World club email please

[Teresa Price]

Hi all,

 

due to bungles at Cunard we have two different world club numbers. On my world club page it says 'gold' - which is right. But on my cruise personaliser [sp] it says silver. A lengthy conversation with world club desk in Southampton - admits we have two numbers by accident but says - no we can't merge numbers until after your coming cruise.

 

Rubbish says I, so I am now looking for emails for Cunard in Southampton and in America.

Can anyone help - blowed if I can find them.

 

Little things mean a lot to me so this is becoming a crusade which I am determined to get sorted before the cruise in July.

 

thanks Teresa

[Happyboating]

This link has a contact email:

 

https://www.cunard.co.uk/already-booked/cunard-world-club/?view=2581#tabbedModule2295

 

I've never had the need to contact them myself but I hope it works for you.

[Host Hattie]

I had a similar problem once, for some reason I was given a new World Club number when booking.

My cruise personaliser never was corrected but my card was the right colour when we checked in.

My husband's was correct all along.

 

Good luck getting it sorted out.

Edited May 17, 2016 by Host Hattie

[Salacia]

For those with WC questions who prefer to phone rather than e-mail (or maybe do both)...

 

Queries relating to Cunard World Club membership should be addressed to:

 

Cunard Line UK

00 44 (0)845 071 0305

 

Cunard Line North America

1-800-728-6273

 

Cunard Line Australia

1300 300 980

 

Cunard Line New Zealand

0800 444 838

 

Cunard Line- Germany and Austria

00800 180 84 180

[tangoll]

< WorldClub@cunard.com > will get you a response in a few days' time.

 

Good luck.

[Taz_1]

Hi all,

 

due to bungles at Cunard we have two different world club numbers. On my world club page it says 'gold' - which is right. But on my cruise personaliser [sp] it says silver. A lengthy conversation with world club desk in Southampton - admits we have two numbers by accident but says - no we can't merge numbers until after your coming cruise.

 

Rubbish says I, so I am now looking for emails for Cunard in Southampton and in America.

Can anyone help - blowed if I can find them.

 

Little things mean a lot to me so this is becoming a crusade which I am determined to get sorted before the cruise in July.

 

thanks Teresa

 

We had the same problem on a cruise we have just booked. I was displayed as Gold and my wife Silver despite always travelling together. I phoned yesterday and the problem was resolved, both now showing Gold.