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Everything posted by deniseatnycs

  1. Too late to edit but thank you I did mean 2020. All NCL cruises up to November 30th 2020 cancelled
  2. As expected we have the email cancelling the Epic November 2021 Transatlantic. This is from NCL U.K. not sure if anyone outside Europe has been notified yet.
  3. Small world we have an apartment at Villamartin and our home in a Spanish village just outside Orihuela. We were "allocated" a Spain based PCC by Miami but after 2 telephone conversations ended the relationship and went back the the excellent U.K. team. Looking forward to cruising again we have seven booked with NCL the first the T.A. out of Barcelona in November, living in hope as the Epic is in Europe but being realistic so have a plan B to use up our Alicante to Barcelona flight and Hotel bookings
  4. Cancelled our B to B Greece cruise for May 2021 Monday and rebooked (lost the OBC but saved 900 pounds). Cancellation email came within minutes followed by the new booking email. P.C.C. said the FCC (deposits returned under the peace of mind) from the original booking should appear in our account between two and three weeks . We live in mainland Spain but book through the U.K. call centre
  5. Hi Ged1967 I nearly always book direct with NCL uk over the phone with a CC we have used for years. Last year I spotted an amazing deal with an online U.K. Cruise Company for a May Northern Europe cruise which I booked. Obviously the cruise was cancelled due to Covid (after the full payment date)and the Cruise Company emailed us with this news as soon as they were notified. They did try to express that we had to accept a FCC and rebook with them. I then telephoned our normal CC at NCL U.K who advised to to ask the online cruise to forward the email from NCL with our 125% FCC or 100% cash offer. This arrived the same day, along with a credit to our latitudes account. The credit was in three parts, Cruise next refund, payment refund and 25% FCC if we decided not to claim cash. We were also offered a 20% reduction off a future cruise. All was seemless using the NCL uk telephone number on the NCL U.K. site. Hope you get it resolved soon
  6. To be fair they were a terrible cruise line cheap and all inclusive apart from the service charge. with 3 old ships. Not good news for the staff, Spanish Travel agents and tour Companies though
  7. Hi all Update from mainland Spain where we have had the strictest lockdown in Europe if not further afield, with (if the official figues are to be believed) fantastic results. In the Valencia region where we are Residents we enter phase 2 today. Murcia region entered this stage last week but because we encompass the City of Alicante our move forward was set back. No area is in stage 3 and a 6th extension to June 21st is being sort. We as a country have not had any shortages abiet sometimes the shelves were bare as the shops couldn't fill them fast enough but that was just the 1st 2 weeks. There is talk of domestic tourism and some beaches are being sectioned off to allow for this. Our Prime Minister Sanchez and health Minister for tourism Reyes Maroto acknowledged the need for tourism but both insist the health and protection of the nation must be a priority. They are talking of opening the borders to the German and French and other nations but a ban on non essential visits from the U.K will not be lifted until the R figures drop to an acceptable level. This week we should be on the Escape in the Baltic but are healthy and feel safe not to be bothered about the cancellation. Next up we have the med on the Star and the November T/A on the Epic. Our expectations are low so would be a pleasant surprise if we did sail. Keep safe everyone Denise
  8. Hi Paul that statement seems to be the correct reason for naming the 1918 Pandemic "the Spanish Flu". Hopefully, we are coming out of this one soon
  9. Hi Northern wanderlust. We have just booked this the date is August 29th Southampton to Southampton. SHIP Norwegian Star CRUISE PORTS Embark London (Southampton) (England); Edinburgh (Newhaven) (Scotland); Stavanger (Norway); Ålesund (Norway); Hellesylt (Norway); Geiranger (Norway); Seydisfjordur (Iceland); Isafjordur (Iceland); Reykjavik (Iceland); Glasgow (Greenock) (Scotland); Dublin (Ireland); Portland (England); Disembark London (Southampton) (England)
  10. This Forum is fantastic thank you gnome2 I was just about to look up private excursions as the NCL one is expensive. Would anyone know if it is worth doing please. I wil try and find the details Denise
  11. Thank you everyone. I had not noticed the port times you are all correct we are just one hour in Hellesyit (do we have tome to get off not a massive ship but 2,340 passengers) then straight to Geiranger Denise
