EssG Posted September 23, 2017 #1 Share Posted September 23, 2017 Anyone else in Australia having issues logging into their booking? ....I keep getting " Your login attempt was not successful. Please try again." Link to comment Share on other sites More sharing options...
Skier52 Posted September 23, 2017 #2 Share Posted September 23, 2017 Anyone else in Australia having issues logging into their booking? ....I keep getting " Your login attempt was not successful. Please try again." Sometimes it helps to register with a different email and then log in with that email address Link to comment Share on other sites More sharing options...
EssG Posted September 23, 2017 Author #3 Share Posted September 23, 2017 Sometimes it helps to register with a different email and then log in with that email address You dont use your email to log in on the AU website Skier52...only your booking number, name and surname Link to comment Share on other sites More sharing options...
KatieK391 Posted September 23, 2017 #4 Share Posted September 23, 2017 You dont use your email to log in on the AU website Skier52...only your booking number, name and surname I'm Australian, use the AUS website, and log in with my email address. Just tried this, and unsuccessful. Thought it may have been because I had a sneak peak at the UK website today for price comparison, though I did log out afterwards, so tried changing my password. Password change successful, but not log in. Then tried the booking number, but that didn't work either. I was just about to close the tab, when a brief message came onto the svreen to say the page was down and they are currently performing updates. Hope that's all it is. Link to comment Share on other sites More sharing options...
EssG Posted September 24, 2017 Author #5 Share Posted September 24, 2017 (edited) I'm Australian, use the AUS website, and log in with my email address. Just tried this, and unsuccessful. Thought it may have been because I had a sneak peak at the UK website today for price comparison, though I did log out afterwards, so tried changing my password. Password change successful, but not log in. Then tried the booking number, but that didn't work either. I was just about to close the tab, when a brief message came onto the svreen to say the page was down and they are currently performing updates. Hope that's all it is. Thanks for that KatieK ...must be what the problem is. I still can't log in so hopefully it will be up and running soon Edited September 24, 2017 by EssG Link to comment Share on other sites More sharing options...
outbackpaul Posted September 24, 2017 #6 Share Posted September 24, 2017 Anyone else in Australia having issues logging into their booking? ....I keep getting " Your login attempt was not successful. Please try again." I couldn't log in for a while yesterday too. I think the site was down temporarily. Link to comment Share on other sites More sharing options...
toinoi Posted September 24, 2017 #7 Share Posted September 24, 2017 Yes - they were doing "upgrades" to the AU site between 7am and 1pm AEST Sunday 24th. I tried logging in last night with and this morning - using either my email address or booking number - with no luck (same error msg) Let's hope they fix it soon! NB: I have always been able to login using my email address. Link to comment Share on other sites More sharing options...
EssG Posted September 25, 2017 Author #8 Share Posted September 25, 2017 Seems its still down now (Monday mid morning) ..have tried booking log in as well as log in with email/card number or username and none working :( Link to comment Share on other sites More sharing options...
m cruiser Posted September 26, 2017 #9 Share Posted September 26, 2017 Ive had problems logging into my booking on the USA site for a few weeks. Its been simply terrible over here. I hope the cruise goes better than the process to date, its been simply the worst experience for a simple booking. Link to comment Share on other sites More sharing options...
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