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joepeka

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Posts posted by joepeka

  1. In addition to Mema's explanation above, without know how far out your cruise is, the web site won't show you all the truly available cabins in any category. There will be TA holds which may be returned about 45-60 days out plus, I've never seen the RCI web site show you more than about 10 cabins as available. If it's showing none available, I would be very skeptical at this point. We got an RU offer for all the suite categories but in checking availability on the web site, only one of the five suite categories were showing available but yet we could bid on all five. 

  2. 2 minutes ago, OCSC Mike said:


    The April 18 in my example is my next one… so you and me both!

    Agree. And since your check-in window is a week from today (or a week from last night at midnight, port time), I would be interested in knowing if the app still allows you to select arrival time without going through the prior traveler info step. Some have reported recently that you cannot do that any longer. 

  3. 3 minutes ago, OCSC Mike said:

     

    If it doesn't, click on the person icon towards the top right that takes you to the screen with some of your cruise info and where it says "Check-in opens April 18" (or whatever) will change to a check-in button you can click once check-in opens.

    True, that screen does show our check-in date accurately, I just hope the option to start check-in actually returns on that date.

    • Like 1
  4. I did notice one interesting update on the app after I updated it this morning, the "Check-In" icon at the bottom of the initial page is gone. Previously, it was there but when you tapped it, the next screen said (paraphrasing) "check back closer to your cruise date." I hope it comes back when our check-in window opens.

    • Like 1
  5. 28 minutes ago, reallyitsmema said:

     

    I haven't had issues until today.  App recognizes me with facial recognition but wants password too.  Had to reset the password to get into the app.  Website worked fine.

    I too have had no issues all this week, contrary to what others mention above... until today. The web site forced me to change my password this morning ("User name or password not recognized"). I also had to login to the app using the new password. Sure hope that's it. 🤔

    • Like 2
  6. 4 hours ago, Ocean Boy said:

    I have a question for those of you who have booked with TAs before. When check in time comes are you able to do everything yourself or do you need your TA to do it? The reason I ask is because yesterday I got an email from RCI advising to make sure that all the information in my reservation is correct as it will expedite checkin. However, when I pull up the reservation all I can see is my name and a message that the reservation cannot be serviced online and to contact the creator of the reservation.

     

    I am not new to cruising but very new to using a TA. Thanks in advance for your replies.

    I am going to guess that your check-in window has not opened yet and thus the message you're getting? FWIW, I always use a TA and am currently outside my check-in window and can't do much on my booking except pre-cruise purchases, etc. but I don't get the message you're seeing. 

  7. 11 minutes ago, OCSC Mike said:

    You can just grab check-in times using the app and fill out everything else later so you don't actually need anything at 45 days.

    There's another thread this morning (below link, perhaps you've seen it) where it's being reported that the skip ahead to do arrival time only in the app no longer works and you have to do all the check-in info prior to arrival time selection. Don't know if that's a glitch because of the issues RCI has had with the web site and app today or if it's a permanent "fix."

     

     

  8. 26 minutes ago, joepeka said:

    We too are a little over two months out and get the "Where's the fun? Try pulling down for all of today's entertainment." Pulling down does nothing. I guess I'm confused by your suggestion to use the planner in the month before sailing. How do you do that?

    My apologies, I misunderstood biker19's comment, please ignore. 

  9. 26 minutes ago, Biker19 said:

    Use the planner instead in the month before the sailing. 

    We too are a little over two months out and get the "Where's the fun? Try pulling down for all of today's entertainment." Pulling down does nothing. I guess I'm confused by your suggestion to use the planner in the month before sailing. How do you do that?

  10. 14 minutes ago, c-leg5 said:


    interesting I didn’t realize you could zoom in like that in real time!
     

    They can fit, two at Langosta, two at International, and four at Puerta Maya. Any more will, and have, tendered in the past. THEN you are getting busy!
     

    International and Puerta Maya (not sure about Langosta but possibly) have a smaller pier in addition usually used for tender boats and excursions. 

    You're correct - Puerta Maya could handle four ships though I've personally never seen more than three. Just for grins, I looked at the Coz port schedule through the end of July and there was only one day with more than five ships in port and that's next week (April 11) when there's six. Most of the time it's 1-5.

  11. On 4/3/2024 at 3:37 PM, motopolitico said:

    Great insight!

     

    Itinerary 1:

    4 ships in Roatan 2 RCI, 2CCL

    5 ships in Cozumel 1 RCI, 2 CCL, 1 Norwegian, 1 Disney

    2 ships in Costa Maya

     

    Itinerary 2:

    2 ships in Roatan 1 RCI, 1 Norwegian

    4 ships in Cozumel 1 RCI, 1 Norwegian, 1CCL, 1 MSC

    2 ships in Costa Maya

    2 ships in CocoCay

    I know this subject has been covered, probably to the OP's satisfaction, but I want to give him/her a real time example of five ships in port in Cozumel. Here's a link to the Marine Traffic site showing five in Coz: three in the international pier areas (one CCL, one NCL, one RCI) and two at the pier near town center (one NCL, one MSC). I'm guessing the international piers of CCL could handle at least one more.

     

    https://www.marinetraffic.com/en/ais/home/centerx:-86.937/centery:20.501/zoom:13

    • Like 1
  12. 1 minute ago, RobInMN said:

    The only time I had a Pending with the others cancelled, it never happened. Finally got the reject email about 9 PM embarkation day.

    That is pathetic. You're already checked in and on the boat for hours and they finally tell you "thanks for playing"?

    • Thanks 1
  13. 4 minutes ago, c-leg5 said:

    Carnival owns Mahogany Bay and you can go to their website and see the schedule.

    Good info for the OP. I was just responding to the other comment about using Cruise Timetables - I use it as well but it does not provide any info as to Coxen Hole or Mahogany Bay for non-RCI and non-Carnival traffic.

  14. 14 minutes ago, kitkat343 said:

    Cruisetimetables lets you search by port and will show all the ships in roatan

    Quite true though in the case of NCL, MSC and Disney (referring to the OP's list), you can't know for sure which dock (Coxen Hole or Mahagony Bay) those ships will be at. Though as I mention, NCL usually shares with RCI.

  15. Without knowing which cruise docks NCL, Disney and MSC normally use in Roatan and Coz, it's difficult to say where they will be on the days you're looking at. I'm "guessing" that NCL will often use the same docks as RCI and that Disney and MSC will use the same docks as Carnival - but that obviously can change from itinerary to itinerary. Regardless, four or five ships in Cozumel (even with the docks separated by about a quarter mile) is a heavy port load. Four ships in Roatan seems less problematic give the distance between the ports. I'm sure others here who have been to those ports on heavy cruise traffic days (we've only been to those ports on light days) can provide more first hand insight.

  16. 10 hours ago, Jetmama1 said:

    I know the name of my muster station, just not the actual location. 

    My apologies, I misunderstood your query. Just for grins, I googled muster stations for Harmony (our upcoming cruise) and found someone on Pinterest posted a photo from that ship of the muster locations. I did likewise for Quantum but came up empty. ☹️

    • Like 1
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