  12. We have just been notified of the (expected) cancellation of our Baltic cruise due to take place at the end of May 2020. Living in Spain on extremely strict and well policed lockdown since March 13th we can see that we, will not be allowed border crossing for a while to come, and certainly wouldn't want to put any more strain of front line workers so no cruises for us this year or early 2021. Husband, not wanting to travel too far fancies a Fjords cruise. However, our cancelled cruise was with NCl and there is nothing much on offer that I can see. To take advantage of our 125% FCC and 20% discount on a new booking that we have been offered, we are looking at the below. Are there any negatives I have not picked up on please? SOUTHAMPTON (LONDON), GREAT BRITAIN 29 Aug 2021 AT SEA 30 Aug 2021 NEWHAVEN (EDINBURGH) 31 Aug 2021 STAVANGER 01 Sep 2021 ALESUND 02 Sep 2021 HELLESYLT 03 Sep 2021 GEIRANGER 04 Sep 2021 AT SEA 05 Sep 2021 SEYDISFJORDUR 06 Sep 2021 ISAFJORDUR 07 Sep 2021 REYKJAVIK 08 Sep 2021 AT SEA 09 Sep 2021
  13. Its the same here in Mainland Spain the press especially the ex pat free papers are making it up as they go along. Fantastic news for us though after a very tough lockdown since March 13th we can go for a walk from Saturday and for the future plans. Day 47 on Spanish Lockdown. Only 4 days until we can go out for a walk. Only 11 days until lockdown is over. Or is it? Prime Minister Pedro Sanchez said he planned to ask parliament for a fourth 15-day extension of the lockdown after the current one ends on May 10Here is the News we have all been waiting for. This will happen only if the CV19 figures keep going down. The Government hopes to finish all the de-escalation plan by the end of June 2020 Phase zero begins now, with individual attention and by appointment in shops Madrid – reported by El Pais newspaper APR 29, 2020 - 00:27 CEST Spain has chosen a different path from that of other European partners such as France or Italy. The Spanish program for de-escalation, which is officially called the "plan for the transition to a new normality", will not finally have precise dates for the reopening of shops, beaches or bars, as happens in other nearby countries. But it does have a very important one: the Executive wants to have all the de-escalation completed in eight weeks, at the end of June, according to the Prime Minister, Pedro Sánchez. The Government hopes to reach the “new normal” then, this is with limitations due to the presence of the virus, but this would save the summer, a fundamental moment in a country where tourism occupies 12% of GDP. By July, when the peak of the season begins, if the evolution of the epidemic allows it, the de-escalation would be over, although the Executive has not yet given dates for the reopening of borders, something that will have to be agreed with the European partners. After four weeks of intense work in the midst of enormous secrecy, the Government has presented this Tuesday its formula, very different from that of its partners, based on a scheme of four phases: 0, 1, 2 and 3, and without dates concrete for each step. The four phases of confinement "The de-escalation will be gradual, asymmetric and coordinated. We are going to do it in phases, the unit will be the province or the island, there will be no mobility between provinces or islands ”, Sánchez summarized when explaining the plan at a press conference. The idea, therefore, is to gradually recover movement but without moving between provinces ie, no going shopping in Murcia and visa versa until the de-escalation ends at the end of June. The only movement that will be allowed would be to go to work from one province to another, as it happens now, and for some extraordinary situations such as a funeral, the president explained. What citizens will NOT be able to do, Sánchez has expressly clarified, is go to their second homes if they are in another province until the de-escalation ends, this is at the end of June. The intention is thus to prevent the virus from moving from the most affected territories, such as Madrid and Barcelona, to others less touched on the coasts and recreation areas. The government has been tweaking the plan until the last moment in a long meeting of the Council of Ministers, which has caused a further delay in Sánchez's appearance. Four phases: 0 to 3 in eight weeks Phase 0 has already started and with it come certain openings. Throughout this phase, businesses will be able to start operating by appointment and always complying with security measures and social distance, although the Government has not clarified the specific date of this start. The president gave the example of restaurants, which although they will not be able to open their doors to the public yet, they will be able to provide takeaways. Government sources add others: gyms or hairdressers by appointment and individual attention. In BARS, the first thing that will be opened will be the terraces with capacity reductions of 30%. It will be in phase 1, which will arrive on May 10 to all the provinces that meet the epidemiological criteria, whose specific figures (such as cases per 100,000 inhabitants) have not yet been finalized. During this phase, in the reopening of premises, there will be special hours for the most sensitive population such as the elderly. In phase 2, for example, premises with guarantees of separation would be opened. The school years will not resume until