Handicap accessible rooms

sweetieweetie · November 8, 2017

My MIL would like to take a Viking ocean cruise to Russia. Can anyone tell me if they have handicap rooms to include shower chairs in the bathrooms of the handicap cabins? Also, I know excursions are included in the purchase price, would they have anything available to someone in a wheelchair?

Peregrina651 · November 8, 2017

This is Viking's statement about passengers with disabilities from its Terms and Conditions. It includes a phone number where you can call to ask questions.

Disabled/Pregnant Passengers

You and all other passengers traveling with you must be physically, emotionally and otherwise fit to undertake the Cruise and have received all medical inoculations necessary. You must report any disability requiring special attention while on your Viking itinerary to Viking at the time the reservation is made. All vessels and motorcoaches for European cruises are equipped to European standards. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. The Carrier will make reasonable attempts to accommodate the special needs of disabled travelers, but neither we nor the Carrier are responsible in the event it is unable to do so, nor are we or the Carrier responsible for any denial of services by vessel operators, air carriers, hotels, restaurants or other independent suppliers. We regret that the Carrier cannot provide individual assistance to a passenger for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany passengers who need such assistance and must assume full responsibility for their wellbeing. Guests must be able to walk down/up steps and ramps without a walker, or wheelchair, as ramps are typically not wide enough to accommodate these items. Not all ships have elevators, and some have split-level decks and/or significant thresholds. Airports in some regions typically do not have ramps or elevators. Guests may inquire about accessibility by contacting Viking at 1-877-668-4546 (1-877-66VIKING). The Carrier will endeavor to accommodate special access needs, but Viking cannot guarantee the Carrier will be able to do so in all cases. The passenger assumes the full risk of use and of any prohibitions imposed by vendors. Motorized scooters are not typically suitable on international cruises and cannot be accommodated. The Carrier reserves the right not to accept passengers who are in an advanced state of pregnancy either upon commencement of or at any time during the trip.

For cruises in China, cruises on the Mekong River, and cruises in Egypt, and for other destinations as specifically noted by Viking or the Carrier, certain additional conditions and limitations apply regarding physical ability to travel. Viking and the Carriers do not discriminate based upon disabilities, but local conditions for certain cruises are beyond Viking’s control. Our tours and cruises are not physically demanding but tours may not be appropriate for guests with certain medical conditions and physical restrictions. Guests may inquire about accessibility related to these cruises by contacting Viking at 1-877-668-4546 (1-877-66VIKING).

Handicap accessible rooms

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