Cruise Credit

[cherrycokezero]

Is there anyway I can find a record of my Cruise Credit that was applied to my booking?

 

I had a Cruise Credit for $300 from a previously canceled cruise which my PVP applied to our current booking. If you do the math, the $300 was deducted from our balance owing, but nowhere on the Carnival Website or in my cruise documents does it say anything about a cruise credit being applied.

 

Is this something I should be concerned about? We are paid in full, but would feel better having some kind of confirmation of the cruise credit applied somewhere in my documents.

 

Thanks!

[Legend]

If you paid $300 less than the total cost of your cruise I am sure it is safe to assume the $300 credit was applied.

[dolfndreams]

Sorry noticed you already said you checked cruise documents after posting; deleted pst.

Edited February 22, 2015 by dolfndreams

[firemanbobswife]

It will only show on the invoice from Carnival. It will look like this (credits/coupons). But it doesn't show in the Manage My Cruise part.

[cherrycokezero]

It will only show on the invoice from Carnival. It will look like this (credits/coupons). But it doesn't show in the Manage My Cruise part.

 

Where do I find an itemized invoice like this? The only itemized invoice I see is my Cruise Documents, and they do not show the credit at all...only the full cruise price.

Edited February 22, 2015 by cherrycokezero

[swimmingfish43]

The itemized invoice is emailed to you after booking.

 

Sent from my SM-G900T using Forums mobile app

[firemanbobswife]

You have to have Carnival (or your TA if you used one) email it to you.

[jjmsbu09]

You can also get it by printing your cruise docs

[firemanbobswife]

You can also get it by printing your cruise docs

 

No you can't. It doesn't show on there. OP already checked that.

[cherrycokezero]

Ok, checked my emailed invoice, but it doesn't show up on there, probably because the credit didn't get applied until about a week after we booked. Don't recall seeing a revised invoice being emailed, but I'll check with hubby since the emails go to him. If not, I'll contact Carnival or my PVP and see if they can send us a revised invoice.

 

Thanks!!

[firemanbobswife]

Ok, checked my emailed invoice, but it doesn't show up on there, probably because the credit didn't get applied until about a week after we booked. Don't recall seeing a revised invoice being emailed, but I'll check with hubby since the emails go to him. If not, I'll contact Carnival or my PVP and see if they can send us a revised invoice.

 

Thanks!!

 

Yeah, it's no problem. You can even call the 800 number right now and speak to anyone. They will send it to your email instead of hubby's if you give it to them while you're still on the phone.

[jjmsbu09]

You can also get it by printing your cruise docs

 

 

My apologies. I could have sworn mine did previously. I stand corrected.

[firemanbobswife]

My apologies. I could have sworn mine did previously. I stand corrected.

 

That's OK. I don't know why they don't show it on there as well. I think they should.

[Dazzies]

The only way I could tell my credit of $75 was applied was by doing the math and double checking my credit card bill. Don't know why they don't want to list the credit!