yukon/Alaska shore excursions for 2021.  I found the cruise in 2021 replaced with the same on in 2022, bought a shore excursions since only two slots were left.  And now it's disappeared completely.  The new reservation had been a guarantee, and I never book guarantees.  We always want a specific room. 

     

    But now I have no room, and no refunds.

     

    What's happening?

  6. On 2/24/2021 at 3:50 PM, vedettes1 said:

    I don't know the details of the PVSA, but could the problem be resolved by docking in Victoria but not allowing anyone to board or leave the ship? That could at least deal with Canada's objections.

     

    19 hours ago, Mosaic said:

    Very few people in the world have been vaccinated---by percent of the world population.

     

    And Quebec does have a different culture.

    While I haven't seen the article, DH said the Canadian vaccine order fell through and they had to reorder.

  7. Years ago, my sister took a circle Hawaii cruise, and she was grumped because they had to waste two days going to a dip sh*t island.  I think now, Pride of America is the only cruise that doesn't need a foreign port, because Pride is US flagged, and has a US crew.  I tried to explain the PSVA, and she couldn't understand why they didn't get rid of such an old law.  I don't understand why they don't make exceptions, especially when Canada's forbidding the cruises.

  8. My February 13, 2022 Silhouette cruise was also cancelled.  Now we're not sure what we'll do.  When we made the decision of cancelling our spring 2020 cruise, our fall 2020 cruise would be o.k.  But then we had to cancel that too, then spring 2021 and now we've lost the Antarctica cruise, and I don't know if we'll ever get back to normal.  

     

    The issue w/ Antarctica is the ice class requirement and we thought the February 13, 2022 was one of our last chances.   Anybody have an idea if any of Celebrity's ships have been upgraded for the future ice class requirement?

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