janem2 Posted December 5, 2014 #1 Share Posted December 5, 2014 I have now put in the details for all 5 of us who are going on the E502 in January twice (the personaliser lost most of the info the first time I entered it). When I went in today to print tickets, yet again, information has been lost. Is this happening to anyone else? It is SO annoying! Also I am not happy that their systems don't seem to be able to secure our names, addresses, passport details and date of births..... J Link to comment Share on other sites More sharing options...
GlasgowGuy Posted December 6, 2014 #2 Share Posted December 6, 2014 SNAP! I had the same issue with one of our party, it persistently changed the passport and insurance details no matter how many times I rectified it. The correct details finally appeared after the 7th or 8th attempt. Very frustrating indeed :mad: Good luck on your next attempt. Link to comment Share on other sites More sharing options...
kruzseeka Posted December 6, 2014 #3 Share Posted December 6, 2014 I had this problem too. Put all the details in, got the green ticks showing info satisfactorily registered then next time I went in, all OH's info had disappeared! I do agree this doesn't seem right and is very annoying. Link to comment Share on other sites More sharing options...
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