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First Cunard booking not impressed


Ontario Cruiser
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Our reversal of the 2 DP's took nearly 2 weeks. It was our friend's refund when he cancelled that only took 2 days. Anyhow it is all corrected now .

I am sure that it won't happen for final payment and if it did it would be well over our credit limit. Ontario Cruiser

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Our reversal of the 2 DP's took nearly 2 weeks. It was our friend's refund when he cancelled that only took 2 days. Anyhow it is all corrected now .

I am sure that it won't happen for final payment and if it did it would be well over our credit limit. Ontario Cruiser

 

Do Cunard make a charge for final payments by Credit card? In UK they accept CC for the initial deposit only without surcharge.

 

We use a debit card.

 

David.

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Do Cunard make a charge for final payments by Credit card? In UK they accept CC for the initial deposit only without surcharge.

 

We use a debit card.

 

David.

 

I paid my deposit by CC and had to pay the surcharge - it was explained to me and I chose to use my card anyway. When it was time for the final payment I decided to use my debit card to avoid the charge.

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Our reversal of the 2 DP's took nearly 2 weeks.

 

Apologies! I noticed the July 17th date in your quote and ignored the July 6th one.

 

I agree that 2 weeks is too long but I'm glad it's all sorted out for you now.

 

Have a fantastic cruise!

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I hardly think that it is disgraceful, it is poor administration certainly and as it was their mistake, they should try to resolve the matter. No-one died so I don't believe that we need to overreact.

 

Sorry for the delay for a reply, but if someone had taken a extra $4400.00 on your credit card I do think you would be disgusted, with not knowing when it would be corrected. Hope it never happens to us.;)

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