Princess Cruise Personalizer??

[legalslave]

I have been trying for over a week to get into the Cruise Personalizer with no luck. Is it just me? Has the website address changed? Anyone else having this problem?

 

Diane

[jnc411]

Hi, I don't think anything has changed with the Personalizer, I was on it earlier today. Perhaps it is your computer firewall or browser ? I know they go down for maintenance on the Princess site quite often , but that is usually on weekends. Sorry you are having a problem, try it again. Good Luck.

Cori

[mii]

I also was in there yesterday and had no problem. Just make sure your booking number is correct and your first and last name. If you still have problems just call Princess.

 

Marilyn

[Widespreadpanic]

I found I had to enter my full name (not just my nickname) to access the site. I also use the caps lock when entering the booking "number". Yesterday I had problems entering my CC info - tried 3 times, so did SO, called the CC co. and they couldn't find a problem on their end, callled Princess & had to do it over the phone.

[legalslave]

Thank you for the replies. I can't get into the site at all so possibly it's my browser as Cori said. Have always been able to get on it until recently. Migh try going through the Princess website itself. Thanks all!

 

Diane

[legalslave]

Thank you for the replies. I can't get into the site at all so possibly it's my browser as Cori said. Have always been able to get on it until recently. Might try going through the Princess website itself. Thanks all!

 

Diane OOPS!!! Sorry for the duplicate post!

[cwestbrook]

I've had some of the same trouble on the Princes web site that I've had here--the website comes up but it's just a blank page. I've found with both that if I refresh a few times, it finally comes up.

[Iamthesea]

I don't know if this will help you get through, but try clicking this link:;)

https://book.princess.com/cruisepersonalizer/login.page