Stone Island/City Tour w/Mazatlan Frank

** Please post your recommendations ONLY in response to request...do not start a new thread. Thanks!
Mexican Riviera
Includes: Acapulco, Cabo San Lucas, Loreto, Manzanillo, Mazatlan, Pichilingue/La Paz, Puerto Vallarta, Topolobampo & Zihuatanejo/Ixtapa, Mexico

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 06:49 PM.
#22
64 Posts
Joined Mar 2006
We went ahead and did a tour with Mazatlan Frank when we were on our 4/17 cruise to the Mexican Riviera. He is a fabulous tour guide. We highly recommend him.
#23
Central Texas
4,264 Posts
Joined Apr 2006
MLT53, thanks for the info. Were there other passengers on your tour? If so, did *you* find them (to make up the minimum number) or did Frank fill the other tour spaces himself? I guess I'm just concerned that I might have to pay a huge guarantee amount if it ends up being only my husband and myself on the tour.

Which tour did you take?

Thanks!

Becky
#24
Oregon, USA
10,746 Posts
Joined Apr 2004
This past November, several of us from our roll call got together and booked with Frank. It was a wonderful tour and he is very reliable with a newer model van. No worries when you book with Frank. He is highly recommended by all who have used him.
Expand Signature
Collapse Signature

Lynda
#25
Richmond BC
557 Posts
Joined Aug 2003
I am interested in who you used for a tour guide in Turkey - we are going next year and would love the info. thanks Marg
#26
Melissa, Texas United States
993 Posts
Joined Aug 2000
I have become very discouraged with
Mazatlan Frank. I have emailed several times and also re-emailed his link that says if you haven't heard in two days click here. At this point, I don't know what to do next. Maybe he is all booked up, but an email saying that would be nice.
#27
Central Texas
4,264 Posts
Joined Apr 2006
That's really odd. I've just booked an excursion with Frank for April 2007, and he corresponded as if it were for next week. I think there was only one e-mail that went unanswered for over 24 hours; when he did reply, he apologized because he had been under the weather.

Hang in there. Can't help but think you'll hear from Frank soon.

Becky
#28
62 Posts
Joined May 2003
That is very unusual for Frank. You could try sending one more email, but check the options for "Request Read Receipt" and "Request Delivery Receipt" (it is under View, Options... when you are composing your message in Outlook or Outlook Express). This will let you know if he actually receives your message.

Here is his actual email address just in case: [email protected]

Hope that helps! Good Luck.
Expand Signature
Collapse Signature

#29
Melissa, Texas United States
993 Posts
Joined Aug 2000
I heard from Mazatlan Frank this morning. Apparently he has trouble getting emails from Road Runner.com He's a very nice man and hopefully we will be able to set up a tour with him.
#30
canada
6 Posts
Joined Feb 2010
We are thinking of booking an City Tour/Stone Island excursion through Mazatlan Frank .. he said that we should be back to the ship by 3:30 (we depart at 5:30) he is busy with another tour but has one of his associates doing this tour for him ..

Are these independent companies pretty reliable on getting us back to the ship in time ?? Of course we don't want to miss the ship !!
Expand Signature
Collapse Signature
#31
Irvine, CA
8,892 Posts
Joined Apr 2008
Originally posted by travelling girl
We are thinking of booking an City Tour/Stone Island excursion through Mazatlan Frank .. he said that we should be back to the ship by 3:30 (we depart at 5:30) he is busy with another tour but has one of his associates doing this tour for him ..

Are these independent companies pretty reliable on getting us back to the ship in time ?? Of course we don't want to miss the ship !!

Yes, they are reliable. Their livelihood depends on recommendations from those that have used them. The last thing they would want is someone posting on cruise boards that they missed their ship. We toured with Frank in 2008 and found him very professional and concerned about the needs of those that were touring with him. However, there is always a chance for some unforeseen thing that can happen. I'm willing to take that very little chance to tour with such wonderful companies as Franks. I would also imagine that Frank has some check points in place should something go wrong with his tour and one of his associates. I really think you should book and enjoy your tour!

