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#1
Christiansburg, VA
151 Posts
Joined Aug 2007
Is anybody else having problems logging into carnival.com? I haven't been able to get on for a couple of days now. TIA
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Celebration 11/28/05
Elation 10/28/06
Glory 5/12/07
Legend 11/25/07
Fascination 10/18/08
Glory 11/29/08
Fantasy 8/14/10
Fantasy 11/2/13

#2
Durham, NC
12,046 Posts
Joined Sep 2007
Have you tried calling and asking them rather than us?

What specific problems are you having?

I never seem to have any problem at all with their website, but others seem to have intermittent problems.

I was in my reservation last night. No problems.

I stay logged in there. I never log out.
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Carnival: 8/30/17 Ecstasy; 10/30/16 Splendor; 5/1/16 Vista Inaugural (Milestone); 11/28/15 Sunshine Journeys; 10/23/15 Splendor; 5/31/15 Conquest; 11/29/14 Freedom; 11/1/14 Splendor; 5/4/14 Pride; 11/16/13 Conquest; 9/1/13 Fantasy; 5/3/13 Fantasy; 10/22/12 & 10/27/12 B2B Fantasy; 11/26/11 Fascination; 10/16/11 Glory; 5/23/10 Fantasy; 12/14/09 Miracle (Platinum!); 10/24/09 Triumph (CTN); 5/17/09 Victory; 12/13/08 Fascination; 5/17/08 Glory; 12/17/07 Miracle; 12/18/06 Elation; 05/13/06 Fantasy; 06/20/04 Fantasy; 04/16/01 Jubilee
HAL: 1/5/17 Zuiderdam; 11/21/10 Zaandam
Royal Caribbean: 04/19/03 Nordic Empress
#5
Christiansburg, VA
151 Posts
Joined Aug 2007
I normally stay logged in as well. I just can't get to MyDocuments to try to book more excursions. I'll call them. Thanks
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Celebration 11/28/05
Elation 10/28/06
Glory 5/12/07
Legend 11/25/07
Fascination 10/18/08
Glory 11/29/08
Fantasy 8/14/10
Fantasy 11/2/13

#6
Crystal River, Florida
2,802 Posts
Joined Mar 2008
Working fine and feel free to ask us any questions you have anytime
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All Carnival Cruises Canceled Until They Get the Quality Back

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#7
Shatnerstan
25,064 Posts
Joined Mar 2005
Originally posted by reller65
I normally stay logged in as well. I just can't get to MyDocuments to try to book more excursions. I'll call them. Thanks
Well first, you don't book excursions through MyDocuments, second to access MyDocuments you have to be using Internet Explorer (Not Firefox or other 3rd party browsers).
#8
Wisconsin
1,541 Posts
Joined Dec 2002
Originally posted by reller65
Is anybody else having problems logging into carnival.com? I haven't been able to get on for a couple of days now. TIA
Clear your cookies and then try again. That's a common reason for cruise line web site problems. When they change things on their site, the information in the cookies no longer matches and resulting errors occur. Clearing the old cookies results in your PC having to reload the new ones on revisiting the site.
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RCI Nordic Empress 01/92, RCI Sovereign Of the Seas 01/96, RCI Majesty of the Seas 05/97, Carnival Inspiration 01/98, Celebrity Century 04/99, RCI Splendour of the Seas 03/00, RCI Grandeur of the Seas 09/00, Celebrity Millennium 01/01, Carnival Spirit 10/01, RCI Monarch of the Seas 06/02, Celebrity Summit 01/03, Carnival Victory 10/03, Celebrity Galaxy 04/04, RCI Jewel of the Seas 11/04, RCI Empress of the Seas 01/05, RCI Empress of the Seas 05/05, RCI Majesty of the Seas 10/05 (the Wilma adventure), RCI Radiance of the Seas 01/06, Carnival Elation 09/06, Carnival Legend 02/07, Celebrity Constellation New Year's Cruise 12/07, Celebrity Millennium 04/08, Carnival Splendor 12/08, Celebrity Solstice 03/29/09

#9
Tallahassee, Florida
8,566 Posts
Joined Feb 2002
I also got on this morning with no trouble at all. It must be your computer. Sorry.
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Carnival Pride 5/4/02, Carnival Conquest 1/19/03, Carnival Legend 1/16/04, Carnival Destiny 10/24/04, Inspiration 5/19/05, Star Princess 7/14/05, Carnival Valor 10/30/05, Carnival Liberty 4/1/06, Sun Princess 6/4/06, Inspiration 2/3/07, Carnival Victory 7/17/08, Crown Princess 10/12/08, Carnival Freedom 5/3/09, Carnival Dream (transatlantic) 10/27/09, Fascination 10/25/10, Fascination 10/10/11, Paradise 1/19/12, Carnival Legend 5/13/12, Fascination 10/27/12, Fascination 1/19/13, Carnival Legend 3/3/13 , Fascination 4/8/13, Paradise 8/24/13, Carnival Dream 9/21/13, Ecstasy 10/12/13,Sensation 11/10/13, Sensation 11/14/13, Carnival Legend 11/17/13 Carnival Dream 12/7/13, Carnival Dream 4/5/14 repositioning cruise, Carnival Freedom 7/26/14, Carnival Paradise 11/10/14, Carnival Fascination 12/1/14, Carnival Fascination 9/21/15, Carnival Paradise 11/14/15, Carnival Fantasy 8/1/16, Carnival Fantasy 1/28/17 [b]/B]
#10
mansfield, tx
2,855 Posts
Joined Mar 2004
i just logged in a few minutes ago - no problems, although all i did was look, didn't try to actually do anything.
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Carnival Jubilee 6/03
Carnival Elation 8/8/04
Carnival Valor 7/13/08
Carnival Conquest 8/2/09
Carnival Liberty 7/10/10
Royal Caribbean Enchantment of the Seas 9/18/10
Carnival Liberty 11/05/11
Royal Caribbean Oasis of the Seas 9/15/12
Carnival Glory 9/06/14
Carnival Magic 1/25/15
Carnival Freedom 5/16/15
Carnival Breeze 9/26/15
Carnival Freedom 4/30/16
Regal Princess 11/6/16 Thank you, Imperial Sugar!!
Carnival Magic 5/5/18

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#11
Christiansburg, VA
151 Posts
Joined Aug 2007
Yeah, I can get logged in but can't do anything with excursions. Just found out they changed our iten and we had diving booked already for Roatan but now we aren't going there, going to Costa Maya. And we lost Freeport for Nassau too. Nassau..Been there done that. Thanks for the help. No more responses need.
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Celebration 11/28/05
Elation 10/28/06
Glory 5/12/07
Legend 11/25/07
Fascination 10/18/08
Glory 11/29/08
Fantasy 8/14/10
Fantasy 11/2/13