Personaliser keeps losing information.. anyone else?

[janem2]

I have now put in the details for all 5 of us who are going on the E502 in January twice (the personaliser lost most of the info the first time I entered it). When I went in today to print tickets, yet again, information has been lost. Is this happening to anyone else? It is SO annoying! Also I am not happy that their systems don't seem to be able to secure our names, addresses, passport details and date of births.....

 

J

[GlasgowGuy]

SNAP! I had the same issue with one of our party, it persistently changed the passport and insurance details no matter how many times I rectified it. The correct details finally appeared after the 7th or 8th attempt. Very frustrating indeed :mad:

 

Good luck on your next attempt.

[kruzseeka]

I had this problem too. Put all the details in, got the green ticks showing info satisfactorily registered then next time I went in, all OH's info had disappeared! I do agree this doesn't seem right and is very annoying.