Jump to content

Pennstatedj

Members
  • Posts

    521
  • Joined

Posts posted by Pennstatedj

  1. I agree with the original OP. 

    I also think they will cut as long as the ships are full. When people stop seeing the value as to competition ships will start sailing with less people and then it will be too late and they will go away. It's a fine line in business. You cannot save your way to prosperity. Many businesses have tried. You must create a value for the customer. They must keep food above average and treat their loyal customers better like they use to. 

    It will be interesting to see who they are targeting for customers as they continue to cut cruise lengths. It is almost all 7 day cruises in Caribbean. I know because we always did 9 days or longer for about 20 years. Now if we want longer cruises we must do BTB. It's ok but food must be good. Our last two cruises in July even with all the cuts we were happy. It will be very interesting for the whole industry in the next few years. 

    • Like 4
    • Thanks 1
  2. The same thing happened to me after final payment for my last cruise on Equinox July 8. I almost did not see it. We called and it was straightened out. But what worried us is my wife fell and broke her wrist just two weeks prior to this so we were worried when her operation was two weeks from cruise. The dr gave her ok two days before departure. So we were worried if we had not found the cancellation and reinstated it. 

     Those of us that have been around since 1995, know X has the worst computer systems. It always amazes me how they make changes and it seems they never ask for input from their customers. I do not think they ever beta test anything. I have had several encounters with their IT department on board and once with the Head of X IT. He told me that they have a department of one. That was 5 years ago. My thought was he was a fix it man not a real department manager. It makes me think that they on plug in programs and hope for the best. 

    • Like 1
  3. We just got off the Equinox two weeks ago. The food in the MDH was great. PR on first night was the best I have had on 69 cruises on X. Two things were not on menus were no lamb chops and no Lobster. But what was there was very good. 

    Bookings for X have been very good. In another post, the earnings were listed for RC. So the executive office must be ok with the direction they are taking as long as bookings and earnings satisfy Wall Street and debt is paid down. 

    • Like 2
  4. We were on Equinox week of July 8, it was an eight day cruise. It was held the last sea day. Also there was a Murano lunch at the same time. I did not see cost and did not even know about it. I only saw it because we had a Zenith lunch in Murano. The Murano lunch was off the menu, the Tuscan lunch was a buffet. We have done both over the years. We like the Murano one. Either one is good. We also have done Sushi on 5. We do on port days and it is excellent. 

    • Like 1
  5. On last weeks cruise there was one CC person we thought. Erica said there were actually sharing duties with concierge class so Josh and Jonathan. They shared duties. She said that are changing roles a little to help her. So you may see several people as host or hostess when visiting morning elite breakfast. 

  6. yes, it is always availble. Look for your CC sheet on each cruise, it will let you where it is located as well as all other events. If you do not see one ask you cabin Stewart for it. They are responsible for you getting one. 

  7. We just got off the Equinox and there were many trivia games. All were no prizes. It is better this way. No more petty competitiveness. People were problems for the crew and it finally was ended. There were still many people playing for fun. 

    • Like 3
  8. Do not fret. We are on equinox now and food has been fantastic. The service excellent. Probably one of our best experiences out of our 69 cruises with x.  There were no filets no lobster and no lamb chops in mdh but food was still great including prime rib. We went to chef’s table to celebrate our anniversary and it was exceptional.  What an experience,  food great and we met 8 other people that really bonded. Did not break up until 1115pm from 700. What a memory. Just think about having a great time and you will. 

  9. thanks for information. My wife is on the Equinox right now and I join her on Saturday. She saw the signs yesterday and immediately spoke with the CC hostess. Interesting the hostess agreed and said some of the crew was of the same feeling as my wife which is very upset. One of the main reasons we travel on X is because of their non smoking policy. We switched from Princess to X in 96 because of how they corrected problems and because of no smoking policy. I sure hope they listen to us and eliminate this test. I do not mind testing different things as long as they remove the tests when many of us do not like them. Thanks again for your post. 

    • Like 12
  10. My spouse, 2 daughters and granddaughter are on July 2 Equinox cruise. I will ask her but we have done three cruises this year and never saw vaping on the Equinox, apex, or silhouette in the casino. I would not be surprised that someone would do it and no one would say but I think they try to keep it smoke and vapor free. Thats why we sail X, smoking ban inside for 25 plus years. 

    Also, their first meal was great, wife said her prime rib was the best she ever had on X and she gets it every time. The menu has changed back with classics and no chance for add ons in MDH. I guess all the chatter and feedback nixed their test. They do listen on some things. They will continue to test things to improve their cash flow. That you can count on. 

    Girls also enjoyed comedian first night. 

    Lastly thanks for your review. Great job. 

×
×
  • Create New...