September but in phase 2 some centers may be reopened for recoveries, selectivity or help for parents of children under six who have to go to work. Everything is detailed in the Government text. Thus, in matters of culture, a particularly sensitive question. Like any other business, bookstores could attend by appointment now, but we will have to wait for phase 1 to open its doors. A series of markers is established to move from one to the other, but decisions will be made in coordination between the Government and the autonomous regions and will be reviewed every two weeks. Sánchez made it very clear that there will be coordination and objective criteria, with markers that will be made public, but it will be the Ministry of Health who decides the pace of the de-escalation in each province, and not the autonomous communities, despite the fact that some of them claim to take these decisions. "If we have to choose between prudence and risk, we will choose prudence," Sánchez said as a warning. "We are going without a GPS, this plan is flexible, we can lose what we have achieved, the virus is still there, lurking, until we have a vaccine, and time is running out. We have to fight impatience, "he insisted. The starting gun will come with the walks of the adults this weekend May the 2nd, although the details of these outings have not yet been finalized, something that will soon make a ministerial order. From there, the next steps will be much more complex. This is the plan so far. Updates will follow on a daily basis.
  14. Living for the past 16 years in mainland Spain, and under very severe hard lockdown since March 13th, I honestly cannot see our Prime Minister allowing any Spanish Port opening to welcome cruise ships, or the Spanish population although in the main, reliant on Tourism accepting such a move. We are booked on the T/A out of Barcelona end of November this year, the 1st leg of three NCL cruises that ended in January 2021. Being realistic we are expecting to be spending the festive season in Spain. Happy to wait until the end of 2021 as long as those we love, and those who are taking card of us all get through this.
  15. My adopted home of mainland Spain has also extended its "State of Alarm" until the 9th May making two full months of very strict lockdown which is being in the main adhered to. Read the other day that most people in Spain are more afraid of the penalties of breaking the laws than they are of catching the virus! There are many reports in the International press of the lightening of our restrictions which are, in the main, not based on fact. As of this Monday children under the age of 14 are allowed to go for a walk with a parent and construction workers are allowed to work on unoccupied buildings. Together with restaurants being allowed to deliver takeaways (again with restrictions) this in essence is the total of the new relaxed regime. There is talk in the political papers, but nothing passed in law, that the schools may reopen in September and there will be no travel in or out of Spain for tourist purposes in 2020. Like many others we have saved and planned for our May Baltic, November Transatlantic, December Caribbean and Christmas and New Year cruises. Obviously, the May Baltic from Copenhagen is to be cancelled any day, but in all honesty I (and its my personal take on this ) cannot see our Government opening up the port of Barcelona to cruise ships this year.
  16. Hi EilseeB Thank you for the update, we hear about the U.K. but nothing much coming from Ireland on our newsfeed. Our adopted home of Spain is suffering greatly (pro rata population). We have been (we moved from the U.K. to Southern Spain 16 years ago) from March 13th. similar to your regime but not allowed outside the home at all apart from shopping or health appointments ( 1 person per car, 1 person in the nearest shop, 1 in one out) It is very well policed here with the Guardia Civil, the local police and even the army making sure everyone adheres to the restrictions. Like you our, main area of cases is a large city, for us it is Madrid. Many City dwellers have second homes here on the South East coast (Alicante area) and are heading down for the Easter break which is unbelievable . The police and army have road blocks up and most are being fined and turned back but the odd ones are finding a way through. The selfishness of these people is breathtaking. Health workers, police, army, retail workers, transport workers and many others are risking their lives for us all but we are fighting a loosing battle because of this attitude
  17. We were really looking forward to our Baltic cruise out of Copenhagen on the Escape at the end of May, accepting this is not going to happen and hoping to rebook for next May if the prices don't rocket. We are looking now at our Transatlantic from Barcelona at end of November, across to Puerto Rico and onwards on the Encore from Miami followed by Christmas and New Year on the Pearl. Bit of a domino effect if the first one doesn't sail, the whole lot falls down. Must admit, as we live in Spain and are suffering greatly (pro rata population wise), that it is doubtful Spain will allow any cruise ships to port here in 2020. Still we are lucky that we can always book and cruise next year hopefully, with those we love still here to wish us bon voyage
