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john watson

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  1. john watson

    Repositioning cruise

    Cruises which end in "Tokyo" typically finish in Yokohama, a fair distance from the capital. The only problem I should worry about if you are using flights booked through the cruise line is whether these can be booked on dates significantly different from the start/finish dates of the cruise. To ease the stress on disembarkation I should book one night in Yokohama and consider booking my own flights independently. The risk with this is flight problems arriving in Vancouver on independent flight arrangements and the ship not waiting for you unlike with cruise line booked flights. This means booking at least one nights hotel accommodation in Vancouver pre-cruise. Regards John
  2. Non-refundable deposits in the UK are almost universal for everything. In the UK putting a deposit down on any item usually means the said money is not recoverable and we think very seriously before putting a deposit on anything because your money has effectively gone. Alterations to the original purchase often involve a penalty fee. The original poster should cancel and re-book either with an alternative cruise line or general holiday. This is because Tony seems totally unsatisfied with P&O. Other cruise lines may well have similar booking policies and conditions and a lot of research may be prudent for Tony who might well benefit from a face to face booking at a travel agents. Regards John
  3. john watson

    Making a claim

    I think the issue about being forced to cancel a cruise and claiming on your insurance revolves around a few issues. Firstly, who the named persons on your policy are. Secondly the claim is not exclusively for the cruise it is for the whole holiday package. Insurance policy documents usually go into a huge number of clauses under which you can make a successful cancellation claim. Reading these carefully can usually determine the appropriate way to make your claim. In respect of a daughter was she named on your policy? If she was, I am thinking she is part of your claim. If not, her claim would be separate. Her policy may have different clauses, however there is usually one which includes serious illness etc. of a close relative. In particular if the said relative was due to travel would also be relevant as would being on the same booking. Hope recovery goes well. Regards John
  4. john watson

    Oriana v Ventura

    I have done the British Isles cruise with Princess. Caribbean Princess and Pacific Princess. 2019 Princess are running a series of British Isles circumnavigations, yet again with slight variations and balconies are as cheap as £2000 on some sailings. If you like smaller ships Pacific Princess has around 670 passengers capacity but does a shorter cruise ex Dover. Crown Princess is of a more or less identical build to Azura/Ventura. Prices on these cruises sometimes plummet particularly on Princess nearer sailing date and flights from US to UK increase nearer sailing date which is the main reason for the drop in my opinion. Regards John
  5. john watson

    Cabin c422 Oceana

    Cafe Jardin is an pre-bookable upgrade restaurant for evenings, however later on it is available for sitting in and having a snack, special rack of sandwiches with a hot drink etc on a turn up and walk in. I understand that late night room service is run from their kitchen area. So if you are a night owl, late on an ideal place to wind down before retiring and things are made fresh. Regards John
  6. john watson

    Currency for caribbean cruise

    US Dollars are almost exclusively the top currency to use. A very few number of islands take Euros as well. Take smaller denominations because it avoids getting handed much change. If you receive change make sure it is US Dollars as local dollars are not such high value as a currency. Regards John
  7. I am assuming the OP has bought a "Single Trip" Insurance policy with set dates and details as opposed to an Annual Policy which covers all trips in a one year period. Regards John
  8. Booking a year ahead, with my brother in laws taxi system is sensible to me. The money stays within the control of the family and if a calamity occurs such as the cruise line cancelling. I get my money back from the insurers and my brother in law keeps the original money I paid to him using my credit card. I think of it as a win win situation. Regards John
  9. I will go through the maths and you should see the sense in my system. Annual travel insurance paid up. This covers for all my cruises and weekend city breaks etc. A single trip policy might be £60.00 I then book a cruise for say £2000.00 and pay out 10% deposit (£200.00). Then I book a hotel on a non-cancel cheaper rate one night pre-cruise including meals at a discount (£150.00) I then book a taxi from my brother in law's executive car service for £500.00 less 25% pre-payment non-refundable discount which gives me this years price guaranteed rate no increases (£375.00) which I pay with a credit card which is important. Say cruise line cancels. I need my money back; £200.00 from cruise line, £150.00 from insurers for hotel, £375.00 from insurers for taxi. The last two are losses cruise lines do not deem themselves responsible for. OP is seeking to get premium back £60.00 in my scenario, which is a small amount in comparison to other items. If I were flying then the flight costs would also need to be recovered. Regards John
  10. I always book my cruises in advance, I tried booking one in the past once but that did not work. Having said that I never have had a cruise cancelled retrospectively by the cruise line after I have returned home. My new system, and it seems to work generally, is to book cruises in advance in conjunction with a taxi a year ahead sometimes to get a definite arrangement sorted and paid up beforehand. This gives me a discount with the taxi company. This can prove risky if the cruise line cancels my voyage but then I claim on my Annual Travel Insurance policy. Regards John
  11. john watson

    Baggage Weight

    I should follow the airlines quoted figures on the tickets. They are responsible for the flight. This is the crucial part of the package ships and cruise lines do not look into this type of thing as closely as people might think, why would they? Regards John
  12. Under the clauses in your insurance handbook I think this is a failure of transport to be provided. Possibly a consequential cost thereof. I think it very shabby of a large company to cancel something you have entered into a contract over and simply say it is not happening now here's your money back and leave it at that. You are out of pocket on the policy premium at the least. I am just pointing out that you should be offered more than that and other losses may be claimable for in the small print in the insurance documentation. Regards John
  13. I understand that the OP is simply trying to get their policy premium refunded. My point is that this is a comparatively minor issue in comparison to other issues such as booking annual leave off work, not being able to get a suitable alternative booked. Your taxi money has now gone. The hotel booking is not refundable. The cruise line simply wants to hand you your money back and not offer any form of recompense! Regards John
  14. It is not clear whether you have purchased single trip insurance or annual trip insurance. I tend to go for the annual type as it covers for weekends away as well as a big holiday. I assume you have gone for single trip and now the policy will conclude therefore you want the policy premium refunded. I think it is important to consider all the options available to you and prudent to read the details in your policy handbook which may be online. It is possible to work out,in your own mind the clause or clauses you might be able to use. In addition, did you pay for any part of the cruise using a credit card or a visa debit card in some cases it is possible to get a refund through these routes. Is this a cancellation or a failure of transport? Have you booked other associated items or services which you are now going to incur a loss in this incident, taxis, hotels etc.? Will any of you lost money as a result, through work etc.? If the cruise line "compensates" you will this affect your insurance claim? If Royal Caribbean offers you say £1000 in cash or in credit plus a free upgrade on your next cruise, it might be considered that your losses are minimal to a bonus. I think you need to find out as much as possible for yourself before you play your cards. Regards John
  15. john watson

    Traveling solo

    It was an up and down cruise vacation for me. I booked a year out for my daughter and I, however about two weeks before sailing she cancelled as she was staying in Wales in the preceding days but had got back to Cambridgeshire. I had booked three days hotel in Dover, pre-cruise and phoned her mother after I had stayed the first night in Dover to see if things were still the same. My daughter changed her mind and wanted to come but was at the wrong end of the country and only fourteen years old. Her mother packed her into an approved taxi and sent her down to Dover. So we eventually turned the solo cruise I had resigned myself happily to be on to a cruise with my daughter. She thought as did I it was an excellent cruise with a few problems which related exclusively to her being in a wheelchair and access to buses. There were few wheelchair passengers on board and few young ones, so I suspect you can remember us. Regards John