Timbo41 Posted August 6, 2018 #1 Share Posted August 6, 2018 I read on one of the threads here on CC that MSC offered discounts to First Responders/Military even after final payment. I called my TA who got an MSC rep on the phone who told me to email my documentation to them and they would consider my request. Well, we are 4 emails in now with no reply from MSC. I don’t hold out a lot of hope that they’ll answer me but I’m going to keep trying. We shall see. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
kelleherdl Posted August 6, 2018 #2 Share Posted August 6, 2018 What email address did you use? We were re-fared within 1 day of emailing mine. The email should be to Mscexistingreservations@msccruisesusa.com With subject line of booking number and military discount Dennis Sent from my QTASUN1 using Tapatalk Link to comment Share on other sites More sharing options...
kelleherdl Posted August 6, 2018 #3 Share Posted August 6, 2018 Forgot to add. You should get a no-reply acknowledgement email within a few minutes of you email if it went to the correct email box. Dennis Sent from my QTASUN1 using Tapatalk Link to comment Share on other sites More sharing options...
Timbo41 Posted August 6, 2018 Author #4 Share Posted August 6, 2018 Thanks Dennis, that is the email I have used and I did get the no-reply response but as of yet, no other contact from them. I’m going to keep trying...all they can say is no..:) Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
xxsillyx Posted August 6, 2018 #5 Share Posted August 6, 2018 I booked my cruise last week with a deposit only and didn't realized they offer military discount until I had already booked. I called customer service the next day and was on the line with a rep for about 30 minutes and he was able to apply the discount. I did email him verification and he did put me on hold so that he can have his supervisor add the discount to my booking. After the call, I logged into my MSC acct and the discount was there. Good Luck!! Link to comment Share on other sites More sharing options...
Timbo41 Posted August 9, 2018 Author #6 Share Posted August 9, 2018 UPDATE***. After some back & forth between MSC and my TA, I faxed in my documentation and MSC gave me the Military Discount in the form of a refund. Kudos to MSC for doing the right thing. They’ll get the refund back many times over but it’s much appreciated. Can’t wait for Seaside..:) Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
riclop Posted August 10, 2018 #7 Share Posted August 10, 2018 UPDATE***. After some back & forth between MSC and my TA, I faxed in my documentation and MSC gave me the Military Discount in the form of a refund. Kudos to MSC for doing the right thing. They’ll get the refund back many times over but it’s much appreciated. Can’t wait for Seaside..:) Sent from my iPad using Forums Good for you. Link to comment Share on other sites More sharing options...
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