BTW - in my 14 cruises our day with Frank is among my top 3!
#32
San Francisco Bay Area
7,012 Posts
Joined Oct 2006
Originally posted by travelling girl
We are thinking of booking an City Tour/Stone Island excursion through Mazatlan Frank .. he said that we should be back to the ship by 3:30 (we depart at 5:30) he is busy with another tour but has one of his associates doing this tour for him ..

Are these independent companies pretty reliable on getting us back to the ship in time ?? Of course we don't want to miss the ship !!
Mazatlan Franks is one of the better known tour companies in the area -- very reputable. I don't think you would have a problem getting back in time. Funny thing, Stone Island is virtually right around the corner from where the ship is docked. There is a nice beach there and you can either purchase chairs and drinks from one of the local set ups there, book an all inclusive there (nothing more than an average lunch, cocktails, drinks and a beach chair) or find an option for riding horses on the beach. Either way, if the Stone Island option is the latter part of the tour, it is right there by the ship so shouldn't be hard to make it back in time.
Expand Signature
Collapse Signature
Cruise Raider
#33
Dallas
19 Posts
Joined Jun 2010
We went on a tour thru him in Sept. and had one of his associates and thoroughly enjoyed our tour!! Very knowledgeable...and they will definitely make sure you get back on time. I'm drawing a blank on his name right now...but if I heard his name I would know it.
#34
214 Posts
Joined Jan 2006
Has anyone taken his City Tour followed by Stone Island. Like the OP, I think it sounds great. Best of both world...a taste of the city (I really want to see the cliff divers) followed by fun on Stone Island. I'm in!

Was curious if anyone had tried it first hand though. It sounds most of you are doing it on your own.
Expand Signature
Collapse Signature


#35
2,462 Posts
Joined Mar 2005
Yes, I did that exact tour last week with Frank. It was my third time taking a tour with him. I am going to do the same tour again in March because I am travelling with someone else who has not been to Stone Island. Our ship departs at 4:00 and I have total confidence that we won't have any problem getting back in time with Frank. He is a great guy. Mazatlan is my favorite port in the Mexican Riviera because of him.
Expand Signature
Collapse Signature
Future: NCL Bliss (10th AK cruise), Star Princess (11th AK cruise!) & 2 NCL Star (MR)
Past Cruises:
57
20 Carnival 1 Elation:MR, 3 Inspiration:Baja, 2 Legend:W. Car., 1 Mardis Gras:Bahamas, 1 Miracle:W. Car., 7 Paradise:Baja, 1 Pride:MR, 1 Spirit:MR, 3 Splendor:MR
15 Princess (1 Coral: Alaska, 3 Crown: 1 MR, 2 Baja,, 1 Diamond:Alaska, 3 Golden:2 Baja,1 Vancouver, 2 Grand: 1 Alaska & 1 CA Coastal from SF, 1 Island:Alaska,1 Ruby:MR, 1 Sapphire:Baja, 2 Star:1 Alaska from SF, 1 Baja);
11 Royal Caribbean (4 Mariner:MR, 7 Monarch:Baja);
9 NCL
(1 Dawn:W.Car., 1 Epic:E.Car., 1 Gem:Canada & Maine, 2 Pride of America:Panama Canal, Hawaii, 1 Star:MR, 3 Sun:Alaska);
1 Premier (Big Red Boat:Bahamas);
1 HAL (Westerdam:Alaska)
#36
10,821 Posts
Joined Apr 2007
A little information may help ease your worries about getting back to the ship.

If you decide you want to end your time on Stone Island early, you can walk up the beach toward the channel and go to the small dock just over the dike and get a water taxi to take you across the channel. You can see the ship from the dike, and after you get off the water taxi, it will be about a three block walk back to the cruise terminal.

The water taxi cost is two dollars for a round trip, and most of the time, they don't check for tickets on the return, so TIP THE BOAT OPERATOR if you do this !!
#37
214 Posts
Joined Jan 2006
Originally posted by TexasMommy
Has anyone taken his City Tour followed by Stone Island. Like the OP, I think it sounds great. Best of both world...a taste of the city (I really want to see the cliff divers) followed by fun on Stone Island. I'm in!

