MtnClimber1101 Posted September 6, 2017 #1 Share Posted September 6, 2017 Our PCC contacted us a few weeks ago, and we accepted an offer to upgrade to one of the beverage packages. By looking online at our account, I haven't been able to confirm that this has been done. Is there somewhere on the HAL web page that should show this? I know I can contact our PCC for confirmation, but she already told me it has been done. Just would like to verify online. Thanks. Link to comment Share on other sites More sharing options...
DaveOKC Posted September 6, 2017 #2 Share Posted September 6, 2017 Our PCC contacted us a few weeks ago, and we accepted an offer to upgrade to one of the beverage packages. By looking online at our account, I haven't been able to confirm that this has been done. Is there somewhere on the HAL web page that should show this? I know I can contact our PCC for confirmation, but she already told me it has been done. Just would like to verify online.Thanks. Ask her to send you a copy of your invoice, as it will show on there. The On Board Credit is usually on page 1 and the other perks on one of the other pages. Link to comment Share on other sites More sharing options...
dag144 Posted September 6, 2017 #3 Share Posted September 6, 2017 Your agent has received an e-mail confirming your purchase. You should definitely ask for a copy so avoid any problem when on board. Link to comment Share on other sites More sharing options...
karmies Posted September 6, 2017 #4 Share Posted September 6, 2017 We did the same for our upcoming cruise and our PCC added the explore 4 to our booking. I could not see the explore 4 anywhere on the reservation and asked then received a confirmation email. It proved unnecessary because once I could print my cruise documents it was listed on them. This approach still gives you 50 days to resolve the issue should you find it is not on your documents. Link to comment Share on other sites More sharing options...
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