cherylandtk

9 hours ago, pines46 said:

Is this a record, 151 days and counting,  

That’s the longest I’ve heard of

Well, we hit 120 days tomorrow. Still waiting on $538 in remaining refund due plus $374 in FCC.
 

Ours is somewhat piecemeal too.  I’m still waiting (117 days) on about $800 to be refunded or accounted for by Princess.  Looks like I will be on the phone later this week trying to track it down. <sigh>

33 minutes ago, SunLakesBob said:

I am still waiting for Citi to refund my Princess refund. They are still verifying???????????

My partial refund took about a week for the bank to fully credit.  It appeared 3 days after Princess said they sent it, disappeared the next day, reappeared two days later.

Coverage varies widely depending on policy.  Be sure to read the full Description of Coverage document including the definitions to know if your policy includes Default/Bankruptcy and if you must be a third party (or not).

1 hour ago, loriva said:

So, a long way of asking--for those of who have experienced this receipt of a refund versus doubled deposit FCCs, had you paid a sum toward your cruise larger than a $100 FCD?  ...

Not me personally, but there are posts from people who received more than just a deposit amount; thousands worth, in fact, as Double Deposit FCC.

Personally, I think they are still in a cash crunch and FCCs are cheaper for them to issue, even doubled, than returning cold hard cash.  But I won’t discount your theory, especially if we start seeing an uptick in refunds when FCC’s were requested for the Pause 3 cruises.

7 hours ago, ceilidh1 said:

Day 115 and still nothing....guessing the rep that went the extra mile to find out my refund had been processed on June 23rd was either not correct, or spinning me a line....

😟.  If it makes you feel better, the transactions which posted on my CC  7/2 have now disappeared.  If we made this stuff up nobody would believe us.

Ancient Mariner 48–You have my sympathy.  It is an unconscionable delay for a high dollar refund.  And I realize that the many posts by people who have received their money for later cruises only adds insult to the injury.  I wish I had some sort of answer to give that would help speed things along.  Maybe call two or three times a week?  Or make friends with CJ who now has a direct line to Jan S and miraculously received her refunds after news media published her plight?

Coral- I have no explanation for the mixed up cards, at all.  

And I think it is just coincidence but you, ceilidh1 and I seem to be the only ones with unexplained refund amounts that don’t seem to match anything, including the totals due.  Many, many posts are ‘exact to the penny’.  Ceilidh1 is a TA, so presumably can discount herself and we know our TA discounts.  Not sure if that matters, but it is the only known commonality at this point.  Still probably just coincidence.

All of these quite understandable restrictions make cruising much less desirable for us in the next few years.  Add to that our personal disappointment in Princess’ communications, clarity and overall handling of refunds and we do not see ourselves planning a new cruise soon.  
 

When we do, it will be on much smaller ships. Until then we have several big land based trips we have wanted to take, but we won’t be planning those until there is a vaccine in widespread use.  (And the timeline for that is unknown...we might undertake the remodel project instead).

Can you first dispute the $200 with Citibank?  If Princess stated a refund/return date of June 2, create a new dispute for the amount using June 2 as the transaction date being disputed and link it back to whatever date the original deposit was made.  
 

You are not disputing the deposit, you are disputing the refund of that deposit, which was June 2. 

17 hours ago, Coral said:

I love the "wrong card" as my numbers were weird also (which card got what). So much for "taking extra time to make sure the refunds are accurate". Mine was not....

Not sure if it has anything to do with it, but since we both book through the same discount TA, perhaps that???   Can’t see why it would matter...but then again why not?   I have not used that particular card on Princess in years!

Update of this morning: 89.3% Yes, 10.7% No
May 19 cruisetour,  March 16 cancel.

21 hours ago, Italy52 said:

Today we hit day 106 and got refunded $179.79 (money for excursion, water and soda packages) -- cancelled those in March before Princess cancelled our cruise.  Still waiting for our Option 1 FCC and a $50 gift card refund for our May cruise that was cancelled by Princess in April. Wonder how long I will have to wait for refunds on my August cruise.  Good luck to you.

 

 

Hoping that my timing works the same for you...and that you get the bulk of your refund in a day or two.

2 hours ago, cvpends said:

Where?

Under Australia and New Zealand cruisers forum

4 minutes ago, gvre said:

Princess canceled our September 21 European Capitals Cruise on May 6th.

We opted for return of the money paid. I have $12,750 on deposit and have not yet received anything back

I won’t tell you to be patient because that is just so aggravating to hear; you are going on 2 months of being patient.   It’s a lot of your money they are using.  
 

Based on the timing so far and when you cancelled, I would hope you see your refund between day 60 and 90 after cancelling, but it could be much later.  The longest refund I have seen so far is 111 days, but there are a couple of FB posts stating they are at 4 months and waiting.  Your refund should be straightforward.

21 hours ago, cherylandtk said:

Well, day 106 and I might be getting closer.  Princess refunded $79.90 to a credit card have not used with Princess for about four years. 🤷‍♀️
 

Have no idea what the $79.90 is for; no amounts paid to Princess on any card match that going back two years.  And nothing on the invoice for the cancelled cruise fits either.

 

Only $7274.55 to go!  Be still my heart.

I can hardly believe it, but an additional $6816.16** is showing on my credit card this morning. Only $458.39 to go. I am so relieved 😌.  107 days.
 

**At least I think it’s there.  The running balance shows a difference of that amount since yesterday morning.  It happens that my billing cycle ended on the 29th.  The statement dated the 29th does not show the transaction, but when I look at the transaction list, this amount shows up with a post date of 6/26.  But it’s not on the bill which covers that period...the transaction dated 6/26 did not appear until this morning, 7/2.  I have screen shots, and I won’t close the dispute until the bank confirms the credit on a statement. 😉

This is how I feel:

43 minutes ago, Coral said:

Almost insulting. Hopefully tomorrow is your day.

I gotta hope so 😂

Partial ‘yes’, Got a whopping $79.90 refunded to the wrong card, only about $7900 to go.

Cancelled March 16, cruisetour May 19.

Well, day 106 and I might be getting closer.  Princess refunded $79.90 to a credit card have not used with Princess for about four years. 🤷‍♀️
 

Have no idea what the $79.90 is for; no amounts paid to Princess on any card match that going back two years.  And nothing on the invoice for the cancelled cruise fits either.

Only $7274.55 to go!  Be still my heart.

5 hours ago, ceilidh1 said:

Can I ask what date the transaction was when it posted to your account? Princess told me mine was processed June 23rd, but no sign on my credit card yet. Wondering if it is really taking that long or if that was just another false statement to get me off the phone....

They told me June 24th but ‘could not tell me the amount’. I’ll repost if and when it shows up on the credit card. 🧐

39 minutes ago, PompeySailor said:

Now in the 100 Club

Thanks for posting. There are fewer of us left, but it is more than a bit disheartening to see more and more people post about receiving their deposits and excursion refunds in much less time than we have already waited.

You can call yourself even if you used a TA. These are unusual times with unusual rules.

From a practical standpoint they could minimize their nightmare and refund those of already waiting over 100 days instead of refunding the deposits for the August and September cruises.  But hey, that would be doing what they said they would do.

17 Princess ships x 15 weeks (105 days since we cancelled) x 1500 avg. cabins per ship x 60% refunded already = 229,500 couples luckier than us.  Not including everyone from July-August -September cruises who already received their deposits back. 

If you are one of the lucky ones, maybe you should go buy a lottery ticket. Better yet, just send me the dollar.  😂😂😂😂