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Sdancer

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  • Content Count

    243
  • Joined

About Sdancer

  • Rank
    Cool Cruiser

About Me

  • Location
    CA
  • Interests
    Travel, Fitness, Ballroom Dancing
  • Favorite Cruise Line(s)
    Crystal (ballroom and service) and Oceania (food and ports)
  • Favorite Cruise Destination Or Port of Call
    W. Mediterranean

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  1. Sorry, year 2021 was my misprint. The ban until Feb, 28, 2021 was first announced in March 2020. Then it was extended to expire on February 28, 2022. There is no guaranty that the ban would not be extended again. February 28, 2022 ihappens to be a few days after the final payment due for the first 2022 Crystal Alaska cruise on June 23, 2022.
  2. Good to know! Thank you! I will wait then and cancel close to my final payment. Since Crystal sails Alaska cruises from Canada, it could be another problem related to the Canadian ban through Feb. 28, 2021 which effects Alaska sailings for Crystal. It would be better for Crystal to sail from the US port, Seattle, with a stop in Victoria to satisfy a foreign/Canadian port stop requirement and keep everyone on board in Victoria to satisfy the Canadian ban on cruises. It would still leave the same 3 major Alaska ports to visit as if sailing from Canada.
  3. My TA emailed my question to Crystal but did not get a straight answer either: "We understand inquiry. Crystal Cruises couldn’t address this scenario, because future information is constantly changing, but they are willing to review. Crystal Cruises suggested to wait until closer to the trip, but they will continue to monitor travel requirements and will provide updates as they learn more." That was the reason why I have called directly to Crystal on my own. It is not that difficult for Crystal to decide how to handle refunds if young children cannot travel, e
  4. Thank you, you are absolutely correct and I am aware of huge penalties. Yes, the vaccine should be available before my final payment and I do not see it happening. Here is what being done about vaccines for younger children: Published Feb. 12, 2021Updated Feb. 18, 2021 "Moving below 12 years of age will require a new study and potentially a modified formulation or dosing schedule,” Ms. Ghazvini said. Those trials will most likely start later in the year, but the plans will be made final after the company has data from older children, she added." Given the
  5. I called Crystal for the third time and spoke with the reservation department employee. She refused to give her name, refused to answer my question and sent me to my travel agent. She even offered to provide me the contact number for my TA!!?? I assured her that I know who my travel agent is 🙂 and repeated my question if the admin fees waiver was in place if I had to cancel for a lack of vaccine for young children. When I insisted that Crystal should be the primary source about the admin fees, not my already hard-working travel agent, she put me on hold and disconnected a
  6. There are a lot of new requirements like mandatory vaccinations together with covid-19 tests which have false positives. It might be too early to ask, but I am a planner 🙂. I booked over a year ago and have to watch Visa dispute time expiration. If mandatory vaccinations are not available for the booked passengers (children too) at the time of their cruise, would Crystal still charge admin fees for a cancellation for this reason? I called Crystal twice but could not get a straight answer. Thanks!
  7. Nancy, Thank you so much! I am glad to hear that children liked Alaska on Crystal - one less thing for me to worry about. I am adapting your plan. Thanks again!
  8. I just got the email from Crystal with that info plus a requirement for wearing masks and keeping social distancing. I do not understand why Crystal does not have the same requirements based on availability of a vaccine for children as Crystal has for a crew? I booked Alaska for my grandchild to see Alaska and because Crystal assured me that there was a program for children on the ship. After I paid the deposit, I found out that the program for children is provided only if there are at least 10 children on board. It was bad enough before a new impossible requirement for a mandatory
  9. Unless Crystal is not planning on coming back anytime soon, I do not see it happening. I would not be so sure that it will work out in the coming months. Crystal is not sure either - that is why Crystal does not require crew to be vaccinated. Some crew members are from the countries were vaccinations are not available and many crew are too young to be in line to be vaccinated for a long time. Maybe wearing masks would be required even after everyone is vaccinated. In that case it would be not be the same cruise experience we enjoy.
  10. Crystal announced that the Proof of COVID-19 vaccination will be required across all ships, and all brands including CHILDREN. There is no covid-19 vaccine available for children younger that 16. I have called Crystal and was told that If a vaccine for children would not be available by the time of my final payment, I would just have to cancel and wait for my deposit refund (some indefinite time in a future...) minus admin fee for 5 people. They have a nerve to charge admin fees though it was because of their insane requirement for children would cause me to cancel.
  11. No cruise ships will be allowed in Canadian waters until at least Feb. 2022, the Canadian government announced on Thursday, meaning Alaska trips will remain cancelled: https://justthenews.com/nation/economy/canada-extends-cruise-ship-ban-2022-impacting-future-alaskan-businesses
  12. On the refund subject from Oceania: I had a booking for Sept. 2021. In case there still would be masks required on a ship along with tours purchases from Oceania to be able to explore ports on my own in September, I canceled this booking on January 19, 2021 and already received VISA refund on Feb. 2, 2021 - two weeks later.
  13. usa.visa.com › support-legal › documents › faq-covid-19 Jun 19, 2020 — The issuer can pursue a dispute as the original services were not rendered using Dispute Condition 13.1— Merchandise/Services Not Received. The time frame would be 120 days from the expected services (not to exceed 540 days from the transaction processing date). Full pdf document: https://usa.visa.com/dam/VCOM/global/support-legal/documents/faq-covid-19.pdf Chase Visa told me 60 days window from the expected services not delivered by a
  14. usa.visa.com › support-legal › documents › faq-covid-19 Jun 19, 2020 — Yes. The issuer can pursue a dispute as the original services were not rendered using Dispute Condition 13.1— Merchandise/Services Not Received. The time frame would be 120 days from the expected services (not to exceed 540 days from the transaction processing date). Full pdf document: https://usa.visa.com/dam/VCOM/global/support-legal/documents/faq-covid-19.pdf
  15. Thanks. What about bookings made with credit cards in US? Many posts were about missing a deadline to dispute with VISA.
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