DaisyFire Posted February 18, 2016 #1 Share Posted February 18, 2016 I just put a cabin on hold for one of the sailings that falls under the current promo with 2 perks (go-better) included in cruise fare + extra OBC pp based on room category and $25 deposit. When I went through to the 'make payment screen' I noticed the following which seems to be different than what I had remembered previously for Celebrity's cancellation policy. Perhaps it changed a while ago and I just didn't notice? Cancellation Charges and Timetables Cancellation carries a nominal charge if made before the first date below. This timetable shows applicable cancellation charges along with corresponding dates. CANCEL AFTER CHARGE/PERSON 06-Sep-2016 $250.00 24-Sep-2016 50% 22-Oct-2016 75% 05-Nov-2016 100% Link to comment Share on other sites More sharing options...
Mango Mike Posted February 18, 2016 #2 Share Posted February 18, 2016 I agree, I've never noticed that before either (but then I intended on cancelling so didn't pay attention). I wonder how much the "nominal charge" is if you cancel before final payment is due? Link to comment Share on other sites More sharing options...
DaisyFire Posted February 18, 2016 Author #3 Share Posted February 18, 2016 Just got off the phone with Celebrity and there is no cancellation penalty before the 9/6/16 date... apparently they need a little help in how they word their messages - but then again issues with their web site and communication therein are not new :) Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 19, 2016 #4 Share Posted February 19, 2016 Just got off the phone with Celebrity and there is no cancellation penalty before the 9/6/16 date... apparently they need a little help in how they word their messages - but then again issues with their web site and communication therein are not new :) Website issues (mistakes) strike again.:( Link to comment Share on other sites More sharing options...
DaisyFire Posted February 19, 2016 Author #5 Share Posted February 19, 2016 Website issues (mistakes) strike again.:( Indeed - event rep I talked to joked with me about that :) Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted February 19, 2016 #6 Share Posted February 19, 2016 Just got off the phone with Celebrity and there is no cancellation penalty before the 9/6/16 date... apparently they need a little help in how they word their messages - but then again issues with their web site and communication therein are not new :) Actually, they need a lot of help with this. But it's not a high priority for them. Link to comment Share on other sites More sharing options...
lenbest Posted February 19, 2016 #7 Share Posted February 19, 2016 how I wish we were able to in UK,would take all the pressure off booking. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 19, 2016 #8 Share Posted February 19, 2016 Actually, they need a lot of help with this. But it's not a high priority for them. Certainly it appears as they do not care too much as it has been ongoing and bookings still come in. Link to comment Share on other sites More sharing options...
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