Was curious if anyone had tried it first hand though. It sounds most of you are doing it on your own.
I went ahead and booked the City Tour followed by Stone Island with Matzalan Frank a few days ago. Did the deposit & was excited....but DCL has canceled the Matzalan stop for our sailing due to the Mexico violence.

Sad for the people of Matzalan who depend on Tourism for their economy.
Expand Signature
Collapse Signature


#38
Missouri
713 Posts
Joined Feb 2005
We just found out that the wonder will not be going to Mazatlan. I assume because of the drug wars. We will be visiting Cabo twice now/ I need suggestions. Open to anything we were going to do a AI in Mazatlan so would like to do one if possible on one of our days any help would be great!!!!!!
Expand Signature
Collapse Signature
Upcoming cruise-Harmony of the Seas 11/17
Norwegian Epic 6/17
Norwegian Getaway 11/16
Norwegian Spirit 3/16
Regal Princess 11/15
Norwegian Epic 11/14
Norwegian Getaway 6/14
Norwegian Star 3/13
Carnival Dream 3/12
Carnival Victory 6/11
Disney Wonder 3/11
Norwegian Jewel 3/10
Costa Atlantica 12/09
MSC Orchestra 3/09
Norwegian Spirit 1/08
Grandeur of the Seas March 07
Carnival Victory 3/19/2006
Grand Princess March 05
#39
Central Ohio
906 Posts
Joined Dec 2003
I know this is an old thread, but a bunch of us have been trying to find Matzalan Frank and info about his tours....well he is back finally with a website matzalanfrank.com
I did a tour with him some time ago and it was fabulous and a lot of CruiseCritic members really liked him too!
Hope this helps folks, Lydia of Ohio
Expand Signature
Collapse Signature
Carnival-Splendor Feb 2018
Princess-Crown Princess March 2017
NCL Spirit March 2016- Panama Canal/ S. AMERICA
Carnival Elation 4/13/2015 from the Big Easy
NCL Spirit to Barcelona/Canary Islands/Morocco 4/6/2014
Carnival Breeze 2/16/2013...a Cove woo hoo!
Carnival Valor 2/2012 Plantinum, yea!
Carnival Glory 3/2011
Carnival Miracle 3/2010
NCL Dawn 4/2009
NCL Sun 2/2008
NCLA, Pride of Hawaii 5/2007
Carnival Pride Mexican Riveriera 4/2005
Carnival Legend Exotic W. Caribbean 11/2003
Carnival Spirit Exotic S. Caribbean 2/2002
Carnival Triumph Western Caribbean 10/2000
Carnival Destiny Eastern Caribbean 11/1998
Dolphin Line, Seabreeze South America 5/1995
Carnival Holiday Western Caribbean 10/1993
Carnival Celebration Eastern Caribbean 02/1992
#40
Central Ohio
906 Posts
Joined Dec 2003
I know this is an old thread, but a bunch of us have been trying to find Matzalan Frank and info about his tours....well he is back finally with a website matzalanfrank.com
I did a tour with him some time ago and it was fabulous and a lot of CruiseCritic members really liked him too!
Hope this helps folks, Lydia of Ohio
Expand Signature
Collapse Signature
Carnival-Splendor Feb 2018
Princess-Crown Princess March 2017
NCL Spirit March 2016- Panama Canal/ S. AMERICA
Carnival Elation 4/13/2015 from the Big Easy
NCL Spirit to Barcelona/Canary Islands/Morocco 4/6/2014
Carnival Breeze 2/16/2013...a Cove woo hoo!
Carnival Valor 2/2012 Plantinum, yea!
Carnival Glory 3/2011
Carnival Miracle 3/2010
NCL Dawn 4/2009
NCL Sun 2/2008
NCLA, Pride of Hawaii 5/2007
Carnival Pride Mexican Riveriera 4/2005
Carnival Legend Exotic W. Caribbean 11/2003
Carnival Spirit Exotic S. Caribbean 2/2002
Carnival Triumph Western Caribbean 10/2000
Carnival Destiny Eastern Caribbean 11/1998
Dolphin Line, Seabreeze South America 5/1995
Carnival Holiday Western Caribbean 10/1993
Carnival Celebration Eastern Caribbean 02/1992