  18. Hi LeonieC yes for the very fist time we have a level graph today. Long way from being a politician and other than being an ex e.n nurse in the U K. certainly not a medic nor in anyway a clairvoyant but for what its worth. My adopted country is suffering pro rata population wise the greatest at the moment unfortunately. As the lockdown enters a new stage of 15 days from 13th March to 26th April as declared yesterday, we see a greater tightening of the restrictions already in place and in the main adhered to and extremely well policed. Since the 13th March no one other than essential workers have been allowed freedom of movement (rightly so) with extremely heavy fines and/or detention for those wishing to risk it. We now see towns being closed off to stop city dwellers accesing their holiday homes. Many Spaniards have second homes, and as we approach Easter this is a great worry to all. In all honesty, once this is over, which I hope will be very soon, I cannot see any cruise lines being allowed to dock in any Spanish port in 2020. Like many others we have worked hard to pay for this cruise, and had booked 2 further ongoing cruises with NCL. Its looking like 2021 for us hopefully without loosing any of those we love. Take care all of you.
  19. Hi all We live in mainland Spain and have been badly affected. We are on day 11 of total lockdown, no outside visits at all except to the nearest chemist or supermarket and only one person per car. Everyone is sticking to the curfew and helping others and its refreshing to see. Loving life and looking forward to our cruises. Hope everyone else is fine? Denise
  20. Hopefully, fixed soon but there is a problem with the ship (Discovery). Its going slow so missing ports and if your sailing before January 8th there is a changed itinerary. May be wise to check before booking any non refundable trips
  21. Hi Blossomleh Firstly congratulations on your marriage. We are booked on the January 9th Discovery Cruise so watching with interest anything pertaining to it. By no means an expert in Cruise law, but a frequent cruiser with past experience of missing ports. Before we get bombarded, it is safe to say that no one should book a cruise with only the ports of call as priority as weather and countries political situations etc., can change in an instance. These factors are beyond any cruiseline owners control and many a time we have missed ports and private islands due to these factors. Not once would it enter our minds to either complain or expect any form of compensation as safety is priority. Nonetheless, the breakdown of a ship (or its propulsion) is something of a grey area. Granted no cruise line would wish a ship to develop faults, especially at sea but it must take total responsibility when it does occur. An offer of 250 pounds in compensation is not (imho) acceptable. Stressing that you are still on a fabulous holiday, and having a great honeymoon but understanding that you did not travel all that way to stay in what is essence is becoming an all inclusive hotel at sea. The staff/crew I would imagine are being fabulous and it is sad to learn on other social platforms that some passengers are giving them a hard time. My husband, myself and two friends had an almost identical situation on the NCL Star two years ago (the reason we have booked the Discovery in January 2020). We were notified 2 days before sailing that the Star had propulsion problems and needed to sail slow so would miss Ko Samui, Saigon and Cambodia and we would spend 3 extra days at sea (reduced to 2 after sailing as the Captain got a berth at Singapore for an extra night) NCL offered a full refund before sailing and a 15% voucher off a future cruise or we could sail and get 50% of our cruise price in cash and the other 50% in a future cruise credit. We chose to sail and had the most fantastic time, made better with the knowledge that we had enough compensation to book another cruise. Hopefully, the offer of compensation will increase as it really is nothing like the cruise you had booked. Check with your travel insurance when you get home, but make the best of your cruise
  22. Us too on both counts, really looking forward to this new ship Denise
  23. Thank you, I have looked at so many hotels! Just booked, the Ginn Hotel for Hubby and myself we are British ex pats living in the South of Spain. Denise
  24. Hi Preziosa we are also on this sailing., Just looking at hotels would you mind letting us know which hotel this is please as it sounds perfect? Denise
  25. We live in Spain so fly Ryanair and Vueling a lot. Not had a problem with either. If we fly Ryanair we pay the small surcharge for priority, it gives you hand luggage and another (un- weighed and decent sized) bag. Pre booked seats the ability to print boarding passes early and priority boarding. Well worth the extra. Denise
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