Need help from cruisers who have been on Thompson AND other cruise liners

[CRUISIN LINDA]

Bumping this up the board for Ticktoneer :)

[Dreamgirl1957]

Linda, Kruzseeka and the others have about already covered what I was going to say too.

We have sailed with Royal Caribbean and Princess. With both of them we had a late morning flight and were off the ship at 6 a.m. on last day :eek::mad:

While with Thomson on a similarly timed flight we had time for a leisurley breakfast before going to the airport at a sensible hour.

 

We would go with Thomson 1st every time

 

Berwyn

 

We tried Royal Caribbean this year, loved the ship (Brilliance) and staff but found that on the last day:-

A) we were rushed off at 7.45am and our flight was 17.30pm !!!! and B) although the staff had been friendly and a few really fab on that last morning we may as well have not exsisted, like we were finished with now, no more jokes , no jolly chat just rushed off the ship so they could get ready for the next lot!!!! Spoilt the holiday a little.

Also while I thought the food was far better with Rci than we had had on the Spirit last year the drinks prices and dreadful surcharge on top of that each time took the edge off things, we felt we had to cut back somewhat.

We have booked the Dream for next year as we loved the Spirit and are really looking forward to that .

I agree with the other comments, Thomsons shows far better, atmosphere far better, ships I feel are more like ships and tug at your heart more than the tower blocks at sea too.:):)

 

Sent from my HTC One X using Tapatalk 2

[richfromhaw]

I posted this writeup after my wife and I cruised on the Dream in late May.

Was crucified by many afterwards on this site ( how dare anyone say Thomson is not the best of the best)

Regardless, hope this review is helpful to you, provides my contrasts of Thomspon Dream with other mainstream cruise lines

 

Originally posted June 4,2012

I have posted many times before on CC and try to keep my reviews concise, direct and to the point.

My wife and I just returned two days ago from a week on the Thomson Dream departing from Palma Majorca with port stops in Corsica, Florence/Pisa, Cannes, Toulon (near Marseille) and Barcelona. A “dream” (excuse the pun) itinerary plus wonderful weather. Nothing at all to dislike here.

We are from the U.S.A. and booked this particular cruise based on three criteria:

1) The appeal of the itinerary itself (which did not disappoint in any way)

2) Dream’s rating as Cruise Critics’s “Best Mid Size Ship” and

3) The generally positive reviews by recent past cruisers of the Dream

I must say immediately that I do not think that Dream is deserving of the website’s designation as best mid size ship.

This is of course my opinion and is based on the following:

-the product delivered by the Dream does not compare favorably with the high quality and diversity I’ve directly experienced from other cruise lines like Celebrity, Holland America and Royal Caribbean.

- the Dream is targeted and focused on the U.K. market so what it provides is crafted and tailored to that constituency. Providing what your niche customers want is good marketing and I can’t argue with Thomson’s motivation.

However, to others outside of that sphere, what’s provided is not diverse, of an OK but not great quality and I believe not what cruisers outside of Thomson’s limited market are typically looking for.

Designation as best mid size ship among all boats world-wide suggests that an exceptional experience will be provided that differentiates Dream from all the others ranked below it. This was not the case. It was a good experience but not great and certainly not one that would make it stand above others.

As a result, if you’re considering a cruise on the Dream and are not from Thomson’s narrow market, I would suggest that you pause and do your ‘due diligence” beforehand. If your expectations are in line with what you’ve experienced from global premium even mass market cruise lines, there’s a very good chance you’ll be grossly disappointed.

I also suspect that the glowing reviews of past travelers are of course due to the source of these opinions.

If a boat’s clientele is 99%+ from a discrete population, then these critiques will of course reflect only the views of this small user group.

I am bold enough to say that if a broader and more diverse group of experienced cruisers were to take a cruise on Dream and then post their reviews, it would be very different from what’s currently out there.

So enough of my pontificating a few specific reactions of my voyage (if still of interest):

-the service provided by the entire staff was very good. From our room attendant Don Don, to our waiter in the dining room Roberto, to our wind steward William, they aimed to please and delivered.

I cannot say enough of their professionalism, hard work and willingness to do that little something extra that makes all the difference. Kudos to them all.

