Internet Issues on the Oasis

[Hobiecat01]

Sorry to wait so long to post this, but DW and I ran into a really strange issue on our 4/17 Oasis cruise. We normally get an Internet package to keep in contact with home and friends. When we did this on the Oasis, we were never able to use our Yahoo account to access the internet while aboard. We tried via the cabin and the small internet access room on Deck 7 (not marked on Deck plans). We asked about the issue at Guest Relations (got a deer-in-the-headlights look) and were told we were the problem. Now, DW and I are technologists, very well versed in internet tech. After trying again and again, we pressed the GR folks for more info. We were quietly told that the Oasis has a particular problem with Yahoo and AOL access due to some unknown issue. GR refunded our internet package cost and sent us on our way. We asked why they didn't tell us this before we signed up for the internet package and got the deer-in-the-headlights look again. Has anyone else run into this? We have never had any issues on four other RCCL ships.

Just wondering….

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Sea ya!

Hobiecat01

Ron and Lee

Canton, Ga

Proud RCCL Platinum Member

"In wine there is wisdom, in beer there is freedom,

in water there is bacteria." – Ben Franklin

Previous Cruises – 66 Days at Sea!

Carnival Mardis Gras - 3 Day Bahamas - April 1982

Carnival Destiny - 7 Days Western Carib. - April 1998

Princess Grand Princess - 7 Days Eastern Carib. - April 1999

Princess Sea Princess - 7 Days Western Carib. - March 2000

Princess Grand Princess - 7 Days Western Carib. - March 2002

RCCL Navigator of the Seas - 7 Days Western Carib. - March 2003

RCCL Mariner of the Seas - 7 Days Western Carib. - April 2005

RCCL Freedom of the Seas - 7 Days Western Carib. - 6/18 - 6/25/2006

RCCL Liberty of the Seas - 7 Days Eastern Carib. - 7/19 - 7/26/2008

RCCL Oasis of the Seas –7 Days Eastern Carib. with our Friends – 4/17 – 4/24/2010

Booked & Paid Cruises

Not yet… but on the way

Planned Cruises

RCCL Allure of the Seas – Our Neighborhood Cruise - 2011

The BIG One - Southeast Asia 14 day – 2012?

The Med – 14 day – 2013?

[Bella Baby]

We were on the Oasis Apr 10 -17 and were able to access our aol accounts on our iphone no problem.

[JeffersonSea]

We got off May 1st as well, and had a bunch of problems. We both work in IT as well, and are very familiar with all things IT.

 

First, I had several problems setting up the internet account at first, in that same small internet room on deck 7. Once that was finally set, there were several times the connection got lost.

 

There is little to no explanation of internet use, and be aware you should either keep the original browser window open, or (as it will prompt you after you log in) bookmark the login page. Make sure you log out as soon as you're done.

 

Even so, logging out every time, we were shocked to find a charge for $1334 on our final bill. They accused us of not logging off properly, however, I logged off every time and closed all browser windows when done. Just watch your bill carefully.

 

Edit: By the way...they did remove the $1334.00 charge. Or I just may have gone postal on the customer service people.

[Tacoma2010]

We were on the May 1st and was able to log in through wireless connection to our laptop and there were no issues using Outlook or web application including Yahoo so if there are any issues, it's likely with the configurations of the PC's in the Internet room.

[bluegirlum]

I'm debating whether or not to bring my Mac. Can I sign up for wireless in the cabin or do I have to do it in the computer room?

[debandbill]

Tried several times to access my Yahoo webmail to no avail. Finally got some messages out via Facebook but I was not happy. I've always been able to send email via Yahoo on other ships, but not on the Oasis.

 

Deb