Thank you for this information. My upcoming cruise is now offered at a discount and although I'm not happy with this policy, at least I know what to expect when calling Viking. I'm actually fine with my present cabin but always nice if something better can be had.
This is only my second Viking Ocean cruise so still have questions concerning upgrades for those in the know...
I. If cabins are available on embarkation day, is it possible to ask at Guest Services for a discounted upgrade?
2. And even better, does Viking ever grant free upgrades? How lovely to arrive at the port to discover one has been granted a Penthouse Suite...I know, I know, only in my dreams.😉