saxopete Posted February 2, 2016 #1 Share Posted February 2, 2016 Hello, Just wondered if anyone else is having problems, wife and I no longer have the payments options on our "my cruises" section. I have emailed Royal and apparently it has been removed to allow for improvements to be made, seems a bit backwards to me, does anyone else have this missing? Cheers Pete. Link to comment Share on other sites More sharing options...
novicetraveller Posted February 2, 2016 #2 Share Posted February 2, 2016 It may be the case RCI need to change their back end payment processing systems, which may make sense as to why you can't pay online at present. Could they have planned it better? Perhaps. Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted February 2, 2016 #3 Share Posted February 2, 2016 (edited) Hello, Just wondered if anyone else is having problems, wife and I no longer have the payments options on our "my cruises" section. I have emailed Royal and apparently it has been removed to allow for improvements to be made, seems a bit backwards to me, does anyone else have this missing? Cheers Pete. Nothing new, you will just have to call them.Update I do have my green payment button on my next cruise. Edited February 2, 2016 by FLACRUISER99 Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted February 2, 2016 #4 Share Posted February 2, 2016 Nothing new, you will just have to call them.Update I do have my green payment button on my next cruise. I just checked my other cruises and have a payment button on all four. Link to comment Share on other sites More sharing options...
cruisincadian Posted February 2, 2016 #5 Share Posted February 2, 2016 Same thing happened to me. I called to buy on board credit for my upcoming cruise and the payment button disappeared after that. I now have a message on top of the screen saying I must call to make changes or make payments. Sent from my SM-G900W8 using Tapatalk Link to comment Share on other sites More sharing options...
K1200S Posted February 5, 2016 #6 Share Posted February 5, 2016 I too do not have a payment button in 'My Cruises'. My cruise is 344 days out so not real worried about it yet but would prefer the button then having to phone as online is quicker. Link to comment Share on other sites More sharing options...
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