Classiccruiser777 Posted January 18, 2016 #26 Share Posted January 18, 2016 An email/letter to your and the vendor's states attorney general's office can help persuade non-responsive businesses. Documentation is far better than talk, too. Link to comment Share on other sites More sharing options...
Ancientferguson Posted January 22, 2016 Author #27 Share Posted January 22, 2016 Well, it took the Office of the President's "Special Advisor" seven days to reply to me. At least, he did, as I still await a reply from the regular Guest Relations team. I think we all know it is the same gang, with one sounding like they actually care. The request from HAL, after the OOTP Special Advisor contacted Ocean, was to give them a day or so to contact us. They didn't, yet again. Ocean are probably the worst company I have ever dealt with and HAL are not far behind them. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted January 22, 2016 #28 Share Posted January 22, 2016 Thanks for keeping us updated. Link to comment Share on other sites More sharing options...
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