Colonel Mustard Posted November 15, 2016 #1 Share Posted November 15, 2016 Is anybody else having trouble accessing the suite prices on the Seabourn website? Whichever Itinerary I go to (and there are nearly 250!!) when I click on the "suite fares" tab I get a page called "plan a cruise/cruise finder"?? In fact if you click on most of the tabs on an Itinerary page you get redirected to the same "plan a cruise/cruise finder" page. This seems to have been going on for over two weeks now and is very infuriating when searching for a cruise. Link to comment Share on other sites More sharing options...
jocar3 Posted November 15, 2016 #2 Share Posted November 15, 2016 Colonel Mustard Same is happening to me. Not sure what is going on. Link to comment Share on other sites More sharing options...
tullbja Posted November 15, 2016 #3 Share Posted November 15, 2016 Same here, as I try to get to shore excursions. Sent from my XT1060 using Tapatalk Link to comment Share on other sites More sharing options...
sfvoyage Posted November 16, 2016 #4 Share Posted November 16, 2016 Same goes for me. I hope they are aware of and fixing the problem... Link to comment Share on other sites More sharing options...
Colonel Mustard Posted November 16, 2016 Author #5 Share Posted November 16, 2016 On another Blog I saw that someone had contacted Seabourn TWICE in last two weeks but just got the "we are working on it" reply. Well they don't seem to be working on it very hard!! Oh well - as I can't get prices off of Seabourn website I'll have to try Silversea! Link to comment Share on other sites More sharing options...
DUHCAR Posted November 16, 2016 #6 Share Posted November 16, 2016 It hasn't been working for 2 weeks. They are aware of the problem. One way to find out is to click on the Continue button on the screen where you normally click the particular cabin category. Just pretend that you are making a booking and it will lead to select deck. It will show you prices and also empty cabins. A bit of work, but you find out the prices. Link to comment Share on other sites More sharing options...
Colonel Mustard Posted November 22, 2016 Author #7 Share Posted November 22, 2016 AT LAST!!!! FINALLY FIXED IT TODAY ( only taken 3 weeks!) Link to comment Share on other sites More sharing options...
sfvoyage Posted December 8, 2016 #8 Share Posted December 8, 2016 On the website, I'm having problems with the onboard preferences page for my next booking. (no problem, however, with another booking for next summer) Everything is showing up blank. Same issue during the online registration process: when I get to the (next to the last) page where I could select onboard preferences, I only see a blank page. I alerted SB guest services a week ago, but the problem has yet to be fixed. Anyone else having the same issue? Link to comment Share on other sites More sharing options...
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