-we saw all of the on-board musical shows and were impressed with what was provided. There were eight singer/dancers who performed all of the musical performances during the week and they were all good. In this instance Thomson has made a smart trade-off by zeroing in on have capable performers and foregoing the live band for canned music. The formula works.

- the food on the buffet was just awful. From the “scrambled eggs” (if that’s what they were supposed to be) to the baked beans/blood pudding/kippers for breakfast, borderline inedible.

If a savvy traveler were presented with “Salisbury Steak” as a primary choice for lunch, no doubt they might feed it to their dog.

On top of that the buffet menu never changed, what was presented that first Saturday on arrival till you departed a week later was always what was presented. No variety, no change, no nothing.

-the food in the main dining room was comparable to what you might find in a Morrison’s cafeteria in the states. Boarder line edible but certainly not of the caliber you’d expect.

The choices each night for dinner were typically limited to 3 or 4 entrees and no staples (read always available as an option on other boats) like a Caesar salad or salmon as a selection.

-we could almost forgive the food if at least the coffee was drinkable in the morning. By day two on awakening my wife exclaimed “let’s go get some dishwater”, that says it all.

-aside from the entertainment in the theater, the lounge music was of poor quality. Certainly not dancing music, marginally listenable. My take away was that the musicians knew maybe 20 songs and repetitiveness was their trademark.

-the lounges then alternated the mediocre music with trivia quiz shows and contests. Cheap to provide and not very entertaining. Also for a boat with 1300 passengers there were only two small lounges and so almost always cramped for space and overcrowded.

- Information was apparently a valued commodity by Thomson and so was rarely dispensed to the passengers. We simply wanted to know things like what the weather might be at the next port stop or what the process and timing was for securing a tender ticket ( for Cannes). Not generally communicated and if requested at the Reception desk, not provided in a direct manner.

-my hypothesis is that the staff ( 100% Philipino) were actually in charge of the ship. Maybe in this case not such a bad thing.

If you’ve ever been in the navy, there’s a saying that the non-commissioned officers (petty officers in the U.S. Navy) run the boat. That was my impression here and then some.

The Captain (the self designated “voice from above”—give me a break) and his staff all looked smart, in the few instances that you saw them acted like they were in command of the ship but I never had the impression that this was actually the case.

On other boats I’ve been on I’ve seen, met and interacted with the department heads, they were visible and had a recognizable presence on board and commanded the respect of the staff. In the case of Dream they were functionally invisible.

In closing again the Dream experience is good but not superior and when measured against what you’ve experienced from others, is likely to fall short.

[geomagot]

“Salisbury Steak” as a primary choice for lunch, no doubt they might feed it to their dog.

 

Whats a Salisbury Steak? I come from Salisbury and I have never heard of it:confused: is this some kind of American Dog Food:confused:

[kalos]

I just Googled it and it looks like a very poor impression of a Sainsburys cheapo value burger :eek: :D;)

[Dreamgirl1957]

We have sailed with Thomson and Royal Caribbean , loved both but heart is with Thomson.

 

Everyone else has covered everything really well and most have far more experience than us so not much to add but in brief we found staff on both great , Entertainment and atmosphere def better with Thomson and i think cabins are all very similar but depends on which grade you choose etc.

 

Would just say food on RCI is a little better and perks like free room service is nice and the ships are very pretty however the cost on board with drinks being dearer and then extra 15% surcharge on top too , tips to pay plus the tours being far dearer on RCI makes the actual holiday more expensive and we felt we had to watch what we were spending and possibly not go quite as mad.

 

With Thomson we like the fact the ships look like ships and it really does have a happy family atmosphere , we've booked Thomson dream for next year .

[Dreamgirl1957]

..... have just seen ive replied twice to this post so sorry, must be getting old. Tried to delete last one but cant so youve got 2 for the price of one :D:D:D:D:D:D

[Marieswede]

I've been on Princess twice and what really irritated med apart from drink prices and tips was the constant plugging for which shops to visit in every port. It was all about shopping and spending. Didn't like the entertainment much either as its for American guests mainly. I would choose Thomson any day.